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“Good Hotel, Kill the TV”
Review of Crockett Hotel

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Crockett Hotel
Ranked #23 of 356 Hotels in San Antonio
Certificate of Excellence
Arlington
Level 6 Contributor
133 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
“Good Hotel, Kill the TV”
Reviewed 27 October 2011

The Crockett is a fine, historic hotel. It really is, as advertised, right across the street from the Alamo, and a sort walk to the River Walk. The staff are pleasant and responsive, the rooms are fine, and the price is good. There are, however, two major problems with the breakfast: the food and the television. There must be people who enjoy breakfast with TV commercials blaring at 90 decibels, but we prefer a quiet cup of coffee. (Note to management: At least keep the volume at a reasonable level.) The powdered eggs and grocery store bagels could also use an upgrade.

  • Stayed October 2011, travelled as a couple
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Helpful?
Thank Virginiatravelerstwo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrockettGM, General Manager at Crockett Hotel, responded to this review, 18 November 2011
Thank you for taking the time to review your recent stay at the Crockett Hotel We appreciate the feedback very much and share it with our staff so that we can constantly work to improve the experiences that our guests have while stay at our hotel.

We apologize for the extra loud television in the breakfast area. We allow the guests to select what to watch and it appears that someone also adjusted the volume to an uncomfortable level. We will monitor the television settings with our breakfast servers and maintain them are a more appropriate level for those guests interested in television during breakfast.

With regards to our complimentary breakfast options, we are working to broaden and diversify our menu. We do not use powdered eggs for our scrambled eggs. We also have added a rotation of diced ham with the eggs, sausage with the eggs and link sausage from time to time. We are also working with our suppliers to vary our variety of bagels and spreads available. We are eager to provide popular items for our guests, while still maintaining our ability to provide the breakfast for free to all of our guests.

Again, thank you for your feedback. We look forward to your future visits to San Antonio.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Vejle, Denmark
Level 5 Contributor
52 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 25 October 2011

I stayed at the hotel for a few days and it's a really nice hotel.
Nice location - nice staff and clean rooms.

Easy to park your car on the big parking lot - I can only recommend it.

  • Stayed June 2011, travelled solo
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Helpful?
Thank KennethDK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin, Texas
1 review
Reviewed 17 October 2011

The Crockett Staff was welcoming, friendly, and mad each and every member of our reunion feel comfortable and welcome. The closeness of the hotel to sights, restraunts, and entertaiment was wonderful. Room rates were very acceptable. The Hotel hosted our 20th reunion for a crew and families from the USS Centaurus a WW II Coast Gaurd AKA. Everyone complimented us on our choice of the Crockett. Thanks to the entire staff of the Crockett for making our visit to San Antonio special.

Room Tip: All rooms were good, but the view of the Alamo and downtown was exceptional.
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  • Stayed October 2011, travelled with friends
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Helpful?
Thank David K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madison, Wisconsin
Level 3 Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 9 October 2011

Location, ambience, character, WiFi, breakfast, did I mention location?
We met friends from Houston and stayed here the w/e of 9/24-9/25/2011. Both my wife and I and our friends would not hesitate to stay here again or to recommend it. We had a room on the 6th floor facing the lobby and they were in a 7th floor suite. You are literally across the street from the Alamo and only a block from the Riverwalk in a historical district in the heart of the city. Parking at $20 per day is a good deal. Free breakfast and internet were very nice. The hotel was clean, nice decor, friendly staff, and there is so much to experience within walking distance that we enjoyed it very much.

Room Tip: Ask for Alamo view
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  • Stayed September 2011, travelled with friends
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Thank bgc54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Texas, United States
2 reviews
Reviewed 8 October 2011

Romantic getaway for my wife couldn't have been more lovely! Like much of San Antonio, the hotel exhibits a loving commitment to preserving it's original design elements from a romantic & sophistocated era that celebrated such aesthetics. As a former student of interior architecture and historic preservation, my wife couldn't have been more at home. Having relocated from downtown Chicago to suburban Dallas 3 years ago, we've greatly missed the pleaseures of a walking city. Turns out, there are so many options for dining, shopping, and entertainment walking distance from the hotel that there's no reason to pull the car out. The Crockett is across the street from both the Alamo and the non-stop action of San Antonio's Riverwalk. In fact, the hotel is accessible to both a beautiful street level path to the Riverwalk as well as a shopping center route across the street in case of incliment weather. Having heard that San Antonio pulls out all the stops to decorate for the holidays, we're definitely looking forward to our next stay at the Crockett in December.

  • Stayed September 2011, travelled as a couple
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Helpful?
Thank Justin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Antonio, Texas
Level 3 Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 7 October 2011

The rooms have paper thin walls you hear the hall noise and the street noise at the same time. The pillows are at least 10 years old and are the worst quality I've ever seen. I asked the front desk for different pillows - The first time they said they didn't have any and the second time someone brought me up one that had half the stuffing out.

If you wanted to come to San Antonio and this was the only place left, I'd just stay home and skip the trip entirely. I can see a Marriot out my window if you really wanted this downtown location. If you're used to staying at Motel 6, I guess you'll only be moderately dissapointed, but this is a far cry from a satisfactory business hotel and I would NEVER recommed it to any freind or family.

Room Tip: Don't stay here at all.
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  • Stayed October 2011, travelled on business
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Helpful?
Thank Jason K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
McAllen Texas
1 review
Reviewed 4 October 2011

For this year's company retreat, we choose San Antonio (last year we went to Wimberly Tx). After calling several hotels in San Antonio to get a group rate (we needed 10 rooms), The Crockett Hotel offered us the best rate. The sales manager Shirley was awesome in coordinating our stay...rooms were clean, valet attendants were friendly, complimentary breakfast food was good. And of course we all loved the accessibility to the Riverwalk.
We would definitely stay there again!!

Room Tip: VIP room is roomy
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  • Stayed October 2011, travelled on business
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Helpful?
Thank Nelda H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Crockett Hotel

Property: Crockett Hotel
Address: 320 Bonham, San Antonio, TX 78205-2083
Phone Number:
Region: United States > Texas > San Antonio
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#23 Best Value Hotel in San Antonio
#25 Romantic Hotel in San Antonio
#42 Family Hotel in San Antonio
#57 Business Hotel in San Antonio
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Crockett Hotel 3*
Number of rooms: 138
Official Description (provided by the hotel):
A recommended hotel in San Antonio for families. ... more   less 
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Also Known As:
Crockett Hotel San Antonio, Texas
Crockett San Antonio

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