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“We had a blast”

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Hilton San Antonio Hill Country Hotel
Ranked #78 of 358 Hotels in San Antonio
Reviewed 5 April 2009

We enjoyed our stay and the bed was one of the most comfortable I have ever slept in. This hotel was perfect for us. If I had to name one negative it would be that we weren't informed of all the "extra" (family movie, face painting, etc) we did stumble upon them but it would have been nice to have been told up front. We went during spring break. The hotel was very busy but our room and bathroom were spotless. Wish we would have planned to stay longer. We will be going back.

  • Stayed: March 2009, travelled with family
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Thank flipflopmom1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,469 - 1,475 of 1,614 reviews

Reviewed 31 March 2009

Nice Hotel and nice pools. The first room they gave us had a big hole in the carpet and dirty. The second room was better but they failed to tell us the door handle was put on backwards and after another trip back to front desk we finally got in. We were never told about smores, movie in courtyard or indoor kid activities. We tried to eat dinner in the courtyard & they ran out of hot dog buns and the ceasar salad was the worst I've ever had. Customer Service was sub par at best. The best thing about this stay was the breakfast. Unfortunately, we won't stay here again.

  • Stayed: March 2009, travelled with family
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Thank mmasita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 March 2009

I have to admit I had reservations/concerns about this hotel by reading the reviews. When I first drove up to the hotel, it was very nice and elegant. I entered and was further amazed by its inner beauty. While my room was not ready when I arrived, the staff did hold my luggage. After arriving into my room, I was futher impressed. The room as well as the bathroom were awesome. The bed was one of the most comfortable beds I had ever slept in.

There were only a few negatives I could find about this facility. I was there representing a hospital system for an event. We asked for some coffee, and it was brought to us. However, the rim of the container was disgusting. Therefore, we did not drink it. The breakfast was good, but a little pricey. My room was located beside the vending and ice machines. It was extremely noisy hearing the ice go into the metal containers. But, the noise did not last past 10pm.

Overall, I would definitely recommend this hotel to others. It provided a very relaxing and entertaining few days.

Christi-Dallas

  • Stayed: March 2009, travelled on business
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Thank KayDallas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 February 2009

I stayed ther for one night. My room was small but clean and the bathroom was spotless. The BED was so COMFORTABLE!

Although I can't say anything bad about the hotel ... they say it is a resort and spa. Well there wasn't anything that made it look really "Resorty" for "Spa-esque." So if you are looking for a Restort type atmosphere, this would not measure up to your expections, but it certainly was a nice place to stay.

  • Stayed: February 2009, travelled as a couple
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1  Thank lmmartin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 February 2009

Maybe during peak season they have it together, but when we visited in October, the kid's pool wasn't kept clean (leaves and dead bugs everywhere) and the fountains and such had been dismantled. The staff was unhelpful, uninformed, and apathetic. Even when we complained about bedbugs, they offered us a discount on our NEXT stay. Yeah right.

We booked the "Family Package" which was to include a movie, pizza, and marshmallows for roasting. The check-in receptionist had no idea what we were talking about, but eventually found us our coupons. However, when we called down for the pizza, the room service attendant told us that they had never seen such a coupon! Same with getting the marshmallows at the front desk. And upon check-out, we noticed that they charged us for the movie!

We look back on our vacation to San Antonio as a wonderful family memory, but the hotel experience kept it from being perfect.

  • Stayed: October 2007, travelled with family
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1  Thank ForeignBody
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 January 2009

we booked a 3 night stay on the net. we were driving from Missouri so we were not arriving until around 3 in the morning, but we emailed ahead to let them know. When we got there at 3, we had been kicked out of the system and our room had been booked. We were given a jr suite for the night (we reserved a suite). but in the morning they had taken care of it and we were ableto switch rooms and stay in the suite we reserved. it was very irratating becase we had thought we were 'safe' with the reservation but it worked out and the Mizzou Tigers won th Bowl Game!!

  • Stayed: December 2008, travelled as a couple
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Thank cremermizzou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 December 2008

Note: This property is changing to a Hilton on 1/1/09. I would give this a 4.5 stars, but that is not an option. The lobby area was very nice, and it looked like there was a really nice outdoor seating area. Check in was quick and friendly. The room was very nice with great linens, and one of the most comfortable beds I have ever slept on! We got a first floor room that overlooked an outdoor area. The bathroom finishes were nice with granite counters and nice large tub/shower. We used the fitness center, which had very nice equipment and overlooked the pool.

Negatives: the lobby bar was closed at midnight when got back for the evening. We would have like to have had a nightcap. I could hear the water turned on in the room above us very early in the morning. I think this noise comes from the sinks. Ours was loud too.

Positives: Beautiful lobby, very nice rooms, fitness area in a spa-like environment.

  • Stayed: December 2008, travelled as a couple
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Thank Julie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton San Antonio Hill Country Hotel

Address: 9800 Westover Hills Blvd, San Antonio, TX 78251-4125
Phone Number:
Region: United States > Texas > San Antonio > Far West Side
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Spa Hotel in San Antonio
#19 Luxury Hotel in San Antonio
#60 Business Hotel in San Antonio
#60 Family Hotel in San Antonio
Price Range: £84 - £157 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton San Antonio Hill Country Hotel 4*
Number of rooms: 227
Official Description (provided by the hotel):
Take in the views of beautiful courtyards, indigenous plants and landscaping at the Hilton San Antonio Hill Country Hotel. Relax at our hotel near SeaWorld, and enjoy the massive flagstone fireplace and cozy chairs. Conveniently located in one of San Antonio's premier communities, our Hill Country hotel is close to San Antonio attractions including Fiesta Texas, dining, and golf.Settle into a comfy room or suite with warm, Texas ranch-style decor. Find down-filled comforters, marble bathrooms, 32-inch LCD HDTVs and WiFi access. Suites feature rainforest showers and garden tubs with spa jets. ... more   less 
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Also Known As:
Hilton San Antonio Hill Country Hotel San Antonio
Hilton San Antonio Hill Country Hotel And Spa
Hilton Hotel San Antonio
Radisson San Antonio
Radisson Hill Country Resort
San Antonio Radisson
Hilton San Antonio Hill Country Hotel Texas

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