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“Great value, great location”

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SpringHill Suites San Antonio Downtown/Alamo Plaza
Ranked #60 of 357 Hotels in San Antonio
Certificate of Excellence
Reviewed 16 May 2014

Stayed at this hotel while attending an event at the Grand Hyatt. It is conveniently located right down the street from downtown. A short walk from the Alamo, river walk, shopping, etc. Plenty of restaurants and bars on the river walk to enjoy. The price is very competitive, the rooms are clean and comfortable and the staff accommodating. They offer a very nice breakfast that is included in the price. When returning to San Antonio I will stay again!

  • Stayed: May 2014, travelled on business
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Thank FreqTraveler831
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 13 May 2014 via mobile

I always stay here when coming to downtown San Antonio. Not many people know about this place it's tucked out of the way behind the River Center Mall. Free breakfast and spacious rooms each with a kitchenette. It's very convenient for families on a budget.

  • Stayed: May 2014
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Thank Nickelfish69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 April 2014

LOCATION: Only a 5 - 10 min walk to the River Walk (if you cut through Marriott River Center (MRC)), but at half the price of MRC it is worth it. It did surprise me how deserted the area is - especially because the entire next block is a huge parking lot. As a solo woman walking alone, it was a little creepy, but their were enough tourists out to make it tolerable. Lobby decor is a bit odd, giant bubbles behind the check in desk and weird plastic strips hanging from the ceiling to separate seating in the dining/lounge area. Is this supposed to emulate an aquarium? Room was large (king size bed) but the storage space to put clothing is a joke; inadequate at best. Bed was too soft and my back ached after several nights. Breakfast was free, the usual fare. Nice exercise room, which is shared with the Residence Inn. It's a no frills kinda place, but good if you are out sight seeing most of the time. Clean. Friendly staff. Noisy A/C and highway nearby.

Room Tip: Stay in a room on opp side of the highway.
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  • Stayed: April 2014, travelled on business
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1  Thank goldenmom1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
epenasales, Director of Sales at SpringHill Suites San Antonio Downtown/Alamo Plaza, responded to this reviewResponded 5 May 2014

Dear Goldenmom1234,

Thank you for your feedback during your most recent visit at our hotel. We welcome both positive and negative reviews to improve and provide the best customer service. We apologize that the decor seemed a bit odd to you. The decor of our hotel is a little bit different compared to other hotels. Every brand has a story. It's a story about presenting a fresh point of view, about seeing the bright side of travel, and about introducing our guests to a new and better world every day. Our Fairfield Inn & Suites next door maybe more accommodating to your needs during your next visit to SA. We understand your concern regarding extra storage space for clothing and we have already taken action. In the closet, you will find two extra drawer spaces that will accommodate more clothing and give you more space. Thank you for staying with us; we welcome you back to our hotel"s during your next visit to San Antonio.

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Reviewed 28 April 2014

Stayed here recently. A bit noisy as it is in the middle of downtown. Make sure you get room away from highway to minimize. Close to the Riverwalk and you can walk to it easily. Parking is 21 dollars a night. Ouch! Rooms are nice and comfortable. Breakfast is the usual, it works. Overall, ok. May look into the Residence Inn which is right behind if I ever go back to San Antonio.

Room Tip: Not facing the highway.
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  • Stayed: April 2014, travelled on business
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Thank CUatthebeach305
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
epenasales, Director of Sales at SpringHill Suites San Antonio Downtown/Alamo Plaza, responded to this reviewResponded 29 April 2014

Dear Brd-Bttr,

Thank you for taking the time to respond on TripAdvisor. We welcome both positive and negative feedback to improve and provide the best customer service to all of our guests. As you will notice, most hotels do charge for valet parking in the downtown area and we are one of the few to charge $21.00+ per night. Thank you for letting us know our rooms are nice and comfortable. We welcome you back to our hotel on your next visit to San Antonio and look forward to having you stay with us again.

Sincerely,

Esmeralda Pena
DOS

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Reviewed 24 April 2014

We stayed at this hotel for two nights. When I booked it, it said it was two blocks away from The Alamo. Upon arrival I found they were two very short blocks. The hotel was nice and had a nice breakfast in the mornings. The rooms were nice, clean and spacious, however, our two rooms did have a musty type smell. It wasn't overwhelming but it was noticeable when you entered the room. There was also a very nice outside pool and small hot tub. The beds had pillow-top mattresses, which we all really enjoyed after a long day. If I returned to San Antonio I would consider staying at this hotel again.

  • Stayed: April 2014, travelled with family
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1  Thank Rene R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 April 2014 via mobile

We stayed at this hotel for 4 nights with our two young sons. The location is great, within blocks of the Alamo, the Riverwalk, etc. but without the noise of being in the thick of it all. Breakfast was good with a nice selection and attentive staff. The pool was tiny, but we had never planned to use it anyway. Big bonus was the two queen beds as so many other properties had two doubles. The bed was a bit soft for me, but I'm picky! We would recommend this property.

Stayed: April 2014
Thank CindyJV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 April 2014

The Springhill Suites in San Antonio couldn't have been a better find. Although it is not on the RiverWalk, it is with a block or two of it, as well as the Alamo Plaza -- a comfortable walk. The prices are really good -- not as expensive as the ones along the waterway, but great for the money. The suites were very modern and nicely furnished. The breakfast bar was above average and the staff was very accommodating to us who were unfamiliar with the area. The only negative is that you do have to pay for overnight parking ...$21 plus a tip for the valet, but all in all, it was a great stay.

Room Tip: This property is connected to a Fairfield Inn which is also a Marriott hotel. They can find you a ro...
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  • Stayed: April 2014, travelled on business
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Thank Virginia A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about SpringHill Suites San Antonio Downtown/Alamo Plaza

Address: 411 Bowie St, San Antonio, TX 78205-2040
Region: United States > Texas > San Antonio
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Suites Swimming Pool Wheelchair access
Hotel Style:
#28 Romantic Hotel in San Antonio
#33 Business Hotel in San Antonio
#44 Family Hotel in San Antonio
Price Range: £83 - £180 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites San Antonio Downtown/Alamo Plaza 3*
Number of rooms: 118
Official Description (provided by the hotel):
The Springhill Suites by Marriott San Antonio Downtown/Alamo Plaza hotel is right next to the historic Alamo and is within walking distance to the famous San Antonio Riverwalk. It is a 6-story building, offering 118 new designed suites that delivers space, style and inspiring spaces that will enrich every guests travel. The SpringHill Suites by Marriott offers complimentary new hot breakfast daily, complimentary Wi-Fi throughout the hotel, business center, 24/7 Market, on-site fitness center and outdoor heated pool. Valet parking. ... more   less 
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Also Known As:
SpringHill Suites San Antonio Downtown/Alamo Plaza Texas

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