First of all, I am easy to please and usually can stay in any hotel/motel and not complain. However, when booking and paying for the hotel online, NO WHERE did it say parking was $20 PER CAR whether you valet or self park. We drove from Dallas and bought another car in San Antonio and decided to stay the night to rest before driving back. So there was another $40 expense we had no idea about. When I asked the manager how they could be so misleading when I am booking online and unaware of mandatory parking fees, he rudely interrupted me many times and was the WORST manager I have ever spoken to. The customer service of this hotel is worse than any ghetto motel I've stayed at before. However, the location is absolutely perfect and could walk anywhere from the hotel and the rooms were almost spotless, however only slightly small (but quite cozy). If you're aware of the parking fees ahead of time, and hopefully don't have to deal with the jerk manager at the front, this hotel is cute and has some nice history to it. I might stay again if they fire the manager I dealt with.
- Official Description (provided by the hotel):
- A recommended hotel in San Antonio for families. ... more less
- Reservation Options:
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- Also Known As:
- Crockett Hotel San Antonio, Texas
- Crockett San Antonio