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Embassy Suites by Hilton San Antonio Riverwalk-Downtown
Ranked #16 of 356 Hotels in San Antonio
Certificate of Excellence
Walt Disney World, Florida
Level 4 Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Great Hotel”
Reviewed 8 April 2014

The check-in was great , requested an early check-in the room on the 17th fl. was a corner suite with a river walk view , the breakfast was more than you can ask for. The front desk was very very helpful with dinner reservations as my wife has Celiac, Had to call house keeping and they were very prompt. this hotel is my top 5

Room Tip: ask for a river walk view
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  • Stayed April 2014, travelled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank kellygrandpa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,054 reviews from our community

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Rating summary
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Traveller tips help you choose the right room.   Room tips (407)
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Texas
Level 6 Contributor
104 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 8 April 2014 via mobile

Our 2 room corner suite was on the top floor with a walk out balcony. The modern decor was beautiful and comfortable. Mini frig, microwave and coffee station were great features. The walk in stone shower was amazing. Bed and linens were clean and comfy. Breakfast was over the top and included in the room fee. Omelette station was my favorite.

Stayed April 2014
Helpful?
Thank Amy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dothan al
Level 6 Contributor
119 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed 6 April 2014

Embassy suites downtown has lots of positives, the rooms are nice, the hotel is clean, the location is convenient, check in is easy and polite and breakfast is very generous with lots of choices. Unfortunately there were to many 'little things' that proved irritating. Tv reception digitally 'froze' briefly several times a minute. 2 out of 4 electrical outlets provided on the lamp bases located on the beds end tables didn't work. The shower is fairly long but narrow and the handicap grab bar protrudes out and easily banged into while washing your hair. Managers reception alcohol lines get long fast and the food / snacks were not very good (i.e. stale chex mix). Finally the room phone did not work when trying to call valet services to arrange an early morning cab (all static).

Room Tip: Request a riverwalk view on check in.
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KeithF928
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fort Worth, Texas
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 April 2014

The hotel was in tip top condition and the staff was perfect. The complimentary breakfast was an extensive breakfast buffet and the manager's special free drinks and snacks daily at 6 was an added bonus. Location was perfect as we could walk to the theatre and all Riverwalk attractions. I'd recommend.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Laura H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Caribbean
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 April 2014

This is not your basic ES with the usual atrium and rooms. The lobby is very nicely decorated with many places to sit and relax. The 1st floor breakfast area is large and comfortable. Breakfast is delicious with made to order omelets in addition to the regular buffet hot items. The area is well staffed and used dishes are cleared promptly. The same area is used for the nightly reception with bar drinks [several wine and cocktail selections are available], snacks, and soft drink selections.
I was in suite 922 which is a riverwalk view king corner suite with a large balcony. The riverwalk is very narrow at the site of the hotel so it's not really visible from inside. The suite was very comfortable and housekeeping did a good job keeping it clean. The bed was firm but comfortable. The bathroom needs a fan to circulate the room AC as it gets very warm in there due to multiple light fixtures and poor air circulation. The shower head has 3 adjustable sprays with good water pressure.
The room AC seems a little underpowered for the temperature desired.
Great location on the riverwalk with an easy walk to the busier areas of the riverwalk. There is a river taxi stop also available at hotel.
Valet parking is convenient with good service but $27.00 plus tax is a steep nightly charge.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jaxson1992
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Utica, IL, United States
Level 1 Contributor
3 reviews
Reviewed 2 April 2014

Absolutely beautiful downtown hotel. Evening reception and breakfast is great. Easy access to the Riverwalk was nice. Large deck area next to pool was nice too. Room was clean and quiet. We will be back!!!

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Deb N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 6 Contributor
138 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 31 March 2014 via mobile

We had a room on the primiar floor and it was nice with a kurig in the room and unlimited drinks and snacks from a vending machine. They do not fill the k cups when they make up your room good thing I brought some of my own and the vending machines are not filled and I had to call down to have them filled. The free breakfast is the best and the free evening snacks and drinks are great.

Stayed March 2014, travelled with family
Helpful?
Thank andrea c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Embassy Suites by Hilton San Antonio Riverwalk-Downtown

Property: Embassy Suites by Hilton San Antonio Riverwalk-Downtown
Address: 125 E. Houston St., San Antonio, TX 78205-2247
Phone Number:
Region: United States > Texas > San Antonio > East Side
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Business Hotel in San Antonio
#16 Romantic Hotel in San Antonio
#19 Family Hotel in San Antonio
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Embassy Suites by Hilton San Antonio Riverwalk-Downtown 3.5*
Number of rooms: 285
Official Description (provided by the hotel):
The Embassy Suites San Antonio Riverwalk – Downtown hotel is set on the banks of the San Antonio River in the vibrant heart of San Antonio, Texas. Grab a bargain at the Mexican Market or discover the rides and attractions of Six Flags® Fiesta Texas or SeaWorld® San Antonio. All guest suites at this beautiful San Antonio Riverwalk hotel offer more space and flexibility, with separate sleeping and living areas, and a wide range of thoughtful amenities. Relax with the two flat screen 32-inch TVs, or keep up with work at the flexible work space. ... more   less 
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Also Known As:
Embassy Suites Riverwalk Hotel San Antonio
Embassy Suites By Hilton San Antonio Riverwalk-Downtown Texas

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