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“Exceptional”

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Mokara Hotel and Spa
Ranked #2 of 358 Hotels in San Antonio
Certificate of Excellence
Reviewed 26 December 2013

I’m not sure why we decided to spend Christmas week at the River Walk in San Antonio this year. Thought it would be something different. We chose the Mokara after reading the reviews here. We were not disappointed. Mokara is a very nice hotel with an incredibly courteous and helpful staff. The room was clean and well appointed, wifi worked well, bathroom spacious with Jacuzzi tub and good strong shower.
We were pleasantly surprised at how good the room service breakfast is. Not cheap, but really good. We ended up having breakfast in the room every morning.
The River Walk was very busy for obvious reasons but noise in the room was nonexistent (4th floor, facing the riverwalk).
The Mokara is a dog friendly hotel and our dog, Bart, enjoyed his trip as well. Early morning walks above/outside the River Walk can be “interesting”.

Room Tip: Get a river view room.
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  • Stayed: December 2013, travelled as a couple
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Thank Ricky G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,121 - 1,127 of 1,598 reviews

Reviewed 26 December 2013

The Mokara was excellent and luxurious. The Staff was welcoming and caring. We experienced breakfast, brunch and dinner at Ostra, the hotel restaurant, which was not only aesthetically incredible but a true scrumptious adventure for both my husband and I. We would highly recommend escaping from your every day reality to experience every aspect of the Mokara. this hotel

  • Stayed: December 2013, travelled as a couple
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Review collected in partnership with Omni Hotels & Resorts
Thank Laura H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 December 2013

This is a lovely hotel that is beautifully run. The staff are incredibly helpful, the amenities wonderful, the spa relaxing, the rooms lovely. Everything was in perfect condition. The excellent location is in the absolute heart of everything in San Antonio. We wished we could have stayed a week!

I only have one complaint, however, and it is one that I sincerely hope that the management addresses, because it is a very serious one, and one that is easily rectified. Texas is in the midst of an epic drought that shows no signs of abating. However, the hotel policy is to change and wash all the sheets on the beds every day. The most significant issue I found with this is that they also do not present the very common cards found in most hotels these days that make guests aware of this policy and allow them to opt out if they wish. We only discovered the linen change when coming back to the room as the cleaning staff were leaving and it wouldn't have occurred to us otherwise.

This is just a huge waste of water and energy that makes no sense even in the nicest of hotels, as I'm certain most guests do not feel the need for fresh sheets every day. I hope the management will recognize that this antiquated policy is neither good business nor good stewardship of resources and make the option available to all guests to opt out with a simple note left in the room. In all other respects they have a simply impeccable hotel and staff.

Room Tip: Upper floors have views - the lower floors might face a wall.
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  • Stayed: December 2013, travelled with family
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3  Thank lotuslover08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 December 2013

We spent four days. The staff was always friendly and helpful. Our room had a balcony looking down on the River Walk. The view was fantastic. It was an easy walk to the Alamo, and the other attractions. You could board one of the river boats just a few steps from the exit on the River Walk. Christmas in San Antonio is a "must see". The River Walk was decorated for Christmas, and everyone was wonderful.

Room Tip: Must have is the balcony!!!!!
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  • Stayed: December 2013, travelled as a couple
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2  Thank ebparks_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 December 2013

My wife and I came here from Taiwan for our honeymoon. This is our first time in the hotel. We were pleased with the quality of service and room and even more impressed with the service we received. Patrica, our concierge even gave us champagne and chocolates to celebrate our honeymoon. We loved our stay and definitely will be back.

  • Stayed: December 2013, travelled as a couple
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Review collected in partnership with Omni Hotels & Resorts
1  Thank Kai C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 December 2013

Excellent hotel for business or pleasure. Wonderful friendly staff, incredible room (clean and spacious), quite, and elegant surroundings. Very secure and private. This hotel is walking distance to all of the main attractions. I'll only stay here when I'm in San Antonio!

  • Stayed: December 2013, travelled on business
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Review collected in partnership with Omni Hotels & Resorts
1  Thank Farideh B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 December 2013

The Mokara Hotel and Spa is located directly on the riverwalk right where you would want to stay if you would like to stroll to the usual sites rather than drive. The Staff makes you feel welcome from the time that you pull up to the door all the way through to checkout. Anyone I ever approached with a question or request for a recommendation was very friendly and happy to help. The hotel itself was beautiful and the rooms are very clean. There is an abundance of Spa, pool and workout facilities that are top notch. The Mokara definitely earns its high rating and will make your stay in San Antonio a memorable one. I would definitely recommend the Mokara to anyone contemplating a visit to San Antonio.

  • Stayed: December 2013, travelled as a couple
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Review collected in partnership with Omni Hotels & Resorts
Thank AlCapone505
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mokara Hotel and Spa

Address: 212 W. Crockett, San Antonio, TX 78205
Phone Number:
Region: United States > Texas > San Antonio > East Side
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in San Antonio
#1 Spa Hotel in San Antonio
#2 Luxury Hotel in San Antonio
#3 Business Hotel in San Antonio
Price Range: £197 - £390 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Mokara Hotel and Spa 4.5*
Number of rooms: 99
Official Description (provided by the hotel):
Welcome to Mokara Hotel & Spa, a relaxing retreat on San Antonio’s world-famous River Walk. Just steps from all the action yet worlds away, this inviting oasis has all the best creature comforts easily at hand, including luxurious accommodations, first-class amenities, fine dining and a full-service spa. Plus, our attentive staff is always available to make your stay in San Antonio a truly memorable one. ... more   less 
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Also Known As:
Mokara Hotel San Antonio
Watermark Hotel San Antonio
Mokara Hotel And Spa San Antonio, Texas

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