We (two single moms and four kids) booked two rooms before we left for a San Antonio zoo and family fun trip. The pictures looked nice and their were some decent reviews. We got their to find that it was in a questionable part of town and the rooms had bars on the windows. It was a filthy mess! NO WAY were were staying there with our kids. The "owner" refused to cancel the reservation stating that 3:00 was the deadline and it was 4:15. Had I been informed of that over the phone, I never would have reserved! I could not find information on a website that stated a cancellation time. Not only is the hotel an unsafe family dump, they customer service and management is rude. This place exploits anyone looking for a decent deal. In the end, I have a $164 charge for rooms we did not stay in for the safety of our children.
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- Also Known As:
- Alamo Hotel San Antonio
- Alamo Motel San Antonio
- Alamo Inn Motel San Antonio, Texas