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“A Real Disappointment”

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Hotel Valencia Riverwalk
Ranked #10 of 354 Hotels in San Antonio
Certificate of Excellence
Colorado
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“A Real Disappointment”
2 of 5 bubbles Reviewed 24 October 2012

We stayed here for 4 nights in a king Riverwalk balcony room with breakfast included. Hotels very dark and dreary- like being shut inside a cardboard box!
This was a $300 to $400 a night room. The first two nights it was so noisy until 2:30am we couldn't sleep. Restaurant below had loud music and parties until early morning. Don't book a Riverwalk balcony room if you want to sleep after midnight!
On day 4 we baled on the breakfast included in our room package because it was so boring and bad we couldn't take it anymore - we went down the street to have something with some flavor.

Room Tip: Get a room away from the restaurant noise. Don't spend the money on a Riverwalk room, the hotel...
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  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dzInbabe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,887 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (682)
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English first
Houston, Texas
Level Contributor
33 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed 21 October 2012

Great location right on the Riverwalk. Nice, modern decor, but it's not cheezy or over done. Still has a warm feel to it both inside and out. Had dinner and breakfast at the hotel restaurant on-site, "Citrus". Both were very good. So were the drinks. Nice terrace to sit outside if the weather is right. There is a Starbuck's only one block away to boot! Staff was friendly and on point. We used the hotels spa service. Both my wife and I got an hour massage and they were great.

Only three things I didn't like, but weren't a huge deal: (1) The overall look and feel of the rooms are great, but the bathtubs have been forgotten. Don't get me wrong, they're look new and are fine, but the shower/tub area is plain and doesn't go with the rest of it... which calls out for some glass and/or stone or something... not a plain white tub with an entry level faucet. (the rest of the bathroom is nice though). (2) I couldn't valet park because I have a lifted truck that wont fit in the parking garage the valets use... so I had to park a couple blocks away on a pay lot. Not the end of the world, but kind of PITA for anyone who chooses not to valet for whatever reason. (3) No pool on site.

Regardless, we'll be back.

Room Tip: Terrace view with the balcony is just as nice as the river view because of the look and feel of the...
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  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank GrantFam750
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Norman, Oklahoma, United States
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 13 October 2012

Very attentive staff. Wonderful facility. Cool atmosphere. Citrus restaurant is not to be missed. Check out the wall of autographed glass oranges of famous guests. Stayed 3 nights and loved it all. Will definitely come back!

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mark W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Antonio, Texas
Level Contributor
193 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
5 of 5 bubbles Reviewed 11 October 2012

Great location, fountain at entrance was a very cool touch. the hotel was treandy and the ambiance was excellent,\. room was very comfortable. Very romantic. parking was expensive. next to the river walk. I wouls stay here again.

Room Tip: overlooking the riverwalk
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  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank jesfire415
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cleveland
Level Contributor
108 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 9 October 2012

Not only is the Valencia right on the Riverwalk, the staff are totally helpful. They made sure we found all the places we were looking for.

The room is very, make that VERY, nice! And best of all was the shower. I'm a bit of a shower snob but this one had a great showerhead with full flow of water. It was the best shower of the year and their toiletries are upscale.

We usually stay at larger upscale chains but we're so glad we gave it a try. San Antonio was a great visit and we'll definitely return to the Valencia!

  • Stayed October 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank cmhitch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 9 October 2012

This hotel is nice but the location is great. After visiting different location and hotels , I dont find anything particulaly great or bad about this hotel. The hotel has intersting unique decor but does feel little dark all through out the hotel. The rooms are spacious and come with standard features. Our room was on busy street and didnt hear much traffic so good noise insulation! They serve good food and has nice river side seating area. Valet service is good , but does take 10 - 15 mins to bring you car. We also found a nice little restaurant right hext to Hotel again with very nice river side seating area. Bottomline....great location kinda justifies the amount you would pay to stay here....

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Samkool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 8 October 2012

The short version:
The good: Great location, nice décor, friendly staff, had a great in-room massage.
The not so good: Bathrooms are a little small, plan on using the valet.
Definitely planning on staying here again.

The details:
My wife and I stayed at the Hotel Valencia for a short weekend away and were very impressed. The hotel is in a great location on the river walk. If you are like my wife, you will appreciate that there is a Starbucks across the street. It is maybe a 1 min walk from the front door. The rooms are very nice, but could be considered a little dark. They have wood shutters rather than curtains that do a good job of blocking out the sun. The bathroom is a little small, but clean.

Hotel Valencia does a deal, where after you book your room they will send you another email to sign up for a room upgrade. The way that it works is that you select which possible room upgrades you would like. If any of them become available you are automatically upgraded to that room at a discount. By doing this we got a king sized river view for about $40 less than it would have been if I had initially reserved that room.

Most of the spa services that the hotel offers can be performed in your room. Since I haven’t seen any reviews on these services I would like to comment on them. I scheduled 90 min massages for my wife and I. I have only had two before this one, and never in my hotel room so I didn’t quite know what to expect. The therapists arrived a little before the scheduled appointment so that they could set up. They moved some of the furniture and set up their tables. I would recommend adjusting the A/C to a little higher temperature before they get there because you don’t want the room to be too cold (found that out the hard way). The therapists brought everything they needed including the obligatory relaxing spa type music. The therapists did a great job. It was a little more expensive that what I have paid in the past, but still worth the money. When the massage was over they packed up and it was billed to the room.

The parking issue could be a pain if you plan on driving around San Antonio much. Since we were just staying around the river walk we did not get the car until we checked out. The valets were really good. I actually left a bag in the car and had to call the front desk. It was brought up to our room in about 5 minutes. They were also very quick at bringing the car back to the front when we checked out.

Over all, it was a great experience. The next time we are able to get the grandparents to watch the baby for a night we are planning on staying at this hotel again.

Room Tip: Hotel Valencia does a deal, where after you book your room they will send you another email to sign...
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  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BigRed639
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Valencia Riverwalk

Property: Hotel Valencia Riverwalk
Address: 150 East Houston Street, San Antonio, TX 78205-2223
Phone Number:
Region: United States > Texas > San Antonio
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#4 Spa Hotel in San Antonio
#5 Business Hotel in San Antonio
#5 Romantic Hotel in San Antonio
#5 Luxury Hotel in San Antonio
#6 Family Hotel in San Antonio
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Valencia Riverwalk 4*
Number of rooms: 213
Official Description (provided by the hotel):
Located on the San Antonio River Walk, within walking distance of the Alamo, Hotel Valencia Riverwalk is a boutique hotel in the heart of downtown San Antonio. Hotel Valencia is ideal for a romantic or weekend getaway, a business trip or a group or convention. Our hotel is a short walk from the San Antonio Convention Center, downtown attractions and only a short drive to The Pearl, theme parks and various golf courses. Enjoy signature cocktails in Naranja bar and dine in Dorregos Restaurant. Amenities include signature beds with Egyptian cotton linens, complimentary continental breakfast and complimentary Wi-Fi. ... more   less 
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Also Known As:
Valencia Riverwalk Hotel
Valencia Riverwalk San Antonio
Hotel Valencia San Antonio
Hotel Valencia Riverwalk San Antonio, Texas

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