We visited this place based on the recommendation of a handful of different people. First off the wait time was not too bad to get a table. However once you were seated your experience is nothing but downhill.
Service was horrible: Waiter did not come to the table for 15 minutes. Another 10 minutes to bring the drinks. We had to ask for chips, which took another 5 minutes to bring. Asked for salt was never brought, I had to get up myself and find it. Food was not brought to the table at the same time. My meal came first, then my wife, and 20 minutes later my kid’s food. My wife’s meal was incorrect, my meal was missing items, and when my kids food came out it was not cooked properly, and was missing items.
At this point we complained and were told a manager would be with us. 10 minutes go by and we wait. Finally the manager lets us know that she is very sorry and that our waiter is usually on his “A” game but not today and that our meal cost has been taken care of. In my opinion the waiter was high as a kite. I could not understand him in either Spanish or English. He slurred his words, and that was only after he was able to find them.
Maybe we will give this place another try since we had heard such great things in the past. But considering all the other great places to eat, maybe not.
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