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“Who Could Ask For Anything More?”

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Staybridge Suites San Antonio - Airport
Ranked #98 of 356 Hotels in San Antonio
Certificate of Excellence
Ohio
Level 4 Contributor
40 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Who Could Ask For Anything More?”
Reviewed 8 January 2013

This hotel exceeds what you would expect from an top rated hotel. We stayed two nights in a King Bed - Bedroom Suite. The kitchen is well equipped with full size refrigerator, dishwasher & Microwave. A two burner stove top is included. Granite countertops with an eating island area. Two flat screen TV's - One is in the bedroom and one in the living room. Hallways are spotless. Free Laundry, Exercise Room & Wi-Fi. The complimentary breakfast is one of the best with hot foods and a large variety of fruit, cereals, waffles and Wolfgang Puck coffee. The location (across from the airport) is wonderful. Gated entrance and exit to free parking.
Would definitely return in the future.

  • Stayed January 2013, travelled as a couple
    • Value
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Helpful?
Thank rberger669
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Staybridge104, General Manager at Staybridge Suites San Antonio - Airport, responded to this review, 9 January 2013
Thank you so much for the kind words and for being a part of our Staybridge family! Please know, you always have a home here at the Staybridge San Antonio Airport.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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177 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (24)
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English first
Dallas
Level 6 Contributor
88 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 7 January 2013

We stayed in this Staybridge due to it's proximity to our family and business needs. The property itself is decent and the people seem nice. However, after checking out, two in our party began itching terribly and after time developed ring worms. We did contact the hotel and requested to speak with the manager regarding this, however, the manager was never available and has never returned our phone calls.

Secondly, the cleanliness of the rooms was far worse than other hotels we'd stayed in in the area. Coffee grounds were all over the carpet and the room wreaked of coffee. The pillows are of poor quality and the linens smelled strongly of bleach. (evidently they knew of such contagious problems)

If you get the chance to stay elsewhere, I'd highly recommend it. The itching of the ring worms is a daily reminder of our poor choice in accommodations.

  • Stayed January 2013, travelled on business
    • Value
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Helpful?
1 Thank flyin4fun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Staybridge104, General Manager at Staybridge Suites San Antonio - Airport, responded to this review, 8 January 2013
Dear Valued Guest,
Thank you for your review of our property. I am deeply disappointed to hear that you did not encounter a perfect stay with us and I do hope this finds the two people in your group in better health. Please free to contact the hotel directly and speak to the manager on duty should you wish to discuss your stay further as this is the first we have heard of your incident.

Best wishes,
Ronnie Andrade
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newark
Level 2 Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 11 November 2012 via mobile

This is the most beautiful SB I ever stayed at. Rooms are big and very neat and clean. Front desk staff is very professional and friendly. Staff willing to that extra mile to full fill customer's demand and making sure leaving the property with 100% satisfaction. This hotel's location is also very convenient and all the nice restaurants are in walking distance. I eat breakfast and it was also great. Over all this hotel is 5 star hotel. I love it and if I ever have to come back and definitely will stay here again. Thanks to management for keeping this place neat and clean. Keep it up. Good Job.

  • Stayed November 2012
    • Value
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    • Rooms
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Helpful?
Thank Jesse s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Annapolis, Maryland
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 November 2012

We stayed at this hotel while we were in town for a funeral after reading all the nice reviews on Trip Advisor. The hotel itself was fine. Not great, but decent. However, on the last day of our stay I realized that my diamond earrings were stolen from my jewelry bag that I had on the bathroom counter. I took them off one day and they were stolen by the hotel's cleaning crew. The manager did call me and say she would look into it, but never called again. I did hear from someone from the hotel's parent company, but after taking my information, never followed up. So, I would not recommend this hotel.

  • Stayed October 2012, travelled with family
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Helpful?
2 Thank kidfreevacation
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 6 Contributor
119 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 5 November 2012

We've been here for six weeks while my husband was on a temporary duty assignment at Ft. Sam Houston. The front desk and housekeeping have been great. The breakfast crew has been great. The hotel is kept very clean all day long by the maintenance staff. The laundry facility is okay - they have four washers and dryers - it would be great to have more machines. The rooms are spacious and well appointed.

Stayed October 2012, travelled with family
Helpful?
Thank llaugh8424
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milwaukee, Wisconsin usa
Level 6 Contributor
119 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 14 October 2012

Nice hotel suite north side of town. Decent breakfast, comfortable beds, fairly quiet. Rooms are large. We had a two bedroom suite. We stayed the weekend. Very limited hotel services on the weekend. If you are checking in on a Friday you must tell them you want additional clean towels or anything else for your room. Parking is a fenced in lot.
Notice in room tells about problems in the area. We did not have any issues. Would stay again.

  • Stayed October 2012, travelled with family
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lizbeth123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philadelphia, PA
Level 6 Contributor
896 reviews
484 hotel reviews
common_n_hotel_reviews_1bd8 952 helpful votes
Reviewed 9 October 2012

As a platinum Priority Club member, I was able (with a little cajoling) to convince the front desk staff to upgrade my family to a 2-bedroom suite from our reserved 1-bedroom suite. Wow -- what a room. Spacious, 2 baths, a balcony, nice living room and kitchenette, tastefully furnished, etc. We could have lived there for a week quite comfortably.

But even if you don't get one of their biggest rooms, I think you'll be happy with this hotel. The location is convenient and very near the airport. The place is modern, well-furnished, and well run. Breakfast is significantly better than a typical free motel breakfast. On the day we were there, in addition to a good assortment of hot and cold items, they served breakfast pizza. You certainly don't see that everyday. Highly recommended accommodations: among the best "airport hotels" I've stayed in, and a much better value than your typical non-suite motel.

Stayed October 2012, travelled with family
Helpful?
Thank Dave's_reviews
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Staybridge Suites San Antonio - Airport

Property: Staybridge Suites San Antonio - Airport
Address: 66 NE Loop 410, San Antonio, TX 78216-5801
Phone Number:
Region: United States > Texas > San Antonio
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#25 Business Hotel in San Antonio
#65 Family Hotel in San Antonio
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Staybridge Suites San Antonio - Airport 3*
Number of rooms: 136
Official Description (provided by the hotel):
Located in North Central San Antonio, this hotel location is just minutes from every area of town. This upscale all suite hotel has been designed to meet the needs of both corporate and leisure travelers looking for more space than offered by a standard hotel room. Choose the suite that's just right for you. Studio, one bedroom, two bedroom and two bedroom, two bath executive suites are available. All suites are equipped with a full kitchen that includes a cook top, full size refrigerator with ice maker, built in microwave oven, dishwasher, service for four and all the utensils you need to make your suite feel more like home. In addition, each room has a VCR, sleeper sofa, recliner, iron and ironing board, hair dryer and coffee pot and a television in every bedroom. During you stay you are invited to take advantage these exceptional amenities. Take a dip in the roof top heated pool and whirlpool. Use the barbeque grills located poolside as well. Join us daily for our free breakfast buffet or complimentary evening Sundowner held Tuesday through Thursday each week. We offer free hard wired and wireless internet in all rooms. Need to send or receive a fax or make copies? It's all free! Need the shuttle to take you to area restaurants, Northstar Mall or the airport? Just let us know and we are on our way. Send your clothes to the dry cleaners or wash them in our free laundry room equipped with full size washers and dryers. ... more   less 
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Also Known As:
Staybridge Suites San Antonio Airport Hotel San Antonio
San Antonio Staybridge Suites
Staybridge Suites San Antonio - Airport Texas

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