After a booking issue with the Staybridge reservation system (booked directly through their website) the hotel management went out of their way to make it right. I had a reservation for a King Suite, but the system somehow changed it after the fact to a Queen room. I caught it a few weeks after booking, and a few days before my trip. The management went out of their way to fix the issue as best they could. I was extremely happy with the result and their care in the matter.
The hotel itself is new, modern, clean and safe. The kitchen setup was very useful and I'm really glad we stayed here. We were on a vacation and had stops all over the San Antonio metro as well as a few trips up to Austin. This location was perfect for easy access to everything. It is in a newer part of the city (lots of recent growth it appears) so there is lots of retail and restaurants.
Great hotel for a great price. The staff was all friendly, and the breakfast was slightly above average (for a free hotel breakfast).
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- Also Known As:
- Staybridge Suites Stone Oak San Antonio, Texas