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“Good location. Will definitely stay again”

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TownePlace Suites San Antonio Downtown
Ranked #118 of 357 Hotels in San Antonio
Reviewed 22 July 2011

I booked this hotel based on reviews and was very happy. The room was very clean and had a really good breakfast that was included. The alamo is SO close and riverwalk is a quick walk. The parking was $23 but we expected that. The manager was very friendly. We will definitely stay again.

  • Stayed: July 2011, travelled with family
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Thank Jenny2094
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ttribby, Owner at TownePlace Suites San Antonio Downtown, responded to this reviewResponded 2 August 2011

Thank you for your response in regards to the TownePlace Suites. It is always great to hear when we are doing a good job. I'm glad that the reviews convinced you to stay with us and that you would stay again in the future. We look forward to seeing you on your next visit to San Antonio!

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512 - 518 of 548 reviews

Reviewed 6 July 2011

My boyfriend and I stayed here because we got a corporate discount and didn't even realize until we arrived how perfectly located it is! Just steps from the Riverwalk and the Alamo. The staff and valet were all friendly and efficient (though parking is a little expensive), the decor in our room was lovely, everything was clean and pleasant. We had a good complimentary breakfast and used the fitness room, which wasn't extraordinary, but was at least more than a room with a treadmill (typical of most hotel "fitness centers"). The pool was the only disappointing part. It's "outdoor" in the sense that it's open air, but it's really just buried in a downstairs courtyard so that it hardly gets any sun. Despite that, we loved staying here and would come back again!

  • Stayed: June 2011, travelled as a couple
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Thank JDunk86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ttribby, Owner at TownePlace Suites San Antonio Downtown, responded to this reviewResponded 2 August 2011

Thank you for taking the time to review our TownePlace Suites hotel. It is great to hear that you enjoyed your stay. It is important to us to provide our guests with excellent customer service. We know that there are many hotel options downtown and we have to set ourselves apart. We believe that the little things make all the difference. Hopefully you and your boyfriend will visit San Antonio again and we look forward to serving you!

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Reviewed 5 July 2011

We loved this hotel It is very nice. room was great, service was great
slept like a baby which is very unusual for me A+. The only thing I have bad to
say about our trip is the parking. there is no parking garage so you have park
a couple of blocks away or use their valet parking service, which is what we
did. which by the way was top notch service. but the $50 price tag for a 2 day
stay was a sticker shock for me. but I will consider staying here again but
I will opt to park my own vehicle next time and walk to the hotel.

  • Stayed: July 2011, travelled with family
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4  Thank ccdavis1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ttribby, Owner at TownePlace Suites San Antonio Downtown, responded to this reviewResponded 1 August 2011

Thank you for your response in regards to the TownePlace Suites. It is good to know that you enjoyed your stay with us, despite having an issue with parking. Unfortunately that is one of the drawbacks for a downtown hotel. Space and parking are limited and usually expensive. Hopefully our customer service and hospitality made up for it. We hope that you will consider staying with us again on your next visit to San Antonio!

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Reviewed 4 July 2011

Great big rooms, comfy beds, great shower, even a small ktchen if you want to cook your own! Great location close to tourist attractions. Great valet service, Free evening drinks downstairs, and a fairly decent complimentary self service breakfast. Free wi-fi. Friendly service at reception. No complaints at all apart from I wish we'd had more time and stayed longer.

  • Stayed: June 2011, travelled with friends
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1  Thank Paul K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ttribby, Owner at TownePlace Suites San Antonio Downtown, responded to this reviewResponded 1 August 2011

Thank you for taking the time to review our TownePlace Suites hotel and for the recommendation! We strive to provide our guests with excellent customer service and to accomodate them in any way. We believe the little things make a difference and set us apart from other hotels in the area. It is good to know that we lived up to those expectations and that you enjoyed your stay with us. We look forward to serving you again on your next visit to San Antonio!

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Reviewed 30 June 2011

Stayed here for a week, husband on business, I was along for the adventure. This was a great location, one block from Alamo and all the touristy attractions. Across the street from trolley stop... definitely recommend using public trolley and get a 15 cent transfer, Hotel housekeeper gave me all the great information to ride the trolley, cost less then tours :) But took the tours also. Breakfast was very good! eggs, meat, waffles, pastry, cereal etc... AND on weekdays there is an evening 5-7pm "snack time" with chips and salsa... beer, wine, soda, water all included (some would say free). Staff was very courteous, kind and helpful! Room was large with kitchen, full refrigerator (great for "doggie bags") CLEAN! and bathroom was very roomy, Loved having a large drawer at bathroom sink, did not need to pile toiletries on counter top :) huge tile shower with glass doors and the shower had fabulous water pressure, even on the 5th floor. Bed was very comfortable! Pool was a bit small, but is great for small children and a quick dip. I was too busy exploring to use the pool, but I was offered that arrangements could be made if I wanted to go to a bigger pool with a bigger sun deck! I was very very impressed with how pleased my husband and I were with the entire experience at Towneplace Suites, His colleagues were jealous of our free internet in the room, free breakfast and evening snack... They stayed in the expensive "Riverwalk" hotels... But we were only one block away and close to everything, with the comfort of being away from everything, quaint and quiet. :) Would absolutely stay here again if the opportunity arises. Thank you to all the staff, front desk, and Mario, the valet, he has good information and coupons for restaurants :) We did not have a car, no need for this trip.

Room Tip: Accepts government price, and AAA
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  • Stayed: June 2011, travelled on business
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1  Thank Mary M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ttribby, Owner at TownePlace Suites San Antonio Downtown, responded to this reviewResponded 1 August 2011

Thank you for your glowing review of our TownePlace Suites hotel! I think you pretty much covered everything! It is always great to hear when we are doing a good job and that you throughly enjoyed your stay. We understand that there are a lot of hotel options downtown and are honored that you chose to stay with us. We believe that the little things make all the difference. We look forward to serving you again on your next visit to San Antonio!

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Reviewed 13 June 2011

This hotel was literally steps from the Riverwalk and the Alamo. Everything downtown was within walking distance. Despite the hectic evenings on Riverwalk and at clubs, the hotel was quiet. Kitchen was functional and room layout good for business travel (nice desk area.) Small pool was good for a dip.

  • Stayed: April 2011, travelled on business
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1  Thank OutWanderin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ttribby, Owner at TownePlace Suites San Antonio Downtown, responded to this reviewResponded 17 June 2011

Thank you for your response regarding the TownePlace Suites. We take pride in our downtown location and the benefits our guests receive. There are many hotels options downtown and we are glad that you chose to stay with us. It is always nice to hear when we are doing a good job. Hopefully you will consider staying with us again on your next visit to San Antonio!

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Reviewed 25 May 2011

The hotel is very clean and fresh. The location was perfect, only one block from the riverwalk, yet quiet enough to get a good nights sleep. The staff was very helpful and kind for the entire stay. The continental breakfast was always fresh and delicious.

  • Stayed: May 2011, travelled on business
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Thank mikedaily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ttribby, Owner at TownePlace Suites San Antonio Downtown, responded to this reviewResponded 17 June 2011

Thank you for taking the time to review our hotel. We are glad that you enjoyed your stay with us. We know that as a business traveler, you have a different set of needs than a tourist might. We strive to make sure our guest feel as comfortable as possible and make their stay less stressful. Thank you for noticing the hard work we do. Hopefully you will choose to stay at the TownePlace Suites on your next business trip.

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Additional Information about TownePlace Suites San Antonio Downtown

Address: 409 E Houston St, San Antonio, TX 78205-2615
Region: United States > Texas > San Antonio > East Side
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#56 Business Hotel in San Antonio
#62 Romantic Hotel in San Antonio
Price Range: £95 - £183 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites San Antonio Downtown 2.5*
Number of rooms: 117
Official Description (provided by the hotel):
$29.00 Valet Parking Charge ... more   less 
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Also Known As:
Towneplace Suites San Antonio Downtown Hotel San Antonio
TownePlace Suites San Antonio Downtown Texas

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