We spent two nights at the Contessa. The staff is very courteous. And ineffective. I had a mechanical problem in my room. It took numerous calls and front desk visits to finally get it fixed. Each time I was pleasantly told by the front desk that "Engineering will be up to the room in 15 minutes." Well, that always promised 15 minute wait actually turned out to be more than a day and half later.
We left for the day and come back to our room at 5 pm to get ready for a night out. The room still wasn't made up. A call to the ever-pleasant front desk produced no results in terms of getting maid service. So, I went out and personally tracked down a housekeeping supervisor, who then found our floor's maid, who then finally made up the room (sort of), while we waited to shower.
Valet parking service is quite expensive and does not guaranty that you get your vehicle in a hurry. (Calling ahead helps some in this regard.) But, the parkers are very polite.
- Reservation Options:
- TripAdvisor is proud to partner with Ebookers, Expedia, Hotels.com, Travel Republic (UK), TripOnline SA, Traveltool, S.L.U., Evoline ltd, Cancelon and HotelQuickly so you can book your Hotel Contessa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Contessa Hotel San Antonio
- Contessa San Antonio
- Hotel Contessa San Antonio, Texas