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Savings alert! 11% below average rates

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Reviews (3,323)
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All reviewsthe river walknicole phillipsisrael gonzalezvalet supervisorcourtyard roomhouston streetbeautiful hotelvalet parkingmajestic theaterromantic getawayvalet servicethe entire staffupon checkcitrusriverwalkacenarmourad
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2,725 - 2,730 of 3,323 reviews
Reviewed 27 February 2012

Location and service r good but hotel is dark and cavelike. Good hotel to sleep in tho. Bathrooms small. Good beds and tv. Clock very hard to see.

  • Stayed: February 2012
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Thank redford44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wenola, Owner at Hotel Valencia Riverwalk, responded to this reviewResponded 2 March 2012

Hopefully you had a great stay with us in San Antonio, whether relaxing in your room or exploring the rest of the Riverwalk! I’m sorry to hear you were disappointed with the interior lighting— it's not for everyone— but I'm glad you slept well.

Thanks for taking the time to review us. We'd love to welcome you back the next time you are in town.
Warm regards,
Beth Smith, Valencia Group

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 February 2012

Very expensive. Only good things are the free wifi in room & location. Very dark. They say it is for atmosphere. Looks to me that it is a way to save on electricity and to hide the furniture scratches & dirty upholstery. Maybe we were just too old for the ambience. Mostly an under 30 crowd.

  • Stayed: November 2011, travelled as a couple
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Thank deebell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wenola, Owner at Hotel Valencia Riverwalk, responded to this reviewResponded 2 March 2012

Deebell,

While I'm glad you enjoyed the free wireless internet and our convenient location along the Riverwalk, I'm sorry you were less than impressed with your stay last November. Thank you for taking the time to leave us with feedback.

We intend for our lighting to enhance the romantic, sophisticated feel of our hotel's design and decor— many guests appreciate this, others don't. We understand everyone has their own taste! The pride we take in our hotel hopefully shows in the cleanliness and quality of our stylish furnishings, as well.

I hope you both enjoyed your time exploring the Riverwalk and the rest of San Antonio. Hopefully, in the future, we will have the opportunity to welcome you back and show you a much better stay.

Warm regards,
Beth Smith, Valencia Group

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Reviewed 21 February 2012

Beautiful hotel with great service. Location is ideal right on the Riverwalk. The adjoining restaurant, Acenar (not Citrus) is FABULOUS!!! I'm not saying Citrus isn't great - I just didn't eat there. The rooms are spacious and clean - ask for one facing inside as the street noise is pretty loud. The hotel bar is very nice and the room service food is very reasonably priced. Parking is VERY steep at $27 per day plus tax. Overall a great experience.

Room Tip: Ask for a room facing inside - street noise is loud.
  • Stayed: February 2012, travelled on business
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1  Thank LoveSAnAntonio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wenola, Owner at Hotel Valencia Riverwalk, responded to this reviewResponded 27 March 2012

Thank you for staying with us during your time in San Antonio. It's great to hear you found the service helpful and the location ideal. I'm also happy you enjoyed your meal at Acenar and your drinks at V Bar. Next time, I hope you do try Citrus. We would love to know what you think!

All the best,
Beth Smith, Valencia Group

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Reviewed 21 February 2012

Great location and very busy bar scence on a Saturday night. Lobby is on the second floor and reception is badly lite and hard to hear due to the acoutics and the water fall. Looks great but not very user freindly IMHO. Room 11th floor was facing Houston street and VERY load traffic noise, WIndows were single pane. Many mood lighing opportunities with dimmers at multiple locations in the room. Room furnishings were very well done and appointed. For the location across the street from the Majistic Theater it is a great consideration to stay if attending the theater. Their restaurant was a fabulous find. Most hotel restaurants are middle road this one was at the high end of a meal expereince. Wonderful food and great service. Would definately go there again.

Room Tip: Ask for something not on Houston St if you want a quieter room
  • Stayed: February 2012, travelled as a couple
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1  Thank PLKAustin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 February 2012

I loved my stay at Hotel Valencia. The building and lobby is beautiful the staff was friendly and fast. The room was modern and very clean. We had breakfast from room service and I couldnt ask for more. The V bar is a great place to finish your night since all you have to do is take the elevator to your room. The location is a little ways off the riverwalk but I was happy with it. When we go back to the riverwalk, the only hotel im staying at is Valenica :)

  • Stayed: March 2011, travelled as a couple
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Thank Valarie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wenola, Owner at Hotel Valencia Riverwalk, responded to this reviewResponded 27 March 2012

Valarie,

I'm happy to know you loved your stay with us! The V Bar is an excellent place to wind down after a night out on the River Walk, I agree. You just have to slip away to the comfort of your private room upstairs.

Thank you for taking the time to review your experience here. We look forward to welcoming you back upon your next visit to San Antonio!

All the best,
Beth Smith, Valencia Group

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