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“Not Shell's Best Property”

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Salado Creek Villas
Morris County, NJ
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Not Shell's Best Property”
Reviewed 1 April 2013

I wish there was an option between Average and Very Good--the accommodations were good, but there were other aspects that were average.

My husband is a Shell Vacations Club member and owner, and we have stayed at several of their properties around the country. I think this was not the best. The room was comfy and roomy and adequately appointed. The hardwood floors are beautiful and the granite counters were the same as we have at home. With that said, the bed is very small. I'm not sure if they call it a King, but it is not. It's probably not even a Queen. The pillows were also horrible squishy things. A plus was having two televisions and plenty of drawer and closet space. The couch was very comfortable too, and the location is great right off the 410 loop and very close to the airport. We were easily in downtown within 15-20 minutes.

The hot tub was nice and my husband enjoyed using it. It was too cold to use the pool but it was a nice size with lots of space around it. There is a large playground area for children near the pool.

The negatives: the housekeeping service. We stayed here for three nights and all three days we were gone from early in the morning until later in the afternoon. Each day we would return to our room to find it hadn't been tended to yet. Moments after sitting to relax, the maid would appear at the door. This was very annoying and inconvenient, because then we had to disappear for some time. Furthermore, they only refilled towels and emptied garbage, so not sure why it should take all day for them to come. In other Shell resorts, the beds were made. Here they were not. The complimentary toiletries were tiny little bottles. Bring your own conditioner.

The ice machines are located around the property in little huts. That is, if you can find one. I had to go to three different huts before finding an ice machine.

Two of the days we had to leave our room for the maid, we ventured down to the main building to use the computer and sit. Each day it was 4pm (the time for the evening reception) and nothing was being set up. If this took place, it wasn't in a location that we were aware of. We assumed it was where breakfast was, but we never saw anything of the sort.

The breakfast was adequate, and a plus considering most Shell resorts don't include anything. Here it was a variety of cereals, juices, bread and bagels. Also yogurt and packets of oatmeal, peanut butter and hot chocolate.

The only other issue I saw, that wasn't really an issue for us, but might be for others---if you opt to bring food in and cook for yourselves, there is no table and chairs to dine at in the one bedroom unit. There is a desk with a chair, and a couch with an ottoman. While the kitchen is fully furnished, not sure where people are supposed to eat, unless they go outside to a picnic table. There are also BBQ grills located around the property to use.

If we return to San Antonio, we would definitely stay here again, only now we'd have more realistic expectations.

Room Tip: We were in the very back and it was quiet.
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  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank tracylesq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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38 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (15)
Date | Rating
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English first
Martinez, Georgia
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 25 November 2012

We spent 7-nights @ Salado Creek and were very happy with our stay. Everything exceeded standards to include the maid service that even showed up on Thanksgiving! We made sure to leave a nice tip for their outstanding work ethic. My only complaints were the room was missing a broom which really sucked because the wonderful wood floors were always getting dirtied by my children and the bathroom which was awesome could have used something in the shower to keep the water off the floor as it was partially open. The rooms were a nice sized and slept my family of seven. The free breakfast was simply - juice, coffee, bagels, bread, oatmeal, cereal, yogurt, fresh fruit, etc. The employees were friendly and the onsite pool was nice with the pavilion and nearby playground. An easy 5-stars.

  • Stayed November 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
3 Thank Melvin3000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sacramento, California
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 24 September 2012

We stayed at this Shell Vacations Club timeshare for 3 nights last week. We had a 2 bedroom, 2 bath unit. It was clean, comfortable and nicely furnished. It included an equipped kitchen if you want to prepare meals. I was surprised, considering it is a timeshare, that they came each day to empty the trash and provide clean towels. You definitely need a car, as it is not close to any tourist sites. It is on a busy highway, so be sure to request a room in the back. The continental breakfast was just basic juice, coffee/tea, cereal, toast/bagels and fruit. I would certainly stay here again.

Room Tip: For less highway noise ask for a room in the back.
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  • Stayed September 2012, travelled with family
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Helpful?
6 Thank 1ParisLuv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lancaster, Ohio
Level Contributor
85 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 17 March 2012

My husband and I thoroughly enjoyed our stay in this lovely condo complex. Our unit was clean, quiet, and comfortable. It was easy to get to the highway and to any place we wanted to go. I especially liked sitting on the porch and drinking coffee while watching the squirrels play. We hope to stay here again.

Room Tip: All the units are one-floor condos and fully equipped. I don't know if there are different size...
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  • Stayed March 2012, travelled with friends
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Helpful?
5 Thank NfromOhio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phoenix,Arizona
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 17 February 2012

My wife and I went here for a 2 night get way. The rooms were quaint, southern Texas style. Wood floors and porches with chairs to just sit outside and chat. The rooms were very clean and the front desk was very efficient and helpful. San Antonio is easy to get around but you must have a car (about 20 min from the river walk). Flat screen TV's and modern kitchen set off this rustic adventure. Free continental breakfast and social hours (tue -fri?) complete the package.

Room Tip: We had a room in the back and it was very quiet and peaceful.
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  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank USMIKE77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Salado Creek Villas

Property: Salado Creek Villas
Address: 2383 NE Loop 410, San Antonio, TX 78217-5602
Region: United States > Texas > San Antonio > Northeast San Antonio
Hotel Style:
Ranked #15 of 24 Speciality Lodging in San Antonio
Number of rooms: 155
Also Known As:
Salado Creek Villas San Antonio, Texas

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