We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great hotel and location!”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Embassy Suites by Hilton San Antonio Riverwalk-Downtown
Ranked #15 of 354 Hotels in San Antonio
Certificate of Excellence
Saginaw, Texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great hotel and location!”
Reviewed 2 September 2014

This hotel was absolutely gorgeous. The pictures on the hotel website are true to life. Our one bedroom suite was lovely and extremely comfortable for a family of four. Service in all areas from valet, front desk, request for additional towels, etc.. was great and breakfast was wonderful. My only complaint was that parking was $27.00 per day! Ouch!!! They only offer valet parking. This will certainly be our hotel of choice for future visits to this wonderful city.

K. Lee (Saginaw, TX)

Room Tip: We found it nice to request our room close to the elevator being we were traveling with our two kids...
See more room tips
  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank LeeFamily1988
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

1,993 reviews from our community

Traveller rating
    1,210
    526
    154
    66
    37
See reviews for
786
466
24
438
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (400)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Crowley, Texas
Level Contributor
214 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 2 September 2014

Embassy suites is such an affordable option and its just so nice. Very clean, well equipped and nice open areas within hotel. Had a very restful night sleep and then just steps to enjoy all that San Antonio offers, especially the River Walk.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TexasTransplant888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin, Texas
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 September 2014

Absolutely enjoyed our all-too-short stay at the Embassy Suites Riverwalk in early August. We had a suite on the 17th floor looking out over the riverwalk, and our room was large, immaculate and quiet. The bed was VERY comfortable, and I found the staff to be helpful and friendly.

The breakfast buffet was busy, but fairly decent.

The parking cost was high, and there is no "self-park" option for a lower cost. Also, the valet staff seemed overwhelmed during peak hours.

I would stay at this hotel again. In fact, my daughter has made me promise that we'll stay here when we head back to San Antonio at Christmas time.

  • Stayed August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Marla_KC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Worcester, MA
Level Contributor
70 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 2 September 2014

Traveled to San Antonio for a week of work and I think I should have been the one paying my company. Arriving at the hotel was excellent not too long of a ride from the airport, great customer service and very fast check in process. My room was excellent, king size bed as requested, and the infinity shower that never goes wrong. Plenty of "office style" space and free wifi made working from my room very easy. Free drinks every evening, and even better breakfast.

The nightlife in San Antonio is great, just take a left out of the hotel and find tens of bars, restaurants all along the river-walk.

Room Tip: Ask to be away from the elevators and with view to the river walk.
See more room tips
  • Stayed November 2013, travelled on business
    • Value
    • Cleanliness
    • Service
Helpful?
2 Thank Misael D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 1 September 2014 via mobile

We just returned from a weekend Labor Day getaway, and we were left with a few different impressions from the hotel.

1. The valet guys were amazing. They always had our vehicle ready within a few minutes of calling down and were eager to help with directions. Valet parking is an additional $27/day, which is a bit cheaper than some of the other valet prices for hotels on the Riverwalk, but still expensive.

2. The breakfast buffet and serving staff were fantastic as well. The food was excellent and the ladies went out of their way to engage our kids and see if we needed anything. If you could individually rate the individual experiences in the hotel, the serving staff and valet staff would be 5 out of 5 stars all the way.

3. The front desk. :( Simply put, they are the one drawback with this hotel. Not friendly, not interested in helping, and address you with a "What?" when checking in AND out. I thought maybe the checking in was an anomaly since we didn't get there until almost 2 am, but when we checked out at 9 am a few days later, it was no better. 1 of 5 stars, and that's a gracious rating. Embassy should just allow guests an e-check in and have a kiosk to pick up room keys so guests can skip the front desk altogether.

Beyond all this, the rooms are nice. Nothing spectacular, nothing to complain about. There are hotels closer to all the action on the Riverwalk, but for the price and location, I have nothing to complain about here.

If Embassy can fix their front desk, there is no reason to steer clear of this hotel. Until then, you just have to decide if that brief interaction with the front desk is worth considering going elsewhere or not, which I don't think it should. I doubt I spent more than a total of five minutes with the front desk staff between checking in and out.

Stayed September 2014
Helpful?
3 Thank Joseph O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waukesha, WI
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 August 2014 via mobile

The hotel was gorgeous. The location was perfect. It is right on the riverwalk and only a few blocks from the Alamo. Staff was friendly and helpful. Made to order breakfast had good selections and was very good. They have a complimentary cocktail hour every evening which was nice too. Rooms were very nice and beds were comfortable. My son slept on the sleeper sofa and was comfortable too. I would definitely stay here again!

Stayed August 2014, travelled with family
Helpful?
2 Thank LoveVacation42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin, Texas
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 30 August 2014 via mobile

We stayed at this hotel for my 40th birthday in January. We took a weekend trip to SA from Austin with another couple to enjoy some time on the Riverwalk. The hotel has a great location...we just took a short walk to the Riverwalk. The hotel staff was very friendly and our rooms were clean and ready when we arrived. They had a happy hour that night which was nice...drinks and plenty of snacks! I would definitely stay here again!

Stayed January 2014, travelled as a couple
Helpful?
1 Thank Danielle W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these San Antonio hotels
East Side
Omni La Mansion del Rio
Omni La Mansion del Rio
#20 of 354 in San Antonio
4.5 of 5 bubbles 3,557 reviews
East Side
The Westin Riverwalk, San Antonio
Downtown
Drury Inn & Suites San Antonio Riverwalk
Show Prices
Show Prices
Show Prices
Downtown
Drury Plaza Hotel San Antonio Riverwalk
Hotel Contessa
#11 of 354 in San Antonio
4.5 of 5 bubbles 3,079 reviews
Hotel Valencia Riverwalk
#10 of 354 in San Antonio
4.5 of 5 bubbles 2,957 reviews
Show Prices
Show Prices
Show Prices

Been to Embassy Suites by Hilton San Antonio Riverwalk-Downtown? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Embassy Suites by Hilton San Antonio Riverwalk-Downtown

Property: Embassy Suites by Hilton San Antonio Riverwalk-Downtown
Address: 125 E. Houston St., San Antonio, TX 78205-2247
Phone Number:
Region: United States > Texas > San Antonio > East Side
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Business Hotel in San Antonio
#16 Romantic Hotel in San Antonio
#19 Family Hotel in San Antonio
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Embassy Suites by Hilton San Antonio Riverwalk-Downtown 3.5*
Number of rooms: 285
Official Description (provided by the hotel):
The Embassy Suites San Antonio Riverwalk – Downtown hotel is set on the banks of the San Antonio River in the vibrant heart of San Antonio, Texas. Grab a bargain at the Mexican Market or discover the rides and attractions of Six Flags® Fiesta Texas or SeaWorld® San Antonio. All guest suites at this beautiful San Antonio Riverwalk hotel offer more space and flexibility, with separate sleeping and living areas, and a wide range of thoughtful amenities. Relax with the two flat screen 32-inch TVs, or keep up with work at the flexible work space. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travel Republic (UK), Expedia, Hotels.com, Hilton Hotels Direct, Booking.com, Priceline, Ebookers, TripOnline SA, Traveltool, S.L.U., Evoline ltd, getaroom.com, Cancelon, Hotel.de and HotelQuickly so you can book your Embassy Suites by Hilton San Antonio Riverwalk-Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Riverwalk Hotel San Antonio
Embassy Suites By Hilton San Antonio Riverwalk-Downtown Texas

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing