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“Awesome Hotel and Staff”

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Drury Plaza Hotel San Antonio Riverwalk
Ranked #6 of 355 Hotels in San Antonio
Certificate of Excellence
Texas
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Awesome Hotel and Staff”
Reviewed 5 November 2013

Me and my best friend came here for a girls weekend November 1st - 3rd. It was great... the entire staff is amazing. From when you check in, to the people that take your plates at breakfast, to the valet, to the maintenance people, bartenders, etc... every single person that we encountered was so sweet and helpful. We loved the free breakfast and evening food and drinks. The breakfast had scrambled eggs, fresh made pancakes, biscuits and gravy, bagels with cream cheese, sausage patties, baked potato wedges, donuts, muffins, oatmeal with toppings, cereals, milk, orange juice, apple juice, sodas, coffee with different flavored creamers... it was SO good. It would have cost you at least $10 a person anywhere else, and you couldn't have gotten more when you were done. Loved smelling the popcorn in the afternoons. The evening drinks and food were really good. They had pretty much any drink you wanted - you get 3 free an evening, the food was hot dogs, nachos, some kind of soup, chili, baked potato, a pasta with tomato sauce, salad, carrot and celery sticks, and there was more food on that one, I just didn't look at everything on that either. The room was nice, big and roomy. Had a recliner in there, with a desk and chair, mini fridge, microwave, nice flat screen TV... the beds were so comfortable, pillows too. We just got a basic double room so I'm sure the suites are unreal! Me and my friend really enjoyed the hotel, and for the price you really can't beat it! We walked everywhere... it's about a 15 minute walk to the Alamodome, and everything else is right around the hotel... it's pretty centrally located to everything you would want to see. We did not use the valet because it was $21 a night, so we parked at a parking garage that is directly across from the Omni la Mansion del Rio which is about 2 blocks away from the hotel... just map the Omni and it's literally across from it... that garage is $9 a night. So when we left on Sunday, my friend had to go get the car while I waited with our bags where the valet is. I thought once they found out we didn't use them for parking, they would be rude and snobby, but they were SO sweet! Once she came, the valet got all of our bags that were on the cart, wheeled them over to the trunk, and put everything in the car for us and told us which way to get back on the highway. I mean, you honestly can't get any better than this hotel in my opinion. OH, and the view from the rooftop pool was amazing! There were 2 hot tubs up there too.... both full of people. I would recommend this to everyone, and this is the only place I will be staying anytime I'm in San Antonio!

  • Stayed November 2013, travelled with friends
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank havefaith324
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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English first
Level Contributor
42 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 4 November 2013

We stayed October 24-27th at the Drury Plaza Hotel Riverwalk on South St. Mary's Street. We could not have been happier. We had a one room suite. Our boys are 7 and 9 and they slept fine on the pull out couch because they had their own tv and complimentary drinks and popcorn. We slept well in the King sized bed because we had a door and our own tv! The hotel is well located directly on the riverwalk. Our balcony overlooked the Cathedral, which is beautiful lit up at night. We ate at Rita's on the riverwalk, which is convenient and has good drinks, but ok food. The Alamo is exactly one mile from the hotel. We easily walked it and lucked out that it was living history day. There were several people dressed up and demonstrating guns, knives, cookware, etc. from the period. We took a ton of pictures for any future Alamo school projects. We truly enjoyed the hotel, their morning breakfasts, and the daily evening kickbacks. Let's face it, boys are always hungry and this helped us with the hot dogs, macaroni and cheese and nachos. Everyone at the hotel was really nice and I would definitely come back. I have never stayed in a Drury Inn and will definitely look for them in the future.

  • Stayed October 2013, travelled with family
    • Value
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Helpful?
2 Thank Shf40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portland, Oregon
Level Contributor
41 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 3 November 2013 via mobile

The hotel is an old bank building, it is a cool building right on the river walk. Free cocktails in the evening, is a nice plus. The free breakfast was good, with lots of choices. Hope to return again next year.

Stayed October 2013, travelled with family
Helpful?
2 Thank 2Travelers4fun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gentry, Arkansas
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 November 2013

We stayed the late part of October and enjoyed every minute of our stay. The weather this time of year was gorgeous (upper 70's and lower 80's) Our room was a one bedroom suite with a terrace and Jacuzzi tub (room 1068) and it was like staying in an apartment with a walk-in closet. Our room was located in the San Fernando Tower, which is added on above the parking garage. If you want a room with a terrace and don't mind the long haul to another set of elevators, then I would suggest getting a room in the San Fernando Tower (15 floors). In that part of the hotel, you have access to three terraces (a hidden one between the two buidings, one that faces the San Fernando Cathedral and one that faces the city...all with great views) and you have access to the indoor pool and hot tub. The main part of the hotel has 24 floors ...these rooms did not have their own private terraces, but you had easier access to the breakfast/kickback area, main lobby/parking garage, Riverwalk access, Fitness Room, a terrace on the city side and the rooftop pool with two hot tubs. All these areas are available to the guests ....everywhere I went or looked had a great view. We would definitely stay at this hotel again..it was spacious, clean, affordable, friendly, walking distance to all of downtown/Riverwalk area and overall we enjoyed our stay at the Drury.

  • Stayed October 2013, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
4 Thank Debi W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Indiana
Level Contributor
113 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 2 November 2013

We were pleasantly pleased with the actual Drury Hotel and its proximity (right out the back door) to the Riverwalk, but the hotel is not in a great area...vacant buildings across the street and vagrants milling around and sleeping in store fronts. It would be in the best interest of this hotel to even support a local business venture into getting those stores back open across the street. Security was present at night but seemed to spend most of their time directing traffic in and out of the very busy valet parking. Which leads me to my biggest complaint about the hotel. The valet parking is $21 plus taxes each night of your stay and we tipped $2 everytime we went in and out...so basically $25. So plan on tacking $25 a night to your room charge when considering this location. We really felt this was a bit excessive, and if you are staying more than one night they should give you a break in the rate! Hotel is very elegant, breakfast is hot and very well maintained, also drinks and a full variety of hot and snack items each evening is a real bonus. But since we didn't come to the Riverwalk to sit in a hotel lobby to eat we didn't really take advantage of the evening food...though you literally could have made a meal out of it. The room was very pretty, but absolutely no view...we were looking at the roof of the building next door, and the front desk when checking us in switched me to this room after saying the room they had me down for originally had no view?? Room was very comfortable: beds and pillows were awesome. Overhead ceiling fan very nice. We did not use the pool area although we went up to the rooftop to take a look...two big hottubs also, very nice. Overall nice stay, but I probably wouldn't stay again due to the location and the parking fee.

Room Tip: Insist upon a room with a view of something...and not close to elevators, which dinged all night lon...
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank QBT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sussex, England
Level Contributor
94 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed 1 November 2013

Although part of a chain, the building is amazing. Unlike so many soulless hotels, this old bank has character to spare and is situated on the river walk, sadly without a bar or dining ara outside, but you can't have everything. The kickback can be very busy, but they allow you to have double drinks, quite sensibly so you don't have to queue too much. The food is OK although breakfast was repetitive.

  • Stayed October 2013, travelled solo
    • Value
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Helpful?
Thank SueG105
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 30 October 2013

Our room in the San Fernando tower had a terrace with a great view of the city as well as a small portion of the Riverwalk. It was spacious and clean and easily slept 6 people. The lobby is huge and comfortable with tons of character as it's the converted Alamo National Bank. The complimentary breakfast has great choices from eggs, sausage and pancakes to oatmeal, fruit and yogurt. The hotel is located in the middle of the action. For the price and location, this is our "go to" hotel in San Antonio. On a more personal note, I discovered many hours after we checked out that I left a pair of shoes in the room. I called and Sandy in housekeeping had someone check, recovered them and brought them to the front desk so I could swing by and pick them up on the way out of town. Thank you so much, Sandy!!!!

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank RobinHouston_TX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Drury Plaza Hotel San Antonio Riverwalk

Property: Drury Plaza Hotel San Antonio Riverwalk
Address: 105 South Saint Mary's Street, San Antonio, TX 78205-2810
Phone Number:
Region: United States > Texas > San Antonio > Downtown , East Side
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Romantic Hotel in San Antonio
#9 Family Hotel in San Antonio
#32 Business Hotel in San Antonio
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Drury Plaza Hotel San Antonio Riverwalk 3*
Number of rooms: 368
Official Description (provided by the hotel):
The Drury Plaza Hotel San Antonio Riverwalk is located on the San Antonio River, walking distance from shops, restaurants and entertainment. Relax in the sun on the deck of the rooftop pool, which also has two whirlpools! Formerly the Alamo National Bank, this 24-story renovated skyscraper features 50-foot ceilings, travertine flooring and stained glass windows. ... more   less 
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Also Known As:
Drury Plaza San Antonio
Drury Plaza Hotel San Antonio Riverwalk Texas

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