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Mokara Hotel and Spa
Ranked #2 of 356 Hotels in San Antonio
Certificate of Excellence
Kilgore, Texas
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Loved it!”
Reviewed 27 February 2013

The Mokara Hotel and Spa exceeded my expectations- they had the best rooms and service we've ever had in any hotel- EVER!
We stayed in a balcony suite overlooking the river and it was fantastic!
I hope to return very soon!

  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Valerie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
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  • Cleanliness
Traveller tips help you choose the right room.   Room tips (253)
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English first
Liverpool, United Kingdom
Level 3 Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 25 February 2013

EVERY single thing was awesome about this hotel. The staffs were very Friendly. The quality of food was really awesome. Frankly speaking, this place was stupendous. Great sight viewing. I stayed there for 2 nights. The dinner and breakfast was very testy. I would like to whole heartedly recommend this hotel to all of you guys!!

Stayed September 2012, travelled solo
Helpful?
Thank Thomas_A484
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philadelphia
Level 4 Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 24 February 2013 via mobile

The good - the Mokara is situated on a quiet but well travelled part of the Riverwalk. The Riverview rooms anface its sister hotel La Mansion a historic and lovely building to look at. The Spa, which is shared by both La Mansion and Mokara guests is located on the 2nd floor of the Mokara. The front desk as well as all the Staff go out of their way to provide excellent customer service from learning guests names to providing a key to the spa to freshen up after check out.
The bad- you will pay for the luxury, river views and the included access to the spa sauna, steam and jacuzzis. Additionally, for the price little things like the key cards in the elevator and door not working consistently, robes without pockets for spa locker keys and not enough sockets in the bathroom made a perfect visit into just very nice. Also as a boutique hotel there are a limited number of rooms and there are no double Riverview rooms.
The rest- Crockett street passes in front of the Mokara which is convenient for car drop off but there is some car noise. The restaurants are tucked under the street which is what keeps noise down. Though you may hear the strains of the mariachi, though not intrusive. We stayed in room 372 and it was high enough to see the city skyline but close enough to enjoy people watching.

Stayed February 2013, travelled with family
Helpful?
3 Thank saraheichorn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 5 Contributor
72 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 22 February 2013

We stayed here for two nights over New Year's Eve. The hotel is beautiful and the the location is perfect. We had a balcony room (although our balcony chairs were lacking the cushions that all the others had) with a view down to the river which was special but I wouldn't pay for again. The bathroom is definitely the best feature of the room - huge, with a sunken jet tub, expansive shower and separate WC room (when we arrived there was a dirty bathmat on the floor but it was exchanged during the turndown service a few hours later without our drawing it to anyone's attention). The room itself was not particularly large. It was decorated very tastefully in neutral decor with impressively high ceilings.

The public spaces of the hotel are pretty but no one working in the hotel made any particular effort to be especially friendly or outgoing. The one exception was in the restaurant where the staff were extremely friendly and accommodating.

The breakfast included in our package was exceptional - just delicious, plentiful and made to order, whatever you wanted. Spectacular decor.

We looked at the rooftop pool and the spa (expensive) but didn't have the opportunity to use either.

I'm happy we stayed here for what it was but given the price and the lack of warmth and welcome (especially at the holidays) I wouldn't stay here again. However, if you're looking for somewhere exceptionally clean and reliable, this is a good place.

  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank JoyfulWandering
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richmond, Virginia
Level 4 Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 February 2013

The rooms were incredible, location was incredible, and the staff was great, too! I ate in the Ostra Restaurant and the food was wonderful!! I would highly recommend going to this property. Note, although it used to be an Omni property, they are no longer connected and you do not receive credits toward your free night stay.

Room Tip: I wasn't fortunate to get a river view, but have heard they are incredible. Although, the stand...
See more room tips
  • Stayed February 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mcj2003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edmonton, Canada
Level 4 Contributor
48 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed 19 February 2013

My husband and I recently returned from a lovely visit to the Mokara hotel in San Antonio. We highly recommend this little gem on the riverfront as the rooms are beautifully appointed (we had a riverfront room) with a large bathroom and a balcony to enjoy the riverfront view. The room was impeccably clean, the sheets and towels luxurious, and the service from all personel quite fine. Combine this with the innovative food in their restaurant, Ostra, and the hotel is a winner. We definitely plan to stay here whenever we have a chance to visit San Antonio again!

Room Tip: A riverfront room is great if you want to experience a lovely view and balcony.
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  • Stayed February 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Happy_Vacationers2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin
Level 3 Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 11 February 2013

My husband and I splurged and had 2 nights and stayed at the Mokara. We hadn't stayed there since it had been the "Watermark". There wasn't one detail compromised. The level of service we received was bar-none. Hilario did everything he could to make our stay exactly what we wanted. Can't wait to go back. Well worth the splurge! My spa facial was one of the best ever.

Room Tip: Request a room that faces the riverwalk.
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  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank shisk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mokara Hotel and Spa

Property: Mokara Hotel and Spa
Address: 212 W. Crockett, San Antonio, TX 78205
Phone Number:
Region: United States > Texas > San Antonio > East Side
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in San Antonio
#1 Spa Hotel in San Antonio
#2 Luxury Hotel in San Antonio
#3 Business Hotel in San Antonio
#5 Family Hotel in San Antonio
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — Mokara Hotel and Spa 4.5*
Number of rooms: 99
Official Description (provided by the hotel):
Welcome to Mokara Hotel & Spa, a relaxing retreat on San Antonio’s world-famous River Walk. Just steps from all the action yet worlds away, this inviting oasis has all the best creature comforts easily at hand, including luxurious accommodations, first-class amenities, fine dining and a full-service spa. Plus, our attentive staff is always available to make your stay in San Antonio a truly memorable one. ... more   less 
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Also Known As:
Mokara Hotel San Antonio
Watermark Hotel San Antonio
Mokara Hotel And Spa San Antonio, Texas

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