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“Hard to find, but good once you get there”

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Hampton Inn & Suites San Antonio Airport
Ranked #53 of 354 Hotels in San Antonio
Certificate of Excellence
Rochester, NY
Level Contributor
69 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
“Hard to find, but good once you get there”
Reviewed 26 April 2014

We stayed at the Hampton Inn in April, after arriving in San Antonio on a late flight. We circled the area several times trying to find it, as the hotel was somewhat hidden behind the Sheraton but very close to the airport if we had found it on the first try. Definitely call ahead for detailed directions. Free and convenient parking was appreciated one we found the hotel. The check in process was efficient, and the staff was very friendly, offering advice on area attractions. Our room was large, clean, but a bit dated.The bed was very comfortable and as always we appreciated the daily washed duvets and high quality linens. The bathroom was large, with plentiful towels. The air conditioning was a bit noisy. The breakfast was typical of the Hampton brand, plenty of choices, well stocked, and a large seating area. This was clearly an airport hotel, with no special scenery, located in a busy area, but if you are looking for that kind of accommodation, you won't be disappointed.

  • Stayed April 2014, travelled as a couple
    • Value
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Helpful?
1 Thank lkr15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dluckey, General Manager at Hampton Inn & Suites San Antonio Airport, responded to this review, 28 April 2014
Thank you for choosing our hotel while visiting the San Antonio area. Your feedback is very important to us and we hope you will visit us again soon. We appreciate you sharing your experience and wish you safe travels.

Regards,
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621 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (53)
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English first
Killeen, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 April 2014

This hotel and its staff is AMAZING! Upon check in I was greeted and instructed of hotel details in the most efficient manner. As I walked to my room I encountered both the executive housekeeper and a housekeeper and was greeted pleasantly. My stay was comfortable and enjoyable. I would recommend this hotel to anyone given the opportunity.

  • Stayed April 2014, travelled on business
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Review collected in partnership with Hampton

Helpful?
1 Thank Mellisa R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dluckey, General Manager at Hampton Inn & Suites San Antonio Airport, responded to this review, 28 April 2014
Thank you very much for choosing our hotel out of the many options. Guest satisfaction is our priority and we're happy to hear you enjoyed your visit. Your feedback is valuable and we appreciate you sharing it. Please visit us again.

Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vulcan, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 April 2014

Business Trip near airport. Great location near good restaurants and convenient to airport. Staff at hotel are excellent, especially the shuttle drivers. Went out of there way for my convenience! Will stay here again.

  • Stayed April 2014, travelled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Dean V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dluckey, General Manager at Hampton Inn & Suites San Antonio Airport, responded to this review, 23 April 2014
Thank you for choosing the Hampton Inn & Suites Airport in San Antonio. We appreciate you taking the time to share your experience and we hope to have the opportunity to welcome you again in the near future.

Travel safely and take care.
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el paso, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 April 2014

Best hotel Ive ever stayed at the staff were perfect the facility great perfect out of town experience i definitely recommend to all it was a business trip but i had my family with me i was very pleased

  • Stayed April 2014, travelled with family
    • Value
    • Location
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Review collected in partnership with Hampton

Helpful?
1 Thank Frankgloria B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dluckey, General Manager at Hampton Inn & Suites San Antonio Airport, responded to this review, 17 April 2014
THANK YOU so much for choosing our hotel while visiting the San Antonio Airport area. I love it when we hear from our guest with such positive feedback. It's wonderful to know that we're accomplishing our goal of 100% guest satisfaction. Hopefully, now that you've found a home away from home, we'll see you again soon. Thank you for sharing your experience.

Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Detroit, Michigan
Level Contributor
39 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 8 April 2014 via mobile

Arrived late on April 4 long travel day been in travel industry for 40 years .Van driver from airport was also very nice and friendly it was 12.30am.Check in took 2min lady at desk was awesome very nice.Had to leave at 5am to catch another flight same lady nice lady gave a breakfast bag to go because I would miss breakfast great another long day of traveling needed it.Room very nice and real clean.Van very clean driver at 5am prompt and very nice.Only bad thing no coffee maker in room love my coffee but nice fresh coffee in lobby.I will put this hotel on on my airport list

Stayed April 2014, travelled on business
Helpful?
2 Thank Guy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dluckey, General Manager at Hampton Inn & Suites San Antonio Airport, responded to this review, 16 April 2014
Thank you for choosing our hotel while visiting the San Antonio Airport area. We're so "EXCITED" we've made your list of preferred airport hotels. We can't wait for your next visit
to "WOW" you again. Thank you for sharing your feedback.

Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fort Worth, United States
1 review
Reviewed 31 March 2014

We were coming to San Antonio to attend a funeral. Needed a room for family and friends to gather following the burial. Manager Delma Luckey was amazingly compassionate and made sure that we had the use of a meeting room to put out food and allow for gathering. She was amazing! She even made a point to come introduce herself to us and made sure we had everything we needed. Fantastic! We booked 4 rooms for a combined total of 6 nights. I would definitely stay at this hotel again and especially with Delma there!

  • Stayed March 2014, travelled with family
    • Value
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Review collected in partnership with Hampton

Helpful?
Thank Marc S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dluckey, General Manager at Hampton Inn & Suites San Antonio Airport, responded to this review, 16 April 2014
Thank you so much for choosing our hotel during your time of bereavement. It was my pleasure to be of service and hopefully make the event a little easier. It was great meeting all of you and hopefully you've found a home away from home when visiting San Antonio in the future. I will let Marc know that you mentioned him. Thank you for sharing your experience.

Blessings to you and your Family.
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Level Contributor
3 reviews
3 hotel reviews
Reviewed 27 March 2014

Title says it all.... Not a bad room, just EXTEMELY SMALL toilet/shower room..... door hit the toilet every time you opened it, and you had to lift the seat to completely open or close the door.... a literal pain in the @@@

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank 402denniss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dluckey, General Manager at Hampton Inn & Suites San Antonio Airport, responded to this review, 16 April 2014
Thank you for choosing the Hampton Inn & Suites Airport while visiting the San Antonio area. Please accept our apologies for the inconvenience you experienced during your stay with us. Guest Satisfaction is our number one goal and it is unfortunate that we fell short. We appreciate your feedback as we strive to meet and exceed our guest expectations.

Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn & Suites San Antonio Airport

Property: Hampton Inn & Suites San Antonio Airport
Address: 8902 Jones Maltsberger Rd, San Antonio, TX 78216-4740
Phone Number:
Region: United States > Texas > San Antonio > Uptown Broadway
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#17 Family Hotel in San Antonio
#34 Romantic Hotel in San Antonio
#35 Business Hotel in San Antonio
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Hampton Inn & Suites San Antonio Airport 2.5*
Number of rooms: 106
Official Description (provided by the hotel):
The Hampton Inn & Suites San Antonio-Airport hotel is situated near the San Antonio International Airport, about five minutes from the convention center and in easy reach of dining, shopping and major San Antonio attractions. Relax in comfort at the Hampton Inn & Suites San Antonio-Airport hotel. Stay connected with free high-speed internet access and curl up in front of the cable TV. Enjoy an invigorating work out in the exercise room and plunge into the swimming pool. Host a meeting in the professional meeting spaces and use the business center with copy and fax services. Lastly, start your day with us each morning with a free hot breakfast. ... more   less 
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Also Known As:
Hampton Inn And Suites San Antonio-Airport
Hampton Inn & Suites San Antonio-Airport Hotel San Antonio
Hampton Inn San Antonio
San Antonio Hampton Inn
Hampton Inn & Suites San Antonio Airport Texas

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