Good value child friendly ice machines did not work rooms clean staff very friendly. Breakfast choices good and food was always hot. Bar service was a little slow. Near seaworld shuttle there very convenientMore
- Free Wifi
- Free Parking
Good value child friendly ice machines did not work rooms clean staff very friendly. Breakfast choices good and food was always hot. Bar service was a little slow. Near seaworld shuttle there very convenientMoreShow less
Thank you for your kind remarks!
Clean. Quiet. Good location. Would recommend a suite over a regular room. Parking got hard at night, but there were always spaces, just far from the door if you are carrying a lot. Valet is available sometimes it seemed, but not always.
Thank you for the comments. We will consider Valet but we do have over 300 parking spots for our 226 room hotel. Thank you for being our guest.
We have stayed here often in the past few years and it is our favorite hotel in San Antonio. Friendly staff and great location. Beautiful surroundings. The fire pits with 's'mores are a huge hit with families as well as the poolside movies.
Thank you, during the summer we certainly cater to our families and we like you to think of us as your "Home Away From Home" Thank you for being our guest!
My girls were happy with how the hotel room looked. The hotel itself was very nice and clean. I was satisfy with our stay, I just wished the water pressure was better. Four a family of 4 I wish they had offer double rooms to make the stay more comfortable.
Thank you for the feedback. On your next say please consider a Suite and I think you find it an appropriate size.
The Staff was very helpful. The restaurant food was very good. The pool was clean and tidy. The firepits were cozy to sit around and talk in the evening. I would recommend this hotel especially if you're going to Seaworld.
Thank you for the review and the kind comments.
I was concerned after reading reviews for this property and I had just booked it for a 2 night stay on the weekend. Must say that the concerns were unnecessary. There were a couple of things that can be fixed but overall the stay was pleasant. The property is a mile from SeaWorld and they have a free shuttle every 15 minutes. If you are visiting and don't have kids, expect a lot of families and kids running around as a lot of families stay on this property for it's close proximity to SeaWorld.
Our room was clean, the receptionist was informative and courteous. The Shuttle driver gave us a lot of tips for SeaWorld and restaurants in the area. The only improvement is the restaurant where service was awfully slow. We didn't have a server tend to us for about 10-15 minutes.
The property has 3 pools, we stayed in the kiddie pool and it could use some cleaning. They have movies on weekends outside by the fireplace after dark for kids.
I would recommend this property, especially if you are visiting SeaWorld.
Thank you for your response. I am very happy to see you enjoyed your stay! We will certainly work on improving speed of service in the restaurant.