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“Comfortable, Huge Room, Right Price”

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Staybridge Suites San Antonio - Airport
Ranked #101 of 356 Hotels in San Antonio
Certificate of Excellence
Atlanta, Georgia
Level 6 Contributor
95 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
“Comfortable, Huge Room, Right Price”
Reviewed 11 July 2014

We traveled to San Antonio for a funeral and all of the folks in our family stayed at this particular hotel. The hotel was nicely laid out, quite clean, and had a sort of homey feel with a fireplace in the front of the building. Our room was HUGE with a full kitchen, large bathroom, King size bed, large sitting area, etc. All of the amenities of home were provided within our room. It was actually too big of a room for my husband and I, but it was great. The cost of the room was quite inexpensive for the quality of room we received. It was also very close to the airport and the hotel provides a free shuttle to and from the airport which is very nice and convenient. One night my husband and I took a cab with another couple of the Riverwalk. The cab ride was inexpensive and it only took about 20 mins. to get to the Riverwalk area. Finally, the breakfast was a typical hotel breakfast, but there were a lot of choices and an expansive area to eat your breakfast at. If we were to travel back to San Antonio for some reason we would definitely stay at this hotel.

  • Stayed December 2013, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Nina B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Staybridge104, General Manager at Staybridge Suites San Antonio - Airport, responded to this review, 13 July 2014
Nina,
First please allow me to offer my condolences, I know we all travel for various reasons and I truly thank you for taking the time to review our hotel. We are pleased to hear that your stay went well and are truly grateful for your business. Our goal as a hotel is to make all of our guests feel at home and we want you to know that you always have a place here with us, should your travels bring you back to San Antonio.

Best wishes,
Ronnie Andrade
General Manager, Staybridge Suites
San Antonio Airport
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177 reviews from our community

Traveller rating
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    54
    11
    1
    5
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Katy, Texas
Level 5 Contributor
76 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 2 July 2014

Outside of a Vegas or Lake Tahoe Casino type hotel, this was perhaps our bet stay for the money in years. From the moment we walked into the lobby and were greeted by a very nice young lady, until we left, everything was really nice. The room was very large, furnishings and dishes were very clean and the breakfast was really great...complete and hot. I will never stay ant where else in San Antonio although I have already tried 5 different hotels.

Room Tip: We really enjoyed the hotel but attached is a Texas Land and Cattle that was as bad as the hotel was...
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  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank osgoodsr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Staybridge104, General Manager at Staybridge Suites San Antonio - Airport, responded to this review, 13 July 2014
Thank you for taking the time to review our hotel and for the kind words. It is wonderful to hear that we have earned your future business when travels bring you back to San Antonio and we will do our very best to make sure your next stay is even better than your last.

Have a safe and wonderful summer!
Ronnie Andrade
General Manager, Staybridge Suites
San Antonio Airport
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Alamo, Texas
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 July 2014

This was our first stay at a Staybridge and we were sold! Comfortable rooms, wonderful breakfast. After that, we decided to stay at one of these hotels whenever possible. We were traveling with two granddaughters and they were in awe of the room!

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ERNEST M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Staybridge104, General Manager at Staybridge Suites San Antonio - Airport, responded to this review, 13 July 2014
Ernest,

Thank you for discovering our hotel and for the kind words! We are thrilled that you have made the Staybridge Suites your brand of choice; so with that being said….welcome to the “family!”

Have a safe and wonderful summer!
Ronnie Andrade
General Manager, Staybridge Suites
San Antonio Airport
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rhode island
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 June 2014

Stayed here for 5 days and enjoyed every minute.
First, the room had a full kitchen- fridge, stove, dishwasher, sink, coffee maker, toaster, microwave, dishes, etc also sitting area for two

Next, there was a living room with a full couch and a chair along with a flat screen tv.

The bedroom was in a separate room, including two doors for privacy. Mine was a king size with two night stands and another flat screen tv.

The bathroom had a tub/ toilet and the sink was outside of the bathroom with a good size closet ( hangers, shelves, iron and board)

The room was clean and the bed was extremely comfortable. Had trouble sleeping when I came home.

They have hot breakfast which I didn't get to enjoy due to leaving too early in the morning. I was in San Antonio for my boyfriends BMT graduation. This took place at Lackland AFB which was a very easy commute. Hotel is right off the highway and it only took about 30 mins to get to base

There was also a roof too pool with a spa and grills. Chairs to lay on and a covered sitting area.


My overall stay at the staybridge suites was great. I will deffinetly be staying with this hotel again.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Missyjeanne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Staybridge104, General Manager at Staybridge Suites San Antonio - Airport, responded to this review, 13 July 2014
Missyjeanne

Thank you for the kind review and congratulations on your boyfriend’s BMT graduation! We are grateful you selected our hotel and wish you the very best this summer!

As soon as you’re ready to return, please do not hesitate to contact us directly as we are always happy to welcome our repeat guests.

Ronnie Andrade
General Manager, Staybridge Suites
San Antonio Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Broadalbin, New York
Level 4 Contributor
37 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 11 June 2014

I was a bit set back when my company put me in a hotel off a highway (was hoping for Riverwalk accommodations). But the Staybridge was stellar! From the spacious suites to the free appetizers and drinks, everything was wonderful. Hotel was quiet (I have never slept so soundly at a hotel), clean and modern... Suites even had complimentary popcorn.

Would recommend to anyone and will definitely be back!

Room Tip: Only gave location a 3 because you need a rental car to get around... They say it's walkable, bu...
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  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RLG5771
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Staybridge104, General Manager at Staybridge Suites San Antonio - Airport, responded to this review, 16 June 2014
Thank you so much for taking the time to review our hotel! We are delighted your stay turned out to be “stellar,” as I know you were initially hoping for Riverwalk accommodations. We truly thank you for being our customer and we’ll be here if you need us next time!

Have a wonderful week!

General Manager, Staybridge Suites
San Antonio Airport
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lakewood, Colorado
Level 3 Contributor
24 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 15 May 2014

This was a nice extended stay hotel. Unfortunately, our room was right outside the pool. The pool is supposed to be closed at night, however there were people partying well past 2am by the poolside. I called the front desk several times and the gentleman told me I wasn't the only one who had complained and that he had asked the people outside to keep the noise down several times. I don't know why he didn't tell them to go inside because quiet hours are quiet hours.

Anyway, if I had gotten some sleep, it would have been a nice stay.

Room Tip: Don't stay near the pool if you want to sleep.
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank lyssak11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Staybridge Suites San Antonio - Airport, responded to this review, 1 June 2014
Dear lyssak11,

Thank you for writing a review about your recent stay with us. I'm truly delighted you liked your room accommodation. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and friendly accommodations. I would like to offer a sincere apology for the inconvenience the noise from other guests had caused you and regret that you were not satisfied with the service you received from our staff. I have taken note of your valuable comments and will use these to monitor and improve the quality and services we offer for to our guests.

Though I would prefer you had a better experience at our hotel, I would like to thank you for sharing your thoughts and I hope you will give us the opportunity to serve you again in the future.

Sincerely,

Jaime W
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lexington, Kentucky
Level 3 Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 April 2014

We booked this hotel using reward points and were very handsomely rewarded. The staff was friendly and most helpful. The room/suite was humungous and very well furnished. Breakfast was good and convenient and the hotel location is stupendous. Would definitely stay here again when visiting San Antonio.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rob L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Staybridge104, General Manager at Staybridge Suites San Antonio - Airport, responded to this review, 25 April 2014
Thank you so much for your kind words and most importantly, thank you for being such a loyal IHG customer! We know it takes a lot of travel to earn a rewards stay; so handsomely rewarding you is our pleasure!

All the best from our Staybridge Suites San Antonio Airport family to yours,

Ronnie Andrade
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Staybridge Suites San Antonio - Airport

Property: Staybridge Suites San Antonio - Airport
Address: 66 NE Loop 410, San Antonio, TX 78216-5801
Phone Number:
Region: United States > Texas > San Antonio
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#25 Business Hotel in San Antonio
#65 Family Hotel in San Antonio
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Staybridge Suites San Antonio - Airport 3*
Number of rooms: 136
Official Description (provided by the hotel):
Located in North Central San Antonio, this hotel location is just minutes from every area of town. This upscale all suite hotel has been designed to meet the needs of both corporate and leisure travelers looking for more space than offered by a standard hotel room. Choose the suite that's just right for you. Studio, one bedroom, two bedroom and two bedroom, two bath executive suites are available. All suites are equipped with a full kitchen that includes a cook top, full size refrigerator with ice maker, built in microwave oven, dishwasher, service for four and all the utensils you need to make your suite feel more like home. In addition, each room has a VCR, sleeper sofa, recliner, iron and ironing board, hair dryer and coffee pot and a television in every bedroom. During you stay you are invited to take advantage these exceptional amenities. Take a dip in the roof top heated pool and whirlpool. Use the barbeque grills located poolside as well. Join us daily for our free breakfast buffet or complimentary evening Sundowner held Tuesday through Thursday each week. We offer free hard wired and wireless internet in all rooms. Need to send or receive a fax or make copies? It's all free! Need the shuttle to take you to area restaurants, Northstar Mall or the airport? Just let us know and we are on our way. Send your clothes to the dry cleaners or wash them in our free laundry room equipped with full size washers and dryers. ... more   less 
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Also Known As:
Staybridge Suites San Antonio Airport Hotel San Antonio
San Antonio Staybridge Suites
Staybridge Suites San Antonio - Airport Texas

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