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Super 8 San Antonio/Riverwalk Area
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Reviews (387)
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All reviewsfront deskclose to downtownriverwalk arearoom was cleanwaffleswill stay there againcoffee potlocation was perfectenjoyed our staythe river walkwhataburgermotelbiancamicrowavecerealalamosheets
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305 - 310 of 387 reviews
Reviewed 5 September 2013

Well-maintained building and grounds. Front desk agent was warm, friendly and enjoys his work.
Room large and clean, nice décor. Refig, microwave nice to have.
They really could charge more.....

I'll be back.

  • Stayed: September 2013, travelled solo
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Thank beenexploring
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Super8-15027, Guest Relations Manager at Super 8 San Antonio/Riverwalk Area, responded to this reviewResponded 25 October 2013

Really appreciate the feedback!!!! Hope to see you all again soon. We do our best to make your stay stay as comfortable as possible when away from home.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 September 2013

  • Stayed: August 2013, travelled solo
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Review collected in partnership with Super 8
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Super8-15027, Guest Relations Manager at Super 8 San Antonio/Riverwalk Area, responded to this reviewResponded 25 October 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 2 September 2013

We stayed 4 nights at this hotel while in San Antonio. The beds were comfortable, the room was clean and the hotel staff was very friendly and accommodating. On the day we checked out, we had a special request of the hotel regarding our luggage, and they were very kind and accommodated us. They went above and beyond. If we are ever back in San Antonio, we would have no problem staying at this hotel again.

  • Stayed: August 2013, travelled with family
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Thank Karen W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Super8-15027, Guest Relations Manager at Super 8 San Antonio/Riverwalk Area, responded to this reviewResponded 25 October 2013

Thank you so much for taking time out of your day for giving our hotel feedback. We, truly, read everything to try and make our hotel as best as we can. We look to see you, maybe, on your next trip to San Antonio.

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Reviewed 22 August 2013

  • Stayed: August 2013, travelled as a couple
    • Value
    • Location
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Review collected in partnership with Super 8
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Super8-15027, Guest Relations Manager at Super 8 San Antonio/Riverwalk Area, responded to this reviewResponded 25 October 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 4 August 2013

Location is convenient to freeway but nothing else. No place within walking distance (except Whataburger which I would never eat at even if I was starving to death).

Exterior looks fine and room was large and nicely decorated with a wall size black and white photo of The Alamo. Bed was quite comfortable.

However, there were several maintenance issues with my room - far too many to be acceptable. Outlet in sink area had wall around it completely smashed and outlet did not work. To make hot water in coffee maker I had to plug it in next to the bed. Ceiling in bedroom had bare wires where a light fixture presumably once was. Chair had a terrible stain on it. Flip lock inside door had the receiving part completely ripped off, making lock useless. Bathtub was missing the stopper so there was no way to take a bath. Shower handle label showed that it went from cold to hot, but in reality it went from burning scalding hot to regular hot - no cool setting whatsoever.

I realize Super 8 is a budget chain and I have stayed at several of them with no problems. But the number of problems with this room is beyond unacceptable. At the start of my trip (and on a previous trip) I stayed at a Motel 6 that was much better kept, cheaper, and better location within walking distance of Riverwalk. I would never stay at this Super 8 again.

Room Tip: If my room is typical, avoid this place altogether.
  • Stayed: July 2013, travelled solo
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Thank cheetahguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Super8-15027, Guest Relations Manager at Super 8 San Antonio/Riverwalk Area, responded to this reviewResponded 25 October 2013

We apologize for the inconvenience and really appreciate the feedback. We use feedback to make sure we are doing our best to accommodate guests. This is something that is not a norm for our hotel, and we will do our best to correct this situation.

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