We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“First time at a Sheraton and am impressed!”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
SpringHill Suites San Antonio Downtown/Riverwalk Area
Ranked #77 of 356 Hotels in San Antonio
Certificate of Excellence
Austin, Texas
Level 6 Contributor
412 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 301 helpful votes
“First time at a Sheraton and am impressed!”
Reviewed 10 September 2012

Stayed a Saturday night. Location is great! 5 minute walk to La Villita and Riverwalk, few more minutes to Hemisphere Park and Rivercenter Mall. Check in & out was friendly and fast. Lobby was nice with coffee shop/deli, breakfast area and bar with flat screen. Didn't try breakfast because there was a charge. Also a charge for parking, which the lot was small but they had extra in the lot next door. Room was immaculately clean and actually too big for us. We never used the seperate sitting area. A/c, 2 flatscreens, free bottled water, microwave, fridge and lighting were all very nice. No view. The best thing by far was the amazing bed and pillows. I wanted to stay an extra night just to sleep. Would have given this 5 stars if parking and breakfast were included in the price, but for cleanliness and location, you can't beat this in SA downtown.

  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank djz032070
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

363 reviews from our community

Traveller rating
    176
    106
    44
    25
    12
See reviews for
104
92
15
90
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (70)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Oklahoma City
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 September 2012

The hotel is very well laid out and comfortable. It includes a deli, bar, heated outdoor pool and within walking distance of riverwalk, Alamo and everything San Antonio downtown. Greatly recommend staying here.

Room Tip: The entire facility is non-smoking (HUGE plus)! There aren't really any bad rooms, but upper ro...
See more room tips
  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jltokc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 10 August 2012

We stayed here early July with our Basketball team and I would say that is a decent hotel for the price but beware of extra charges. The hotel is just a bit off the main line of the Riverwalk and certainly within walking distance. The rate we received as a team was very reasonable but we were warned that parking was extra, significantly extra The rooms themselves were modern and comfortable and well serviced, the lobby comfortable if small. The lobby houses a well appointed breakfast buffet most mornings which I eagerly helped myself to as it looked like most complimentary breakfast bars, after being informed of the 9.95 charge I grimaced and filled out my plate. Decent place for the money, if you know how your money will be spent.

  • Stayed July 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kphannon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eagle Pass, Texas
Level 4 Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 31 July 2012

i really like this hotel, the beds are the same as a sheraton, very comfortable. its just a hop, skip and a jump away from the down town attractions. At the same time it is a little ways from the noise so you can sleep well at night. Good bang for the buck

  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jesse L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 5 Contributor
54 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 26 July 2012 via mobile

Stayed here 3 evenings June 2012. Parking is different. Good customer service. Breakfast is not FREE! It is pricey for what is available. Adjustment to my bill was quickly approved. Limited English by some of the housekeeping staff. Great workout facility and equipment. Would stay here again if ever in San Antonio.

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RiverWalkDude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denver, Colorado
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 July 2012

Stayed at this hotel with my wife in June 2012. Key cards were constantly malfunctioning- we had to re-key 5 times in 2 days! Someone at the front desk told us they were having major problems with their lock system. My wife's computer was stolen from our room on the second day. We were on the first floor, short distance from front desk. My wife walked down to front desk to get her key re-done, left door cracked so she could get back in in case no one was at the desk. When she returned 2 minutes later, her computer had been stolen. We asked to speak to security, were told there was no security on duty on the weekends! So we asked to speak to a manager, and were told there was no manager there on the weekends either! We filed a police report. Since there was NO safe in the room, I went to the front desk and requested they lock my computer in the safe there. They told me it wouldn't fit (15" Macbook pro), but they could give it to housekeeping to hold for us. This makes a lot of sense since that's probably who just stole my wife's computer! When we finally got hold of a manager almost 5 days later, we were told that the hotel would not accept any liability for the theft, because the door wasn't locked. We also pursued this with the regional manager for Sheraton and got the same story. Last time I'll stay at a Sheraton, for sure. If you stay here, don't bring anything of any value.

Stayed June 2012, travelled on business
Helpful?
3 Thank PepelePew33388
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tallahassee, Florida
Level 5 Contributor
69 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 9 July 2012

Nice hotel, but hardly any hot water for showers. It is convienent to the riverwalk area. Not sure I would stay there again.

  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fsufanTally
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marshall T, General Manager at SpringHill Suites San Antonio Downtown/Riverwalk Area, responded to this review, 17 July 2012
Dear fsufan Talley,
Thank you so much for your recent review regarding your stay at our property. I was sorry to hear that you experienced a problem with the hot water in your room. Please rests assure your comments will not go unnoticed. I have instructed our maintenance department to check the temperature reading on our heaters, and adjust accordingly. We take great pride in our guest satisfaction, and I hope that when your travel plans bring you back to San Antonio, we'll have the opportunity to welcome you again. All the best to you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these San Antonio hotels
East Side
Home2 Suites by Hilton San Antonio Downtown - Riverwalk
Show Prices
Show Prices
Show Prices
East Side
Homewood Suites by Hilton San Antonio - Riverwalk / Downtown
East Side
Marriott Plaza San Antonio
Marriott Plaza San Antonio
#73 of 356 in San Antonio
793 reviews
East Side
TownePlace Suites San Antonio Downtown
Show Prices
Show Prices
Show Prices

Been to SpringHill Suites San Antonio Downtown/Riverwalk Area? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about SpringHill Suites San Antonio Downtown/Riverwalk Area

Property: SpringHill Suites San Antonio Downtown/Riverwalk Area
Address: 524 S Saint Marys St, San Antonio, TX 78205-3418 (Formerly SpringHill Suites San Antonio Downtown)
Region: United States > Texas > San Antonio
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#36 Family Hotel in San Antonio
#71 Business Hotel in San Antonio
Price Range (Based on Average Rates): ££
Hotel Class:3 star — SpringHill Suites San Antonio Downtown/Riverwalk Area 3*
Number of rooms: 116
Official Description (provided by the hotel):
The SpringHill Suites by Marriott San Antonio Downtown/Riverwalk Area has completed a multi-million dollar renovation and full upgrade of the hotel to become the newest Marriott product in Downtown San Antonio. Our great location puts you in the heart of San Antonio attractions and just steps away from the famous Riverwalk, the legendary Alamo, and the Henry B. Gonzalez Convention Center. Enjoy our all-suites hotel, the very spacious king or double queen suites featuring a microwave and mini-refrigerator, wet bar, separate living room with sleeper sofa, two HDTVs in every suite, free WiFi, 24-hour fitness center, 24-hour business center, beautiful outdoor pool and sundeck, complimentary breakfast bar, and evening cocktail lounge. Some of the best locally owned and popular restaurants are within walking distance of the hotel. The SpringHill Suites promises greater comfort and enhanced productivity, leaving you in control of your experience at the hotel. Enjoy Marriott Rewards and a most rewarding stay in our beautiful new hotel, SpringHill Suites by Marriott San Antonio Downtown. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, Priceline, Expedia, Hotels.com, Travel Republic (UK), Ebookers, TripOnline SA, Evoline ltd and Cancelon so you can book your SpringHill Suites San Antonio Downtown/Riverwalk Area reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
4 Points By Sheraton San Antonio Downtown
Four Points By Sheraton San Antonio Downtown Hotel San Antonio
SpringHill Suites San Antonio Downtown/Riverwalk Area Texas

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing