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“Great location, not well maintained.”

Budget Suites of America San Antonio
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Budget Suites of America San Antonio
Ranked #263 of 354 Hotels in San Antonio
Queretaro, Mexico
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Great location, not well maintained.”
Reviewed 23 October 2013

It is a great location for people going to medical area, however every time we go the maintenance and cleanliness of the units and the facilities in general is worse. Internet was terrible also.
The suites with wooden floor are much better although the sofas are still very dirty.
The people at front desk are very nice.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ClaQM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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28 reviews from our community

Traveller rating
    2
    7
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    12
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
San Antonio, Texas
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 15 August 2012

I have been staying here for the past month as I recently relocated to San Antonio. As with previous reviews, the carpets are frayed and filthy. I just had to get them to shampoo mine as they did not do it before I moved in. It is a little better but still needs replacing. The beds are queen size and, as people have said, are hard. The tv and internet (ethernet connection) are through Time Warner and both are unreliable at best. They do charge extra for so-called upgrades (flat screen tv and microwaves) which should not be considered upgrades but replacements to items that have worn out and therefore not charged for. On the plus side, it is in a convenient location and I have not had any issues at the property. It is also convenient to all the major Interstates.

Room Tip: Ask to see the room before committing to stay here.
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  • Stayed July 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank ChristineA664
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Antonio, Texas
Level Contributor
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 18 July 2012

I recently stayed in these apartments with my family, and the visit could have been passable, but we found that any issue reported to the night staff had to be repeated to the office the next day, as nothing was documented and passed on. I also found out that the inside locks in this establishment are ineffective and not properly installed, they are simply attached to the trim and drywall. The inner locks would definately be of no effect if someone managed to bypass the bolt, and that night, a friday night, someone did try my door and attempt to jimmy or unlock the bolt, and left when they heard movement in the room. I contacted the office, was told security would be informed and would come to see me, none of which happened, as security was never informed, and no record of my call was ever made by the night staff. I would recommend to everyone I know to stay far away if possible from this place.

  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank ray c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 25 May 2012 via mobile

In my experience when i stayed the carpets are dinggy the couch is stained and dirty there is holes in the walls and doors the bathroom has mold and stinks like mold there is inches of dirt around the stove area and refrigerator the beds are uncomfortable and hard the AC unit is old and loud and throws out some kind of oil there is mold around the windows dued to the water coming in from outside and they wont fix it the security woman that works there sucks buds in to tentants business that doesn't concern her and goes involving the management just so she can look good so she practically stays there for free . The neighboring there is alright but all in all that place needs new staff that will actually interact with the tenants and clean up that property the only thing that place has goin for it is the swimming area but the gas pits are caroaded filthy they use wood and branches to bbq in them its gas bbq pits ... avoid that place if possible till they change management

  • Stayed August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank missing97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Antonio, Texas
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 11 May 2012

A relative of mine has lived at these apartments for over 6yrs and management refuses to change the carpet. At the initial move in the carpet needed to be replaced. Carpet is sticky, dirty, and completely unsanitary. I refuse to walk on with bare feet. In a matter of 6yrs the hotel has shampooed once upon several request to have new carpet put in. Carpet is still filthy and when management was asked behind there reason to keep the carpet in the room they said, "carpet is not damaged enough to replace."

  • Stayed May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank 210Lady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Antonio, Texas
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 19 September 2011

The price on the sign in front of the building is only if they have a room like that on the 3rd floor available. Most have microwaves at 5 dollars extra a week or hdtvs for 10 dollars extra a week. Plus a surchage of 11.95 to fill out the reciept each and every time you pay your bill.You will also pay a 30.00 non-refundable cleaning fee before you even get a room. And a 20.00 deposit which is up front and you will more than likely never see again. Because if there is no damage they will make it up. And have done so many times.
Upon accepting the room,There was hair waxed in the floor.The bathtub was painted on the exterior with enamel which flakes on the bathroom floor continually.There were dog turds under the bed. and it was filthy under the fridge and stove.If you have any accidents on their premises they try to blame you and then do not say another word.The cable and internet goes out at random with messages to the tv remote blocking half the screen that cannot be accessed from your room, happening about 4 times a day.The laundry facilities will shred and dye your clothes.If you lose money in the laundry facilities that is just to bad.The air conditioners are old and continually throw oil out the vents. The carpets are worn heavily and you will be charged for the wear already there. The beds are rock hard and very old.The air quality is horrible being on a busy highway and busy street.The furniture is old,worn,and you will be charged for the wear that is present before you occupy the room.The internet is run off a UTP cable which they will charge you twice the price to buy.There is no wireless connection. Expect mold in the bathroom area upon arrival Do not expect a room close to the front of the facility they save those for friends and people that work there. There will be dumpster unloadings at 3 and 4 am .as well as local sirens all day and night long. Despite their own staffs reviews it is easy to see everything I am saying is true.

Room Tip: It is noisy,and dirty everywhere, find another hotel.
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  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
12 Thank angryinsa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Antonio, Texas
1 review
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 2 June 2011

silverfish bedbugs and cockroaches HORRIBLE MAID SERVICE managers seem nice at first but ask for help they turn snoody i was rented a filthy disgusting room it wasnt cleaned still food n fridge from last tenant wifi was constantly messing up and everytime i made a noise such as shower or cokked afer 8 or even open the front door my neighbors called security on me for making noise......DO NOT STAY HERE it is a joke

  • Stayed April 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
12 Thank ladyenvy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Budget Suites of America San Antonio

Property: Budget Suites of America San Antonio
Address: 7880 Fredericksburg Road, San Antonio, TX 78240
Region: United States > Texas > San Antonio > Northwest Side
Amenities:
Kitchenette
Hotel Style:
Ranked #263 of 354 Hotels in San Antonio
Price Range (Based on Average Rates): £
Number of rooms: 360
Also Known As:
Budget Suites Of America San Antonio Hotel San Antonio
Budget Suites Of America San Antonio Texas

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