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“Like Tony the tiger there great.”

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Hampton Inn & Suites San Antonio Airport
Ranked #58 of 354 Hotels in San Antonio
Certificate of Excellence
el paso, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Like Tony the tiger there great.”
Reviewed 15 April 2014

Best hotel Ive ever stayed at the staff were perfect the facility great perfect out of town experience i definitely recommend to all it was a business trip but i had my family with me i was very pleased

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Frankgloria B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dluckey, General Manager at Hampton Inn & Suites San Antonio Airport, responded to this review, 17 April 2014
THANK YOU so much for choosing our hotel while visiting the San Antonio Airport area. I love it when we hear from our guest with such positive feedback. It's wonderful to know that we're accomplishing our goal of 100% guest satisfaction. Hopefully, now that you've found a home away from home, we'll see you again soon. Thank you for sharing your experience.

Regards,
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622 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (53)
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English first
Detroit, Michigan
Level Contributor
39 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 8 April 2014 via mobile

Arrived late on April 4 long travel day been in travel industry for 40 years .Van driver from airport was also very nice and friendly it was 12.30am.Check in took 2min lady at desk was awesome very nice.Had to leave at 5am to catch another flight same lady nice lady gave a breakfast bag to go because I would miss breakfast great another long day of traveling needed it.Room very nice and real clean.Van very clean driver at 5am prompt and very nice.Only bad thing no coffee maker in room love my coffee but nice fresh coffee in lobby.I will put this hotel on on my airport list

Stayed April 2014, travelled on business
Helpful?
2 Thank Guy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dluckey, General Manager at Hampton Inn & Suites San Antonio Airport, responded to this review, 16 April 2014
Thank you for choosing our hotel while visiting the San Antonio Airport area. We're so "EXCITED" we've made your list of preferred airport hotels. We can't wait for your next visit
to "WOW" you again. Thank you for sharing your feedback.

Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fort Worth, United States
1 review
Reviewed 31 March 2014

We were coming to San Antonio to attend a funeral. Needed a room for family and friends to gather following the burial. Manager Delma Luckey was amazingly compassionate and made sure that we had the use of a meeting room to put out food and allow for gathering. She was amazing! She even made a point to come introduce herself to us and made sure we had everything we needed. Fantastic! We booked 4 rooms for a combined total of 6 nights. I would definitely stay at this hotel again and especially with Delma there!

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Marc S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dluckey, General Manager at Hampton Inn & Suites San Antonio Airport, responded to this review, 16 April 2014
Thank you so much for choosing our hotel during your time of bereavement. It was my pleasure to be of service and hopefully make the event a little easier. It was great meeting all of you and hopefully you've found a home away from home when visiting San Antonio in the future. I will let Marc know that you mentioned him. Thank you for sharing your experience.

Blessings to you and your Family.
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Level Contributor
3 reviews
3 hotel reviews
Reviewed 27 March 2014

Title says it all.... Not a bad room, just EXTEMELY SMALL toilet/shower room..... door hit the toilet every time you opened it, and you had to lift the seat to completely open or close the door.... a literal pain in the @@@

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank 402denniss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dluckey, General Manager at Hampton Inn & Suites San Antonio Airport, responded to this review, 16 April 2014
Thank you for choosing the Hampton Inn & Suites Airport while visiting the San Antonio area. Please accept our apologies for the inconvenience you experienced during your stay with us. Guest Satisfaction is our number one goal and it is unfortunate that we fell short. We appreciate your feedback as we strive to meet and exceed our guest expectations.

Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
52 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 22 March 2014 via mobile

Typical for a Hampton, although decor was fancier than some. Was kept up to date. Never heard others when in room and there for 5 days.
Reasons I may NOT stay here again is no fridge in room and water was never as hot as we desired. Most if the time it was warm but a couple of times it was lukewarm.
Location was great - 2 min from car rental, 5 min from airport, and easy access to everywhere else. <10 min to zoo, <15 min to downtown/Riverwalk, 20 min to Sea World. But for food or anything you pretty well need to drive so this would not be a good option if no car.
Free breakfast was typical - waffles, fruit, oatmeal, limited breads/pastries, cereal, eggs, and rotation of meat/potatoes. Not the best quality but ok.
Parking is free and plenty of it. Also free shuttle to airport and nearby and a business center with ability to print boarding passes.
Swimming pool and hot tub are indoors and water was warm. A plus for us since cold in evenings/mornings and if raining.

Stayed March 2014, travelled with family
Helpful?
Thank Dealmom83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dluckey, General Manager at Hampton Inn & Suites San Antonio Airport, responded to this review, 16 April 2014
Thank you for choosing our hotel while visiting the San Antonio airport area. It is through our guest feedback that we learn how well we are performing and where improvement is needed. Please accept our apologies if we fell short of your expectation in some areas. Hopefully, if you're in our city again, you will give us another opportunity to provide you with a WONDERFUL stay.

Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Irving, TX
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 March 2014

We recently stayed at this location. It was a standard Hampton Inn, as far as the rooms go, etc. One nice perk was an indoor pool. It was unusually cold during spring break and our kids wanted to swim! The front desk staff was nice, but we were really impressed by the kindness of the hotel staff working in housekeeping, the pool area and kitchen area. They went out of their way to make friendly conversation with our family and let us know if there was anything we needed not to hesitate to ask them.

One thing that we were not crazy about was the air condition in our room. While the room was cool, the air would kick on and off all night long. If it was on, we were perfect, once it kicked off, it felt like there was no air circulating around the room and it would get warm until it kicked back on. When you're trying to sleep, you don't want to feel like the room needs a fan just to keep the air moving around. Annoying, but not a deal breaker.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tinarie01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dluckey, General Manager at Hampton Inn & Suites San Antonio Airport, responded to this review, 16 April 2014
Thank you for choosing our hotel while visiting the San Antonio area. I am happy our staff took great care of your family, that is our number one goal. I apologize for the inconvenience you experienced with the air conditioner and I can understand how uncomfortable that must have been. On your next visit, we'll make sure that is not a concern. Thank you for sharing your experience.

Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pittsburgh, United States
1 review
Reviewed 13 March 2014

Our stay was excellent, specifically because of the staff. Mary at the front desk was very pleasant, helpful, and professional. The staff at the complimentary breakfast bar and housekeeping were also helpful and pleasant. The always smiled and asked if we needed anything. If we ever visit San Antonio again, we would definitely stay here just because of the wonderful staff.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Daniel B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dluckey, General Manager at Hampton Inn & Suites San Antonio Airport, responded to this review, 16 April 2014
Thank you for choosing the Hampton Inn & Suites San Antonio Airport Hotel while visiting the area. We appreciate your positive feedback regarding your stay. I will make sure Mary and the rest of our staff are aware of your comments and please visit us again, on your next trip to San Antonio.

Take care,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites San Antonio Airport

Property: Hampton Inn & Suites San Antonio Airport
Address: 8902 Jones Maltsberger Rd, San Antonio, TX 78216-4740
Phone Number:
Region: United States > Texas > San Antonio > Uptown Broadway
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#17 Family Hotel in San Antonio
#34 Romantic Hotel in San Antonio
#35 Business Hotel in San Antonio
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn & Suites San Antonio Airport 2.5*
Number of rooms: 106
Official Description (provided by the hotel):
The Hampton Inn & Suites San Antonio-Airport hotel is situated near the San Antonio International Airport, about five minutes from the convention center and in easy reach of dining, shopping and major San Antonio attractions. Relax in comfort at the Hampton Inn & Suites San Antonio-Airport hotel. Stay connected with free high-speed internet access and curl up in front of the cable TV. Enjoy an invigorating work out in the exercise room and plunge into the swimming pool. Host a meeting in the professional meeting spaces and use the business center with copy and fax services. Lastly, start your day with us each morning with a free hot breakfast. ... more   less 
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Also Known As:
Hampton Inn And Suites San Antonio-Airport
Hampton Inn & Suites San Antonio-Airport Hotel San Antonio
Hampton Inn San Antonio
San Antonio Hampton Inn
Hampton Inn & Suites San Antonio Airport Texas

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