We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Wonderful Hotel & everyone was very courteous & helpful !!”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Hotel San Antonio I-10 Northwest
Ranked #185 of 354 Hotels in San Antonio
San Antonio, Texas
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Wonderful Hotel & everyone was very courteous & helpful !!”
Reviewed 11 May 2014

We traveled there the last week in March 2014. We enjoyed are stay at this hotel & everyone was very courteous & helpful. The room was clean & comfortable. It was within walking distance to the El Mercado & the Guenther House.

The room was a little dark for my taste, but it we didn't spend much time in the room. It had a comfortable couch & good size TV's for watching the march madness basketball games. We slept great & enjoyed the nice free breakfast.

Thank you for a wonderful stay!! If we find us traveling to San Antonio again, we would definitely stay here again.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kailey M, Front Office Manager at Hotel San Antonio I-10 Northwest, responded to this review, 10 July 2014
Thank you for taking the time to write a review regarding your recent stay. Its a pleasure to hear your stay was great. Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

111 reviews from our community

Traveller rating
    43
    31
    18
    8
    11
See reviews for
43
19
14
21
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
South Carolina
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 April 2014

This was the worst hotel experience. Our sheets and towels were not changed like they should have been while we were gone during the day. We had to ask for more towels and toilet paper. My daughter got sick while were there so I had to ask for paper towels and a trash bag. They gave me tissues and toilet paper and then finally after I asked again they gave me FOUR paper towels. I didn't say a word about the poor housekeeping. 2 days after we checked out I noticed an extra $120 charge on my card. I am trying to get it worked out with them now as to why we were charged more. While I was on the phone with them talking about this charge I told them about them not cleaning our room and I didn't get an apology or anything. That's what I pay for and expect in a hotel is to have fresh sheets, fresh towels, and extra toilet paper. Do NOT stay here...it's a bad idea!!!

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank denise_90_07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kailey M, Front Office Manager at Hotel San Antonio I-10 Northwest, responded to this review, 29 April 2014
Dear Denise, Thank you for taking the time to write a review regarding your recent stay with us. I would like to offer you a sincere apology for all the inconveniences you encountered. We strive to maintain superior service, and in your case fell short of your expectations. Please contact hotel and ask for Management. We will be more than happy to assist you with your billing issues. Again thank you for your feedback. Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Surrey UK
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 13 April 2014 via mobile

Stayed at this hotel for 6 nights. Choose this hotel as it is only two years old the decor is modern and it still looks new. Very comfortable beds, good selection at breakfast. Pool was very cold so unable to swim, hot tub was great. Would come back.

Stayed April 2014
Helpful?
Thank oveml
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kailey M, Front Office Manager at Hotel San Antonio I-10 Northwest, responded to this review, 29 April 2014
Thank you for taking the time to write a review regarding your recent stay. Its always great to hear such positive comments. We appreciate your feedback. Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
McAllen, United States
Level Contributor
125 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 3 April 2014

I arrived late been driving through the night - it was after midnight - forgot to put the sign on the door an at 0820-900 the knock occurred - I guess it was good thing to get some thing to eat still tire - the breakfast area was ok, it hard with all the different life styles along kids touching stuff. but that is life -

sad no acknowledgement being freq / plat member with them

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank StephStx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kailey M, Front Office Manager at Hotel San Antonio I-10 Northwest, responded to this review, 9 April 2014
Dear StephStx, Thank you for taking the time to write a review. I do apologize for no recognition of your loyalty as a IHG Member, we appreciate your business and thank you for being a Platinum Member. We thank you for your honesty and feedback. This helps up address issues and improve where needed. We look forward to serving your future travel needs. Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fort Worth, Texas
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 23 February 2014

- check in was easy and fast, front desk rep was very accommodating and very friendly.
- the room and bathroom it was really clean, beds very comfortable as well.
- breakfast was decent with just the necessary items to start your day, including hot pancakes, eggs, sausage, etc.
- check out was also very easy and again the front desk rep very friendly.
- downtown is about 10-15 minutes drive.

* the only bad thing about our stay was the construction and traffic around the hotel, this is not the hotel fault, hopefully the construction around is over as soon as possible.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Elrazo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kailey M, Front Office Manager at Hotel San Antonio I-10 Northwest, responded to this review, 4 March 2014
Dear Elrazo, Thank you for taking the time to write a review regarding your recent stay. Its always a pleasure to hear such positive comments from our guests. Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Austin
Level Contributor
70 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 17 February 2014

This hotel has some of the nicest staff in the hotel industry. From the sales manager (for our 3 day meeting room) to he general manager, to the front desk and the breakfast room attendant. Everyone seem genuinely pleased that I was there, most people referred to me by name - in a hotel that was mostly full. The guest room was large and comfortable, great mattress and bed linens, bath linens were better than most. The room was quiet - no noises from the hallway or the out of doors, very quiet heating/cooling unit. Plenty of TV channels to look at as well. Comfortable love seat and easy chair. Real coffee maker! The meeting room was just what we needed for the 3 days. There are plenty of restaurants within a short distance (avoid the Pearl for lunch, food and service were mediocre).

Room Tip: I was on the first floor next to the stairs and heard noting from upstairs, next door or outside. I...
See more room tips
  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Si3Austin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kailey M, Front Office Manager at Hotel San Antonio I-10 Northwest, responded to this review, 4 March 2014
Dear Si3Austin, Thank you for taking the time to write a review regarding your recent stay with us. Its always a delight to hear from our guests that their stay was enjoyable. Your comments will be shared with our entire staff. Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mexico City, Mexico
Level Contributor
68 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 4 December 2013

We arrived at 2 am in the morning, and check in was quick and we just drop in bed 5 minutes later. Even though we were only 50 m away from I-10, no noise in the bedroom. Everything was clean.

ample room for breakfast. Nice breakfast, we get plenty of it. area was clean and quiet. Very well located, with I-10 just walking distance and the loop just 1 1/2 mile away. Parking lot was full, but we manage to find space for parking.

Next time I come to San Antonio, I´ll choose same hotel

Room Tip: Front of the building, by the swimming pool
See more room tips
  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mango34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kailey M, Front Office Manager at Hotel San Antonio I-10 Northwest, responded to this review, 14 January 2014
Dear Mango34, Thank you for taking the time to write a review regarding your recent stay with us. Its always such a delight to hear such positive comments from valued guests like yourself. Thank you again, and we look forward to serving your future travel needs. Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these San Antonio hotels
Northwest Side
Days Inn San Antonio Northwest
Days Inn San Antonio Northwest
#138 of 354 in San Antonio
212 reviews
Northwest Side
Holiday Inn Express & Suites San Antonio Medical Center North
Northwest Side
Comfort Suites Medical Center near Six Flags
Show Prices
Show Prices
Show Prices
Northwest Side
Holiday Inn Hotel & Suites San Antonio Northwest
Northwest Side
La Quinta Inn & Suites San Antonio Fiesta
Northwest Side
Hampton Inn & Suites San Antonio Northwest/Medical Center
Show Prices
Show Prices
Show Prices

Been to Hotel San Antonio I-10 Northwest? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel San Antonio I-10 Northwest

Property: Hotel San Antonio I-10 Northwest
Address: 4800 Woodstone Dr., San Antonio, TX 78230 (Formerly Holiday Inn Express Hotel & Suites San Antonio I-10 Northwest)
Region: United States > Texas > San Antonio > Northwest Side
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #185 of 354 Hotels in San Antonio
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Hotel San Antonio I-10 Northwest 2.5*
Number of rooms: 76
Official Description (provided by the hotel):
With free high-speed Internet, microwave and refrigerator in every guestroom, complimentary Express Start breakfast, this hotel is a favorite with corporate and leisure travelers alike. Conveniently located near Six Flags Fiesta Texas and business/ medical districts of Northwest San Antonio, the Hotel San Antonio I-10 Northwest near Six Flags Fiesta Texas is ideal for business travelers and family vacationers. The hotel is only 2 miles from Six Flags Fiesta Texas and 1 mile from UTSA & La Cantera & the New Rim Shopping Center. The three-story upscale, boutique hotel provides guests with easy access to Sea World, the famous Riverwalk (downtown) and an array of area attractions, shopping and sporting venues. Between meetings and area excursions, guests of Hotel San Antonio I-10 NW near Six Flags Fiesta Texas are invited to beat the Texas heat in the sparkling outdoor pool. For those who make physical fitness part of their daily routine, a complimentary fitness room with cardiovascular equipment is available. A complimentary breakfast is provided and a variety of area restaurants offer guests several dining options. All guestrooms of the Hotel San Antonio I-10 NW near Six Flags Fiesta Texas feature a 27-inch cable television, hairdryer, coffeemaker, and iron w/ board. Spacious well-lit work desks feature two dual-line phones and complimentary high-speed Internet access. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travel Republic (UK), Expedia, Hotels.com, Odigeo, Booking.com, Traveltool, S.L.U. and HotelQuickly so you can book your Hotel San Antonio I-10 Northwest reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Hotel And Suites San Antonio i-90 Northwest
Holiday Inn San Antonio
Holiday Inn Northwest
San Antonio Holiday Inn
Hotel San Antonio I-10 Northwest Texas

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing