We stayed at the Hotel Contessa for a 2nd time (for our anniversary) because we had such a great experience the 1st time. However, the 2nd visit was not as expected. Check-in was disorganized. Front desk folks didn't seem as personable/welcoming as the first time. The room was okay - bathroom was clean but not spotless. The headboard looked tattered. One of the water bottles was not sealed. It is a beautiful hotel in a great location but the service lost a few points this time around. Had great expectations but didn't deliver this time.
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- Also Known As:
- Contessa Hotel San Antonio
- Contessa San Antonio
- Hotel Contessa San Antonio, Texas