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Motel 6 San Antonio - Splashtown
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Reviews (10)
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Reviewed 27 November 2011

I arrived at the hotel and was treated very rudely by the desk attendant. When I finally got up to my room, and the floor was dirty, there were dead cockroaches all over the bathroom and by the sink. The tv needed to be plugged in to turn on and unplugged to be shut off. The refrigerator also had a dead cockroach inside. When I tried to see if I could just get my money back and leave, I couldn't reach the front desk. When I went to the desk, no one was there. I ended up staying. The next morning I was bringing my bags to the car, and when I went back to grab my last bag, and the cleaning lady was inside. I told her about the bugs, only to realize she didn't speak any English. After leaving I realized I hadn't grabbed my 200 dollar sunglasses off the desk. When I called, they said they hadn't been found, and they would check the room and call back. 3 hours later, no call. I went back. Sunglasses were long gone and bugs STILL in the exact same spots after the room was cleaned! I will never stay at a deluxe Inn again. Worst hotel I have EVER stayed at.

  • Stayed: November 2011
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1  Thank Kendrabradley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 February 2011

We checked into the room and the floor had not been vacuumed. Holes were in the sheets (several holes) My husband who is diabetic went to the front desk at 3:30 am to see about using a vending machine for a snack for low blood sugar. The attendant was very rude and brushed him off. The cable plug to the tv was wrapped in foil to make the channels clear and this fell off and the tv was static. The night stand was about to fall over as it was broken. The rooms were not clean at all. Had we not already reserved the room for 3 nights, we would have checked out, but we didn't want to lose the money. This was the first hotel that I have ever seen thah had a governor on the hot water. The water was not hot at all. Will never go back to the Delux Inn. (or as the sign said" Lux Inn, cause the lights were not all working on the sign......

  • Stayed: February 2011, travelled with family
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Thank nah39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 June 2006

Booked a room on Expedia for $92. Photos looked OK. As we pulled in, we found the hotel on the frontage road in a seedy industrial area. Walls around and near the hotel were covered with gang graffiti. Large fence all the way around the property in the middle of a field of weeds. The sign outside was "Delux Inn - from $24" (no "e" at the end) The hotel advertised "free continental breakfast" When we entered the shabby lobby, we saw that the building did not actually have breakfast area. There was a filthy waffle iron, two threadbare armchairs and one little cheap table under the TV set. The proprietor/clerk appeared, nice tattoos poking out from under his ragged, black T-shirt. He did have extensive video camera surveillance of the property - apparently a necessity. A toddler was pushing around a plastic tricycle under foot. Check-in took a long time as he insisted on writing down drivers' license info from both my wife and I. We had booked two nights; my wife asked "can we cancel?" After we saw the dank room, we called Expedia, cancelled, took the one-night charge hit and went somewhere else. Far and away the worst, most frightening property we have encountered in 20 years of travel. We are appalled that Expedia even listed listed it.

  • Stayed: June 2006
    • Value
    • Rooms
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4  Thank DJH-in-Austin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 May 2017 via mobile
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Stayed: December 2016, travelled solo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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