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“Great!”

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Hotel Valencia Riverwalk
Ranked #10 of 354 Hotels in San Antonio
Certificate of Excellence
1 review
“Great!”
5 of 5 bubbles Reviewed 21 August 2014

I recently stayed at Hotel Valencia with a couple of my colleagues and fell in love from the very beginning. Excellent staff and beautiful interior designs! The valet guys Bobby, Anthony and Zach were very courteous and quick to assist us. The front desk Erika, Veronica and Bianca were amazing. They were all so welcoming when we arrived and departed. They were also very helpful with restaurant and bar recommendations. I will definitely be returning to this hotel and recommend it to many of my friends and family.

  • Stayed August 2014, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Antonio G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,894 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (686)
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English first
1 review
5 of 5 bubbles Reviewed 19 August 2014 via mobile

We visited Hotel Valencia for a family vacation. Since we loved out first stay there we decided to take the kids this time. We loved our entire visit. From the moment we arrived we were greeted by friendly valet guys. The girls at the front desk were very helpful and informative throughout our stay, they were glad to answer any questions we had. Brianna (Breanna?) was awesome during checkin, always had a smile on her face. When we got to our room we had our VVIP amenity waiting for us with a welcome back note from Nicole Phillips and Chad Taylor. We love the perks of the VVIP program, it was one of the reasons we decided to stay at Valencia during our first visit to San Antonio. When we were walking in the lobby we were greeted by a gentleman named Omar who was very helpful in pointing us in the right direction to visit the Riverwalk. We took the kids to seaworld one day and fiesta Texas another, the valet guys helped with directions to and from both parks and this was good because we are from out of state. The rooms were very spacious and clean during both of our stays. Even with the kids with us, we had plenty of room to relax with two beds in the room. We definitely found our home away from home in San Antonio! Can't wait to return!

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pamber84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
55 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 19 August 2014

We stayed at the hotel for one night with 2 kids, 8 and 1yr old. We like the look of the hotel room and we had a view facing the courtyard, which was ok. I believe this hotel is best suited for travelers, business, friends, romance, anything but kids. Having said that, I sill like the hotel. It is chic and fun with lots of low lighting and aroma therapy, the hotel has a pleasant scent. You can pass the hotel outside and get a whiff of a very nice soothing scent, very pleasant. It is situated right off the river walk and right in between Market Square and the Alamo down town. You could walk to either one but it would be several block stoll in either direction, take the trolley, but you could cross the block from the hotel and be a Starbucks!

The staff is excellent, the valets were helpful and just fabulous. Our room was not ready, we were a bit early, so we prechecked in, went to lunch, and when we came back, voila.... they had everything waiting and ready for us. Thanks front desk! The bellman who brought our bags in, even set up our luggage on the rack for us.

Now, this is not a kid friendly hotel, no pool, and sharp corners and edges. I thought my daughter the 8 yr old would bloody her schin on the corner of the bed, luckily she survived. :). The hotel is very quiet and they give you plenty of towels. The bed is comfy, down pillows I believe and the comforter is covered how I prefer, which is a top sheet (this had the hotel monogram), the comforter, a bottom sheet, then the fitted sheet. That way they change the sheets surrounding the comforter every time they have new guests. You are not sitting on the traditional hotel comforter that goes for who knows how long before it is cleaned.

Check out was pleasant, it was emailed to me and we would come back, without the little ones this time. :)

Room Tip: We stayed in rm 604 which over looked the courtyard. Boring. Ask for another view
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  • Stayed August 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
Thank luvadealmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Antonio, Texas
1 review
5 of 5 bubbles Reviewed 19 August 2014

From beginning to end, our experience at Citrus and Hotel Valenia was nothing short of excellent! Sherry was wonderful and extremely welcoming, ensuring that our night was perfect. Logan was a great server and described the menu in a way that made us want to try everything. Chef Robbie Nowlin is great at what he does and I highly recommend Citrus to anyone looking for great food with excellent service.

  • Stayed August 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank KC C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lewisville, United States
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 19 August 2014

Truly enjoyed my stay! The hotel was elegant and modern in decor. The rooms were clean and everything was in working order. The price was great and the location was convenient to the concert I was attending at The Majestic. The bottle of wine on our arrival was a nice VVIP touch. Would stay again!

  • Stayed August 2014, travelled with friends
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Julie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Corpus Christi, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 18 August 2014

An oasis right in the middle of the city. From the time you step in from the street, you can almost feel your blood pressure dropping, It is elegant, quiet and delightful. Go eat in Citrus, it is outstanding.

  • Stayed August 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cjw8382
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trent F, Hotel Manager at Hotel Valencia Riverwalk, responded to this review, 19 August 2014
Dear cjw8382,

Thank you so much for staying with us and taking the time to post the great review. We are happy to see you had the opportunity to dine in Citrus. We are really excited about all the changes happening in there with Chef Robbie on board.

We hope to see you in the hotel the next time you are in San Antonio. Please let us know if we can ever be of assistance.

Sincerely,

Trent
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Diamond Bar, California
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 17 August 2014

We stayed for two nights . The Hotel is very nice , huge rooms , lovely decoration , great location .
All the staff , from the bell boy , to bar tenders ,receptionists,… were friendly and helpful . They made our stay a great experience . VERY IMPRESSIVE . If I ever go to San Antonio again , I will stay at the same hotel .I must mention the lady that helped me at the reception desk , Samantha Alvarez , she was very proffecianal , helpful and pleasant . I strongly recommend this hotel

  • Stayed August 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
1 Thank ladan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Trent F, Hotel Manager at Hotel Valencia Riverwalk, responded to this review, 18 August 2014
Dear Iadan H,

Thank you for staying with us and taking the time to post the great review. It means a lot to us to see you recognize Samantha by name. She is an important part of the team and it is obvious that she enjoys what she does.

We hope to see you again soon the next time you make it to San Antonio. Please let us know if we can ever be of assistance.

Sincerely,

Trent
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Valencia Riverwalk

Property: Hotel Valencia Riverwalk
Address: 150 East Houston Street, San Antonio, TX 78205-2223
Phone Number:
Region: United States > Texas > San Antonio
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#4 Spa Hotel in San Antonio
#5 Business Hotel in San Antonio
#5 Luxury Hotel in San Antonio
#5 Romantic Hotel in San Antonio
#6 Family Hotel in San Antonio
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Valencia Riverwalk 4*
Number of rooms: 213
Official Description (provided by the hotel):
Located on the San Antonio River Walk, within walking distance of the Alamo, Hotel Valencia Riverwalk is a boutique hotel in the heart of downtown San Antonio. Hotel Valencia is ideal for a romantic or weekend getaway, a business trip or a group or convention. Our hotel is a short walk from the San Antonio Convention Center, downtown attractions and only a short drive to The Pearl, theme parks and various golf courses. Enjoy signature cocktails in Naranja bar and dine in Dorregos Restaurant. Amenities include signature beds with Egyptian cotton linens, complimentary continental breakfast and complimentary Wi-Fi. ... more   less 
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Also Known As:
Valencia Riverwalk Hotel
Valencia Riverwalk San Antonio
Hotel Valencia San Antonio
Hotel Valencia Riverwalk San Antonio, Texas

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