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“Very Rough Place”

InTown Suites San Antonio East
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InTown Suites San Antonio East
Ranked #316 of 357 Hotels in San Antonio
Reviewed 6 June 2014

The hidden fees make this room a poor deal. When I made my reservations they stated $189.99 weekly, after checking in they charged me $199.99. When I questioned this, the lady at the desk told me to show her something from her company allowing that fee. The receipt for the first week said $199.99 for the room, $30 Room deposit, $20 Phone deposit, and $33.50 Taxes. For a total of $283.49! If you want to use their laundry facilities you must purchase a $3 card and then put a load on it ($5 at a time). The $3 deposit is non refundable and if you have any load left it’s not refundable.

Full kitchen includes 2 tabletop electric elements, small sink, microwave, and medium size refrigerator. No dishes, silverware, or cooking pans are included. We tried to fry up some boneless chicken breasts but the smell in the tiny room drove us to opening doors just to breath.

The bathroom has a walk in shower. The curtain hangs about 1 inch above and outside the threshold; water covers the wooden flooring after every shower.

We looked at several rooms before choosing one. All rooms are smoking and pet rooms. They get cleaned once a week when occupied; yes, they smell very bad.

The High Speed internet was very slow. The best speedtest.net showed .2 Mbs download. Not fast enough to have Skype Video Calls. Weekends the internet would not work at all.

Big TV's but no HD channels to choose from. Just a cheap analog connection

  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
5  Thank cheadler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about InTown Suites San Antonio East

Address: 9530 Perrin Beitel Rd, San Antonio, TX 78217-3509 (Formerly Suburban Lodge)
Region: United States > Texas > San Antonio
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Wheelchair access
Hotel Style:
Ranked #316 of 357 Hotels in San Antonio
Price Range: £34 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — InTown Suites San Antonio East 2.5*
Number of rooms: 137
Official Description (provided by the hotel):
InTown Suites is leader in Extended-Stay living. Our properties are built for the guest staying a week or longer. Our furnished studio/efficiencies offer incredibly low weekly rates with no lease or credit check. To keep rates as low as possible, we are a limited service facility and are not for every traveler. However, if you need to stay a week or longer - and are on a budget - we provide amazing value. ... more   less 
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Also Known As:
InTown Suites San Antonio East Texas

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