Stayed there for 4 nights, attending a conference in April 2014.
Was pleasantly surprised by the smiling and accomodating staff at front desk, who kindly offered me a room with a balcony without any extra payment. The resort in itself is huge, with a great water park perfect for kids, a beautiful recreation area and basically any service you would be looking for.
My room was perfectly clean, large, well furbished with a great view over the pools.
So, why not 5*? Price first, quite high; price second, as everything immediately translates into an additional cost, whether it be the 'resort fee', the access to the spa area (excluding treatments), or simply the constant 'tip-awaiting' mindset (without tip forget about sitting by the window for breakfast even though all seats are empty!); eventually, the food, rather mediocre.
Finally, the location is quite remote from anything.
- Official Description (provided by the hotel):
- JW Marriott San Antonio Hill Country Resort & Spa has firmly established itself as the city's premier luxury destination and the renowned resort in Texas' Hill Country. Rated 4-Diamonds by AAA, and just 12 miles from San Antonio International Airport (SAT), our luxury resort features the 36-hole TPC San Antonio golf course, home to the Valero Texas Open, Lantana Spa, a six acre water park and seven restaurants. Our restaurants are sure to please with Texas BBQ, genuine Mexican cuisine and private dining rooms for groups. Our rooms offer cozy beds, scenic views, soft robes & large bathrooms. Guests will also enjoy the open lobby with free Wi-Fi. Whether you're seeking a peaceful respite, productive conference or fun-filled family vacation, our luxurious Hill Country resort will not only exceed your expectations but redefine them altogether. ... more less
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- Also Known As:
- Jw Marriott San Antonio Hill Country Hotel San Antonio
- Jw Marriott San Antonio Hill Country Resort And Spa
- JW Marriott San Antonio Hill Country Resort & Spa Texas