We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Overpriced, with small portion sizes. Some items were tasty, while others were not.”
2 of 5 bubbles Review of Paloma Riverwalk

Paloma Riverwalk
Ranked #2,736 of 4,597 Restaurants in San Antonio
Price range: US$0 - US$30
Cuisines: Mexican, Southwestern
More restaurant details
Restaurant details
Good for: View, Kids, Child-friendly
Dining options: Lunch, Dinner, Full Bar, Outdoor Seating, Reservations, Seating, Serves Alcohol, Waitstaff
Neighbourhood: Downtown
Level Contributor
18 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
“Overpriced, with small portion sizes. Some items were tasty, while others were not.”
2 of 5 bubbles Reviewed 29 May 2014

My family and I usually come to San Antonio once or twice a year. When we do so, we usually dine at Casa Rio or The Original Mexican Restaurant. Last week, we were able to stay a little longer than usual. After visiting our usual restaurants above, we decided to try something new and eat at Paloma.

We ordered the $8.95 queso. Even on the riverwalk, when paying $8.95 for queso, you would expect at least a small bowl, as opposed to a cup. However, we were given a cup of queso instead of a bowl. As someone who was a restaurant server in college, I almost never complain at a restaurant. However, I made an exception due to the price and size of the queso. When I asked the server if we were given the right queso, he told me that it was that size due to the location of the restaurant. I told him that we had eaten at other mexican restaurants in the same location (the two cited above) and their queso does come in a bowl, and yet is still a couple dollars cheaper. He then told me it was because their queso is authentic, while the other restaurants pour theirs from a can. While the queso was good, we did not think it tasted any better than the queso at the other two restaurants we had just eaten at. In fact, we liked the queso at Casa Rio better. I have attached a picture (below) of the queso.

On a side note, the server was very nice and friendly, as was the restaurant hostess.

Three of us ordered the lunch chicken fajitas. They were actually pretty good. I prefer my fajitas to come sizzling on a cast iron skillet, but the flavor was fine. In addition, I know that a number of mexican restaurants serve chicken fajitas on the plate for lunch. This was not a big issue.

My wife ordered cheese enchiladas. They were not very good. In fact, my wife literally had to unroll the entire tortilla/enchilada to see if there was anything inside of it. There was so little cheese inside, that even after completely unrolling it, she could barely see any at all. Despite cheese being poured over the top, we did not think they were very good.

I sent an email to management, however, they have yet to respond. If/when they do respond, I plan to update my review accordingly, if I have anything positive to report regarding future changes, etc.

Aside from the above, the chips and salsa were very good. In addition, the chicken fajitas were pretty good. Personally, I would recommend one of the other mexican restaurants along the riverwalk (Casa Rio or The Original Mexican Restaurant). However, if you don't mind paying higher prices, getting smaller portions, and if you avoid the cheese enchiladas, you will probably have a good experience.

  • Visited May 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Travelingfrequent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

233 reviews from our community

Visitor rating
    30
    41
    42
    41
    79
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
San Antonio, Texas
Level Contributor
16 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
“A great place if food poisoning is what you are after”
1 of 5 bubbles Reviewed 26 May 2014

It looked inviting. A nice table near the river. A great view. The smell of warm tortillas. The first clue should have been the long walk to the restroom upstairs inside. It was dark, dirty, and smelled not of tasty food, but of unkempt restaurant, Do not get me wrong, I have eaten in dives around the world and tens of food carts in Mexico, but this was no culinary adventure. It was an intestinal nightmare that cleansed my bowels for at least 24 hours.

Visited April 2014
Helpful?
Thank Steve Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
27 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
“Worst restaurant on the water”
1 of 5 bubbles Reviewed 19 May 2014 via mobile

Was in town for business so had to check out the historic Riverwalk. So many restaurants to choose from. Chose Paloma Riverwalk because it looked a little classier than the others. Ordered a glass of wine. The glass they serve is barely more than 5 sips at $11.50 per glass. I should have left then. My dinner came and I can't begin to describe the mess on my plate. I scraped all the stuff off the top and took a piece of chicken. It was so salty. I had a total of 3 pieces and couldn't have another. I had a bite of rice....again so salty. This is obviously the kind of restaurant that thinks salt=flavor. I told the waiter it was horrible. He said sorry, do you want your bill now? I paid my bill and couldn't get out of there fast enough. Go anywhere else but Paloma Riverwalk.

Visited May 2014
Helpful?
Thank Nancy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brevard, North Carolina
Level Contributor
313 reviews
200 restaurant reviews
common_n_restaurant_reviews_1bd8 46 helpful votes
“Keep walking we agree”
1 of 5 bubbles Reviewed 8 May 2014

Stoped in for lunch on the advice of hotel. They must get a kick back. Was not crowded but the service was terrible. Felt like we were bothering our server everytime we had to flag her down for what we wanted. Food came it was nasty and we just paid our bill and left. They could care less. I doubt you will find any locals eating at this place. Keep on walking not worth the stop. I can't belive the remain open.

  • Visited May 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank BOBandBECKY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St. Augustine FL
Level Contributor
637 reviews
407 restaurant reviews
common_n_restaurant_reviews_1bd8 201 helpful votes
“Not sure about the bad reviews, we had a great dinner”
4 of 5 bubbles Reviewed 7 May 2014

Stopped in last week with a friend for dinner and we were both happy with our meals. I thought the salsa was really good, the chips fresh and my margarita hit the spot.

For dinner I had the Carne Asada and Rog had the Salmon Rustica, both were excellent.

See photos!

  • Visited May 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank gregbooras
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Paloma Riverwalk also viewed

 

Been to Paloma Riverwalk? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing