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“This is an exceptional hotel!”
Review of Hotel Contessa

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Hotel Contessa
Ranked #10 of 355 Hotels in San Antonio
Certificate of Excellence
GreenLeadersBronze level
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“This is an exceptional hotel!”
Reviewed 16 July 2014

Hotel Contessa is one of the best serviced, well maintained hotels I ever stayed at, not to mention the phenomenal staff. It's truly an amazing place to stay. I would recommend any family or business man to stay at this hotel.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank JaredDavis9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,128 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (873)
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English first
Roseville, California
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 16 July 2014

My wife and I were treated like Royalty. We were to stay only 1 night, but the service was so excellent, we stayed another. One example was the staff directed us to wonderful restaurants.
Robert in the bar, spent time with us, we chatted about wine. The Conseair made our reservations, and Eddie G, took care of all our room needs.
The room was very clean. and we had an awesome view. The pool, on top of the Hotel, was wonderful.
if you have an opportunity to visit the Hotel, it will be worth it.

  • Stayed June 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
3 Thank Wendy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Contessa, General Manager at Hotel Contessa, responded to this review, 17 July 2014
Dear WendyW,

Your fabulous review makes us feel like royalty too! If only every one-nighter were to feel the same as you and stay for two-nights...wouldn't that be great!

Thank you for taking time to mention Robert in Las Ramblas and Eddie G. at the front. They are both great assets to our team who take great pride in extending friendly and sincere hospitality to our guests. We are also proud of our concierge team, who take great care to assist our guests with all of their wishes and needs.

We sincerely appreciate your recommendation to the others on TripAdvisor and hope that you'll return for another royal visit soon!

Kind regards,
Les Utley
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 July 2014 via mobile

This is definitely a 5 star hotel. The hospitality of the the hotel staff was fantastic and the location of the hotel is perfect close to restaurants and all of the things you want to see in San Antonio. Rooms are clean and very spacious. We are a family of six and we all fit comfortably in one room. The staff is exceptionally friendly and courteous. Just loved this hotel will definitely stay here again on my next visit to San

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Josue V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NYC
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 July 2014

Just stayed here for a conference. Rooms are large, very clean and well maintained. The room I had was really a suite, a large living area with a tv and done the hall a separate bedroom with 2 double beds. Rooms are quite and the beds are really comfortable. Staff is really friendly and helpful, especially Eddie in the lobby. There are always staff people around to answer questions. Would highly recommend.

  • Stayed July 2014, travelled on business
    • Value
    • Sleep Quality
    • Service
Helpful?
2 Thank Susan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charleston, South Carolina
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 15 July 2014 via mobile

I can't say enough about how very special this hotel was for my daughter and I. It made us feel so wonderful staying there. It is elegant, yet comfy, and has the MOST dedicated staff of any hotel I've ever stayed in (and I've been in quite a few!)
I highly recommend this hotel to anyone wanting great quality and service in a beautiful surrounding atmosphere! I WILL definitely stay here again. Every employee we encountered from the bellmen to the pool bartender/servers, to the front desk and housekeepers were very friendly and helpful. All positive attitudes in this hotel!!
Thanks Hotel Contessa, for making my daughter and I feel SO special!

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank 007Renee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Contessa, General Manager at Hotel Contessa, responded to this review, 17 July 2014
Dear 007renee,

We are so happy to hear how very special this hotel was for you and your daughter. It makes us feel incredibly happy to hear such praise. And...yes, I agree with you wholeheartedly in recognizing that we do have the a very highly dedicated staff! We thank you for your high recommendation of our hotel to the TripAdvisor community. Your recognition of the employees that you encountered from the bellmen to the pool bartender/servers, to the front desk and housekeepers is appreciated by all and rewarding to each of them. Thank you for your very kind compliments and we hope to see you back again sometime in the not too distant future!

Cordially,
Les Utley
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
The Woodlands, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 July 2014

Each and every member of the Hotel Contessa team went above & beyond during our stay. We had quite the circus with 8 adults & 5 children. Our rooms connected, were located on the same floor, & conveniently tucked away in a quiet corner. In addition, we needed ADA accommodations, which the reservations team handled with no hesitation. From valet to the hostess’ & servers at Las Ramblas; everyone was exceptionally attentive to each & every need. The Contessa Team went out of their way to shower my family with kindness. I commend the Hotel Contessa team for the flawless weekend they provided to my family.

Room Tip: All rooms are suites. Lower floors have beautiful Riverwalk views and their higher floors have great...
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  • Stayed July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank AloraDLewis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sugar Land, Texas
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 July 2014

Original reservation was for two nights, however we arrived a day early. The staff was extremely helpful to get us in a room and ensure we were able to stay in the same room for our normal reservation. We were extremely grateful since it was a busy weekend. Entire staff was throughout stay were very friendly and helpful. This was our second time staying at this hotel because of its location. Love the area of the river that it is located on.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
1 Thank Traci G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Contessa

Property: Hotel Contessa
Address: 306 W Market St, San Antonio, TX 78205-2953
Phone Number:
Region: United States > Texas > San Antonio
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in San Antonio
#4 Green Hotel in San Antonio
#4 Romantic Hotel in San Antonio
#5 Spa Hotel in San Antonio
#6 Luxury Hotel in San Antonio
#13 Family Hotel in San Antonio
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Contessa 4*
Number of rooms: 265
Reservation Options:
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Also Known As:
Contessa Hotel San Antonio
Contessa San Antonio
Hotel Contessa San Antonio, Texas

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