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“Favourite hotel in the USA!”

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Mokara Hotel and Spa
Ranked #2 of 354 Hotels in San Antonio
Certificate of Excellence
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Favourite hotel in the USA!”
5 of 5 bubbles Reviewed 27 March 2014 via mobile

I had a fantastic time at the Mokara! The room, room service, spa, coconut water and staff were absolutely fantastic. They anticipate your every need. Such an oasis and sanctuary of calm! I love this hotel and San Antonio!

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hoteljunkey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,370 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (244)
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English first
Houston, TX
Level Contributor
97 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed 25 March 2014

We loved our stay. Located on quiet street in heart of Riverwalk. Convenient to a stop for Riverwalk boat tour. Concierge service was excellent. Rooms luxurious. Fitness center one of best I've used. Rooftop pool also nice. Parking expensive. Only complaint, room so large made difficult to watch TV.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank txhawki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, United States
1 review
5 of 5 bubbles Reviewed 24 March 2014

From the Valet, Front Desk, Bell Hop, all the way to the Spa staff...everyone was was amazing! We were celebrating a special Anniversary and everyone went above and beyond to make our stay wonderful! Thank you all so much!

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank HonestOpinionAlways
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
4 of 5 bubbles Reviewed 22 March 2014

The Service was wonderful. Perfect location on the river and close to most attractions. Graciously kept our bicycles stored for us so we could ride the Mission Trail (worth while) or take a ride to La Vilita and the Tower of Americas. Roof top hot tub and heated pool were a perfect way to end the afternoon with sunset before dinner. Ostra Restaurant has delicious food. I would strongly recommend the scallops. Only complaint: Unless you have a river view, the side view is of a brick wall. We kept the curtains closed.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank lisahC6070JT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carlsbad, California
Level Contributor
399 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
5 of 5 bubbles Reviewed 21 March 2014

We were here the first week of March, 2014 --it was freezing cold and they did not have our room ready (I asked for something special). They sent us to the bar where we had to wait for about half an hour. It did not start off well, but the room was lovely and it was a great place to get in out of the cold.
I imagine that this hotel would b absolutely awesome in spring and fall, as it is right on the Riverwalk. As it was, we were able to see the Riverwalk and the Alamo in just a few hours because of the situation of the hotel. I would go back!

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank floribel1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Florida
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 19 March 2014

We recently spent 4 nights at the Mokara hotel , celebrating my husband's 60th birthday and everything exceeded our expectations. This is truly a FIRST CLASS hotel , and one of the finest hotels we have ever stayed in .
The hotel places a huge emphasis on customer service , and every one of the staff we encounted were extremely helpful , friendly and went out of their way to make our stay so memorable. From our first introduction at the front desk with Alfonso, we knew we were in for a wonderful vacation. When we asked for foam pillows instead of feather ,they offered to change the whole bedding for us to make it more allergy free. We were sent champagne and desserts to our room on 2 separate nights. The staff in the Ostra dining room were super friendly , and Richard and Joe went out of their way every morning to welcome us back and to make sure we received everything we needed . The buffet breakfast was fresh and plentiful. We did not eat dinner in the hotel , so cannot comment on that . The Spa was superb , and we had several treatments , all of which were outstanding . There was a fire alarm during one of our Spa treatments requiring everyone to evacuate for about 15 minutes , and without asking, the spa refunded our money for those treatments. This was typical of the hotels excellent customer service . There was not one employee we met who did not go out of their way to make our stay so enjoyable .
The location is excellent- right on the Riverwalk. The balcony rooms are large and luxurious. Beds are very comfortable.
Overall , this is the BEST hotel we have ever stayed in , and if we visit San Antonio again , we will definitely stay here again. We HIGHLY recommend this wonderful hotel.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ran4444
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Antonio, United States
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 19 March 2014

I made a reservation for the honeymoon suite based on the pictures I saw on the website. The room was outrageously overpriced and looked nothing like the pictures. I was too tired to argue with them about it and now I am SICK that I paid almost $750 for one night in a hotel room the likes of which I could have found anywhere for $150. HUGE DISAPPOINTMENT.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
6 Thank Jill M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mokara Hotel and Spa

Property: Mokara Hotel and Spa
Address: 212 W. Crockett, San Antonio, TX 78205
Phone Number:
Region: United States > Texas > San Antonio > East Side
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in San Antonio
#1 Spa Hotel in San Antonio
#2 Luxury Hotel in San Antonio
#3 Business Hotel in San Antonio
#5 Family Hotel in San Antonio
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — Mokara Hotel and Spa 4.5*
Number of rooms: 99
Official Description (provided by the hotel):
Welcome to Mokara Hotel & Spa, a relaxing retreat on San Antonio’s world-famous River Walk. Just steps from all the action yet worlds away, this inviting oasis has all the best creature comforts easily at hand, including luxurious accommodations, first-class amenities, fine dining and a full-service spa. Plus, our attentive staff is always available to make your stay in San Antonio a truly memorable one. ... more   less 
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Also Known As:
Mokara Hotel San Antonio
Watermark Hotel San Antonio
Mokara Hotel And Spa San Antonio, Texas

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