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Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza
Ranked #57 of 354 Hotels in San Antonio
Certificate of Excellence
Indiana
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Excellent Stay”
Reviewed 28 June 2014 via mobile

This hotel is so nice! Updated and clean. We stayed here after a bad stay at a Travel lodge and it felt like the Taj Mahal! Staff is very nice and helpful. Pool is nice and breakfast was really good. Lots of options. It has a great location, only one block from the Alamo. Walking distance to the Riverwalk. We had a great stay and would definitely stay again!

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank boilermaker98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
epenasales, Director of Sales at Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza, responded to this review, 30 June 2014
Dear Boilermaker98,

Thank you for staying at our Fairfield Inn & Suites San Antonio Downtown Alamo Plaza! We appreciate the time it takes for every guest to comment on our hotel both positive and negative.

We are glad to hear your positive review and glad you enjoyed your stay with us. We look forward to having you stay with us again soon during your next visit to San Antonio, Texas.

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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296 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (64)
Date | Rating
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English first
Harlingen, Texas
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 26 June 2014

We stayed here for a weekend and were impressed. The hotel itself is literally about one block from behind the Alamo with Ripleys and wax museum just close ahead. The hotel rooms were clean ,beds comfortable,breakfast was good and staff was very friendly. The pool was kept sparkling clean each day which we appreciated greatly . The only small down side is parking is not free it is valet service,but its 21.00 a day which is less than others and all we needed to do is drive up and be taken care of which is a plus since finding a parking spot on a weekend can be tough on our own . will definitely consider coming back to this hotel when visiting San Antonio and river walk.

  • Stayed June 2014, travelled with family
    • Value
    • Location
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Helpful?
Thank jessG04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary, Canada
Level Contributor
117 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 25 June 2014

Easy and interesting walking to the Riverwalk, Alamo Mission, and Market Square nearby. Close to major roads, for easy exit from the core, to go to other family attractions further away such as the wonderful zoo and Missions. Some confusion on the hotel's part regarding valet service - we used it the first night but then parked nearby after that (nearby: $3 per day) - but they added valet parking for our entire stay of 3 nights at approx. $25/day to our checkout bill. They corrected the error when we caught it - but I wonder how often guests have paid without noticing. The breakfast was very good, and the staff came around to clear the table before we could. Although we've come to expect a certain breakfast with this chain - there is some variety in the food choices between individual hotels. In this case, there was a range of fresh fruit, yogurts, juices, hot and cold cereals and waffles shaped like Texas. Only one kind of coffee but kept fresh. The pool is situated in a triangular space between other hotels, so fairly shielded from views by outsiders and not too much impervious surface. The lobby was quite comfortable. One night we didn't get back from walking around 'til very late and so ordered local pizza and it was really good and reasonably priced. Another time we drove to a nearby restaurant 'Rosarios' - extremely good food! The bathroom is big - which helps when traveling as a family of four. Nicer quality complimentary body lotion than at some hotels. We always bring our own but the travel size provided was handy for our day trips.

Room Tip: We stayed twice with a break between - 3 nights in Room 205, another time in 313. Some noise the fir...
See more room tips
  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Kathy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Plano, Texas
Level Contributor
153 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 23 June 2014

My family stayed here yesterday for a quick weekend trip to San Antonio. The service was wonderful. The check in was fast. They put us up on the top floor in a quiet room. The room was very clean and spacious for our family of four. The bathroom was also spacious. There were plenty of towels for us. The kids loved the pool (even though it rained and the temperature of the water was chilly). The breakfast was hardy; eggs, potato hash browns, "Texas" shaped waffles, and the usual oatmeal, cereal, bagels, muffins....etc. I would have given Fairfield 5 stars, but the parking was a little trick. To over night valet was a total of $22.73. We ended up paying $4 a day in the church parking lot catty-corner from the hotel for all day parking. What we loved best about the hotel was that you could walk to the Alamo, Alamo square, and the Riverwalk (River Center Mall). I would stay here again.

  • Stayed June 2014, travelled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank SRobinson2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
75 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 15 June 2014

Great location if you are visiting the Alamo and other San Antonio attractions. New hotel, very clean, welcoming staff & great breakfast. Had to pay for hotel valet parking, but it was good value, only 2 mins to get car back. Can't understand how Fairfield manage to get such thin towels!

  • Stayed May 2014, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank Penny E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 May 2014

This seems to be a newer or recently renovated property. This hotel would have earned a "excellent" rating from this reviewer had they had cheaper parking and better construction. Valet parking here is $21 a day. The hotel is across the street from a large, empty, parking lot. Why wasn't more parking secured when the hotel was built to provide for a paid self-parking lot? The construction was also a little lacking, with sounds transmitting very easily, particularly from the pool area. Music playing in the pool area at night comes right through the thin windows. The towels were inconsistent, some fluffy and absorbent, some were stiff squeegees. There was never a delightfully soft towel out-of-reach of the shower. Good towel game overall.

The staff, however, is where this hotel shines. The front desk personnel have a can-do attitude that makes it easy to stay here and easy to approach them with questions or concerns. Even the service crew is friendly, saying "hello" in the hallways.

Stay here for clean rooms, free WiFi, ample breakfast, and friendly and accomodating staff. If you can afford the parking, you'll have a delightful stay.

  • Stayed May 2014, travelled on business
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Helpful?
1 Thank towelover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gijon, Spain
Level Contributor
32 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 27 May 2014

Great price and service. The rooms are big and clean. Valet service. The breakfast is like in all Farfield Inn.

But the best of all is that you are really close from The Alamo and the Riverwalk, few minutes walking. The same happend if you want acces to the highway, no more than 15 minutes from the international airport.

  • Stayed May 2014, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank Jose_Cuesta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza

Property: Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza
Address: 422 Bonham, San Antonio, TX 78205-2063
Region: United States > Texas > San Antonio > East Side
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Swimming Pool Wheelchair access
Hotel Style:
#52 Business Hotel in San Antonio
#58 Romantic Hotel in San Antonio
#87 Family Hotel in San Antonio
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza 2.5*
Number of rooms: 99
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Also Known As:
Fairfield Inn & Suites San Antonio Downtown/Alamo Plaza Texas

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