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“Good Location”

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Quality Inn & Suites SeaWorld North
Ranked #219 of 354 Hotels in San Antonio
Hilton Head, South Carolina
Level Contributor
58 reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Good Location”
Reviewed 5 November 2011

The hotel was fine, but I don't think it would be a place I'd return to. My wife and I were in San Antonio for a memoral service for my son, so we just needed a place to stay that was close to the location. We were on the ground floor and had to deal with overhead noise at all hours. However, on the bright side, Jon Catillo, the Front Desk Supevisor, was great, helpful, accommodating and friendly.

Room Tip: Get an upper floor room,you won't have people running over the top of you.
See more room tips
  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Tony M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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89 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (18)
Date | Rating
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  • Any
English first
Leesburg, Florida
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 31 October 2011

My husband and son recently stayed at this hotel. Because of location and a recommendation. We booked an upgraded room. Apprx. 4 months prior to trip. The day before their trip I called the hotel personally to let them know they would be arriving late. (they had a late flight) When they got to the hotel they were told their room had been given up and they now were in a room on the ground floor. I don't know if the room on higher floor were any better. But this room smelled of disinfectant. They checked the beds and the sheets appeared to be clean. But the mattress was stained and soiled. Because of the time, they decided to tuff it out. They did not take there clothes out of the suitcases. They also slept in their clothes.And the next morning they checked out. The employee at the front desk did not seem surprised.And did not charge them for the other days we had booked. I found them another hotel in the meantime. And while looking for another and sharing the story. The other hotels didn't seem surprised. My son was in town for a competition. So a lot of hotels were already full. So finding another was not an easy task. But I finally did. I highly urge this hotel to put a little a little effort into the quality of their establishment. Will we ever stay there again. NO

  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank beverly352
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colorado City, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 August 2011

After booking our rooms under an employee rate with a choicehotel.com link by mistake and calling the hotel to insure everything was ok with our reservations, and being told that all was GOOD!!! Then arriving at 12am on 7/13/2011 after traveling all day and being told by a Mr. Dan King that the employee who booked the room had to be there with I.D..I understood that was a mistake on my behalf and was trying to explain the situation when I was told by Mr. King "ALL YOUR DOING IS TRYING TO CHEAT THE SYSTEM!" I could not believe the horrible treatment that he was giving myself and my husband! At that point I asked to speak to his manager and he informed me that he was the manager. Even though his card said Director of Operations. I asked this man nicely,"What do we need to do?" still planning on staying there after this terrible Cust. Serv.. His reply was "I don't know but your not staying here." I have worked cust. serv. for many years and have never seen such horrible treatment to anyone!

Room Tip: If customer service is important to you do not stay here..
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  • Stayed July 2011, travelled with family
    • Service
Helpful?
1 Thank Kristi F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Juan, Puerto Rico
1 review
Reviewed 4 August 2011

I recently stayed at this hotel because it was very close to my brother house. The staff was very nice. The thing that shocked me was that they do not seem to use a vacum cleaner. The front door entrance of the Hotel is very filthy this is the entrance they should maintain it in optimium conditions. I stayed on the first floor and the rug was also not so clean. The laundry was always full of bed sheets everywhere.

The girl who cleaned the room do not change the sheets, even after we placed the sign, she disappeared the sign so we did not leaver her a tip. The towels did not smell nice If they fix these little details there Hotel will run in excellent conditions.

Awilda Hernández, San Juan, Puerto Rico

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Awilda_50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waco, Texas
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 May 2011

This hotel was very convenient. Only 6 miles from Sea World, where my mom and I came to visit. Wonderful and comfy rooms, friendly staff, great property. The breakfast could have used some improving, but overall not bad. Also, the only complaint I had is that every time I came down to the desk, the clerk was nowhere to be found.... But no issues to add. Definitely will be staying here when we come back in a couple months.

:) Love the flat screen tv's

  • Stayed May 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank country_kris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Arlington, Texas, USA
1 review
Reviewed 12 October 2010

The front desk management was very cordial. The room quality was better than other contemporaries. Good service for the money charged. Internet was the issue though, but they had business center with 24 hours internet and I was happy with that. Free continental breakfast was decent. So, good experience overall. Will go again if I need to stay in San Anonio.

  • Stayed September 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank smishra11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Corpus Christi, Texas
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 September 2010

The carpets in this hotel have never been shampooed. I had to wash my feet before I went to bed from going barefoot in the room. The bed was made each day, but the carpet was not vaccumed, nothing was wiped down and the toilet was never cleaned. I went to breakfast the next day and every chair in the breakfast room had multiple stains. There is a reason this motel was not crowded and I am going to spread the word, "dirty".

  • Stayed August 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank moomoo50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Quality Inn & Suites SeaWorld North

Property: Quality Inn & Suites SeaWorld North
Address: 9522 Brimhall, San Antonio, TX 78254-9717
Phone Number:
Region: United States > Texas > San Antonio > Northwest Side
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Spa Hotel in San Antonio
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Quality Inn & Suites SeaWorld North 2.5*
Number of rooms: 64
Official Description (provided by the hotel):
Property opened in late 2006 and is very close to both SeaWorld & Fiesta Texas. This 64 room hotel offers a variety of amenities as well as corporate and group rates. . ... more   less 
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Also Known As:
Quality Inn And Suites Bandera Point
Quality Inn & Suites Bandera Point Hotel San Antonio
Quality Inn Bandera Point
Quality Inn San Antonio
San Antonio Quality Inn
Quality Inn & Suites SeaWorld North San Antonio, Texas

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