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“Bad experience”

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La Quinta Inn & Suites San Antonio Downtown
Ranked #46 of 354 Hotels in San Antonio
Certificate of Excellence
Indianapolis
Level Contributor
54 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Bad experience”
Reviewed 7 May 2014

Bad experience, dirty room, poor service, AC not working and staff inept. Bedding found with blood on it, no on duty housekeeping to change bed or inspect, did it ourselves after being given new bedding. AC did not work properly at all, cold and hot, no repair or replacement room offered since internet was also down. Unsatisfactory totally.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta

Helpful?
Thank RoadtripNewEng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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667 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 May 2014

Chose this hotel because I'm a Rewards member and we wanted to sightsee San Antonio. Crowded breakfast; unable to get waffles due to lines at machines; noisy guests in hallway and room above; one small elevator for entire facility; front desk staff do not give off air of professionalism either in dress or attitude. Have stayed in MANY LaQuinta's, this one's a disappointment. Too far to walk to attractions as I'm a senior....no help with concierge issues like what to see in town, how to get around, etc.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta

Helpful?
Thank Margo A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 May 2014

Found this hotal for a last minute trip and was satisfied with my choice. Hotel was very clean both inside and outside, the staff was very friendly. The location was perfect, we were close to the AT&T center and within walking distant of the market center. We will definitly stay here again.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta

Helpful?
Thank 164ernestop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
san jose, United States
1 review
Reviewed 30 April 2014

somebody was occupying our room when we came back from downtown river walk. we didnt mind but we did have to wait like 1 hour and 20 minutes till they set up the rest of the room and then they left the person in the room i was originally in.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta

Helpful?
Thank Joseph B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dayton, Ohio
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 25 April 2014

This hotel was nice and close to River walk and other attractions in San Antonio. Hotel was nice and clean with large room. The room had microwave and refrigerator. Only stayed one night . We had a rental car to get around San Antonio.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta

Helpful?
Thank BeverlyB57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 23 April 2014

I loved staying at this la Quinta. Very clean, helpful employees, informative on San Antonio. Know where to and not to go. Speedy checkin and out. Delicious and biggg breakfast! The front desk guy helped with restaurants, attractions, museums, and coupons!!! I am a couponer! I love them! He also helped to set up my la Quinta points which accumulate as you stay towards free nights. The rooms were spacious and very nice. Plenty of towels and coffee.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with La Quinta

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about La Quinta Inn & Suites San Antonio Downtown

Property: La Quinta Inn & Suites San Antonio Downtown
Address: 100 W Cesar E Chavez Blvd, San Antonio, TX 78204-1125
Phone Number:
Region: United States > Texas > San Antonio > Arsenal , East Side
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#55 Romantic Hotel in San Antonio
#83 Business Hotel in San Antonio
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — La Quinta Inn & Suites San Antonio Downtown 2.5*
Number of rooms: 151
Reservation Options:
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Also Known As:
La Quinta Inn & Suites San Antonio Downtown Hotel San Antonio
La Quinta Inn And Suites San Antonio Downtown
La Quinta San Antonio
San Antonio La Quinta
La Quinta Inn & Suites San Antonio Downtown Texas

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