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“Another good Hampton stay!”

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Hampton Inn & Suites San Antonio Airport
Ranked #78 of 358 Hotels in San Antonio
Reviewed 4 July 2014

Before continuing on our round-trip we decided to stay at the Hampton Inn & Suites San Antonio airport before our flight and it was a good decision. Good at good deal at the Hampton homepage about one week before the stay.

The hotel is right next to the airport but a bit off the real busy streets and was easy to find. Arrived at the hotel in the afternoon and got a very friendly welcome at the front desk. Was even asked if we´d need a shuttle back to the airport or a wake-up call. Now that is good service. Got a room on the upper floor facing the back entrance that was really quiet. No street noises or airplanes to be heard. The room was very well cleaned and smelled really fresh. The beds were, as usual, really comfortable. A fridge in the room would be nice. What we always like about Hampton is that they most likely do not have connecting doors which helps keeping the room quiet as well.

We also love the exceptional good Hampton breakfast they offer. Lots of options both warm and cold to choose from.

They have a small shop and a business centre. There´s an Applebees Neighborhood grill right at the opposite of the hotel and a large Wal-Mart nearby if you´d need something.

This Hampton turned out to be an excellent option to stay near the airport before our flight. Would stay there again!

  • Stayed: June 2014, travelled as a couple
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5  Thank Travelnplane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ttribby, General Manager at Hampton Inn & Suites San Antonio Airport, responded to this reviewResponded 10 August 2014

We are so happy and thankful you chose our hotel, Hampton Inn & Suites San Antonio Airport. Hopefully, if you find yourself in our area again, we can consistently provide the service you've grown to expect at all Hampton Inns.

Hurry Back!

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408 - 414 of 668 reviews

Reviewed 3 July 2014

This was a very good hotel with an exceptionally professional staff...It was a pleasure to return to the hotel every night from business...it was comfortable and well maintained...From the moment we arrived to the time we left, it was very accommodating. Would go back without exception. I never had any issues with traffic noise as others previously stated....Breakfast could be better..but they try...Very easy Airport access...

  • Stayed: June 2014, travelled on business
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1  Thank Theresa R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ttribby, General Manager at Hampton Inn & Suites San Antonio Airport, responded to this reviewResponded 10 August 2014

Thank you very much for your positive feedback and kinds words regarding your stay at the Hampton Inn & Suites San Antonio Airport. Your feedback, responses and comments help us know what we are doing well and the areas needing improvements. Hopefully we will have the pleasure of seeing you again in the near future.

Travel Safely,

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Reviewed 24 June 2014

The A/C in the room was pretty loud, but you got used to it. Unfortunately, when it cut off in the middle of the night, I was woken up by the noise from the party going on next room over. Also, I don't understand why the hotel does not have mini refrigerators and microwaves in the rooms.

  • Stayed: June 2014, travelled on business
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Review collected in partnership with Hampton
Thank Grant D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ttribby, General Manager at Hampton Inn & Suites San Antonio Airport, responded to this reviewResponded 10 August 2014

Thank you for choosing our hotel. Please accept our apologies for the issues with the a/c and noise. Most Hampton Inn & Suites these days are built with microwaves and refrigerators in all rooms, however, most of the ones built 7 years ago, as ours was, only have them in the suites.
We do appreciate your feedback and will work on the areas where we have opportunities for improvements.

Regards,

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Reviewed 23 June 2014

My stay at the Hampton Inn by the airport made this trip wonderful. The hotel was extremely clean, the staff were very friendly. The management team was always there if something arose. Delma Luckey was the General Manager and she went over and beyond her call of duties to assist me with an online issue. Thank you Delma, you are wonderful!!!

The only thing I would like to see would be a refrigerator, we had to use our cooler.

You will love this hotel and the staff, trust me!!!!

Room Tip: Any room is great, we had the king size room on the 2nd floor and it was very quiet.
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  • Stayed: June 2014, travelled as a couple
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Thank Mary W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dluckey, General Manager at Hampton Inn & Suites San Antonio Airport, responded to this reviewResponded 24 June 2014

Thank you very much for choosing our hotel, the Hampton Inn & Suites San Antonio Airport. It was a pleasure having you as our Guest. All of our Guests are important and deserve special treatment. Our goal is for you to be 100% Satisfied with your stay and want to return. We appreciate your feedback and look forward to seeing you again.

Regards,

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Reviewed 23 June 2014

Hard to believe, but the service and the room put many Hiltons to shame. The friendly front desk staff has me checked in a minute, and the room was nicer than most. I do not stay in may Hampton Inns, but they truly seem to try harder to please.

TIP: Breakfast is okay here, but you have lots of other options in the area.

  • Stayed: June 2014, travelled on business
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1  Thank CuriousTravelerRadio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dluckey, General Manager at Hampton Inn & Suites San Antonio Airport, responded to this reviewResponded 24 June 2014

Thank you for choosing the Hampton Inn & Suites San Antonio Airport Hotel. Our Guests' Satisfaction is our #1 priority and that's why we do try harder. We appreciate you acknowledging our efforts and providing feedback. We also look forward to you staying with us again on your next visit to San Antonio.

Regards,

DLuckey, GM

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Reviewed 19 June 2014

Just stayed at this Hampton and I cant say enough good things about it. It was very clean, spotless almost. The maid had left us a hand written note in our room welcoming us to San Antonio. Nice little touch.
The staff were all friendly and greeted us every time they passed by.
This hotel is right by the airport and there is a little air traffic noise but nothing that interrupts your sleep or even watching TV.
The complimentary breakfast area was clean and always restocked. They had the standard Hampton breakfast, Waffles, cereal, bagels, oatmeal, eggs, turkey sausage, all of which was very good. If you don't have time for breakfast you can grab a pre-made sack breakfast to go The staff was always cleaning the breakfast area and restocking the food items
The beds were very comfortable and the room itself was very nice with a sitting area and a writing desk. The bathroom was very nice with plenty of towels and soaps.
I prefer Hampton Inns when I travel and this one did not let me down at all. A++++++

  • Stayed: June 2014, travelled with friends
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Thank rockies475
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dluckey, General Manager at Hampton Inn & Suites San Antonio Airport, responded to this reviewResponded 22 June 2014

Thank you for choosing the Hampton Inn & Suites San Antonio Airport and providing feedback from your stay. We are happy that you enjoyed your time with us, and look forward to you returning on your next trip to San Antonio.

Regards,

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Reviewed 19 June 2014

I was VERY impressed with the room motif, the style of the bathroom along with the bathroom furnishings. Something I would expect to see in a high end hotel was mine for a mere less than a $100 a night. I will be right there along with the other reviewers that rated this hotel very good. I usually NEVER take the time out to fill one of these surveys out in detail except for now. One more to add, I did not get the name of the gentleman up front that was EXTREMELY helpful in finding some other attractions in the area for my son and I to do (he's in the Navy in San Antonio).

  • Stayed: June 2014, travelled with family
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Review collected in partnership with Hampton
Thank Alfred S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dluckey, General Manager at Hampton Inn & Suites San Antonio Airport, responded to this reviewResponded 22 June 2014

Thank you for choosing our hotel (Hampton Inn & Suites Airport) while visiting the San Antonio area. Customer satisfaction is our number ONE priority and we are OVERJOYED to hear that you were happy with your stay. I believe the young man that assisted you was Juan, I'll make sure to pass along your feedback to him. Please visit us again in the near future.

Take Care,

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Additional Information about Hampton Inn & Suites San Antonio Airport

Address: 8902 Jones Maltsberger Rd, San Antonio, TX 78216-4740
Phone Number:
Region: United States > Texas > San Antonio > Uptown Broadway
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#17 Family Hotel in San Antonio
#34 Best Value Hotel in San Antonio
#34 Romantic Hotel in San Antonio
#35 Business Hotel in San Antonio
Price Range: £74 - £105 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites San Antonio Airport 2.5*
Number of rooms: 106
Official Description (provided by the hotel):
The Hampton Inn & Suites San Antonio-Airport hotel is situated near the San Antonio International Airport, about five minutes from the convention center and in easy reach of dining, shopping and major San Antonio attractions. Relax in comfort at the Hampton Inn & Suites San Antonio-Airport hotel. Stay connected with free high-speed internet access and curl up in front of the cable TV. Enjoy an invigorating work out in the exercise room and plunge into the swimming pool. Host a meeting in the professional meeting spaces and use the business center with copy and fax services. Lastly, start your day with us each morning with a free hot breakfast. ... more   less 
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Also Known As:
Hampton Inn & Suites San Antonio-Airport Hotel San Antonio
Hampton Inn And Suites San Antonio-Airport
Hampton Inn San Antonio
San Antonio Hampton Inn
Hampton Inn & Suites San Antonio Airport Texas

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