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“Love the Drury Chain!”

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Drury Plaza Hotel San Antonio Riverwalk
Ranked #9 of 357 Hotels in San Antonio
Certificate of Excellence
Reviewed 28 June 2014

We stayed this past week Sunday the 22nd to Wednesday the 25th. AWESOME!!! Love what they have done with the old bank building. Customer service was outstanding from check in to check out. Can't wait to stay on the Riverwalk again with Drury!!! Every other national chain of hotels should strive to have the kind of customer service that Drury has. Every employee greets you with a smile and that is hard to find at most hotels.

Room Tip: Get a higher floor to avoid the street noise. We stayed in a north facing suite in the old building...
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  • Stayed: June 2014, travelled with family
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2  Thank NormPSL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,358 - 1,364 of 2,831 reviews

Reviewed 27 June 2014

We stayed there because we have stayed at Drury's before and found them good. We liked to know it was on the RiverWalk and made use of the underground floor to get there. Well located to enjoy our stay.

  • Stayed: June 2014, travelled with family
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4  Thank Wally S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 June 2014

My wife and I stayed at the Drury Plaza the night of our wedding. We requested a room with a bathtub, which placed us in a handicap suite. Wow. The room was gigantic, with hallways and a full living room. The bathroom alone was the size of most hotel suites, with an enormous soaking tub/whirlpool and a shower, a double vanity and plenty of space. Also, we had a view looking out onto the Main Plaza. Obviously, we can't really speak to the amenities; we wanted to check out the pool, but didn't get in until almost 1. The one downside is the trek to the room; the hallways veer all over and are not exceptionally well marked. It was somewhat difficult to find the room, but once we did, we never wanted to leave.

Room Tip: Ask for a room facing the Main Plaza/San Fernando Cathedral - beautiful views and incredible room/su...
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  • Stayed: February 2014, travelled as a couple
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1  Thank Drew S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 June 2014

We've stayed here more times than I can count. It's downtown, has Riverwalk access and lots of amenities. Rooms have always been clean and the air-conditioning has been cold. They offer a free breakfast and evening snack buffet. We usually do take them up on the breakfast. There are two pools one is on the roof providing pretty awesome city views during the day and better at night. You really can't beat the price for downtown San Antonio.

Room Tip: There are some coupon codes out there on the internet that work, just search for them.
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  • Stayed: June 2014, travelled with family
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4  Thank mikel68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 June 2014

I spent 2 weeks at this lovely hotel located on the San Antonio River walk, They serve breakfast and have a kick back hour with drinks and appetizers all for free. All of the staff were extremely friendly and helpful. When I checked in Max went out of his way to help me and my friend have beautiful rooms that were next to each other. Brittany helped us set up our conference room spending lots of time assisting us with our AV equipment, Merci would check in with us through out the day making sure we were comfortable and had all of our refreshments needed. Annette was delightful, providing wonderful service but also sharing the history of the hotel. I will definitely recommend to all my friends but also to have our conference held there again. I also loved the new additions to the salad bar kudos for having a healthy choice.

Room Tip: Stay in the main tower not the San Fernando if possible.
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  • Stayed: June 2014, travelled on business
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4  Thank BSN25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 June 2014

We stayed here for 2 nights arriving on Memorial Day. The hotel was easy to find and the valet park staff were great. The Bell Boy who took our bags was really good and stayed with us guiding us up and then showing us round the room.

Check in went smoothly, the lobby was awesome, we had booked a suite with a terrace and a Jacuzzi, and it was amazing. It was in the secondary tower and we were glad we had the Bell man with us or we might have got lost.

Our room was huge! It maybe could have done with a few more pictures on the wall - as the sheer size of the place made it look a little empty. Our covered terrace overlooked the cathedral and there were great views from the bedroom and the bathroom. The pools were both good although we spent more time in the outside one.

During our stay we were given a gift basket from the staff with riverboat tickets, water and some trail mix for our anniversary - this was so kind and the accompanying card was sign by the reception staff.

We went down for the Happy Hour - which lasts a lot longer than that and met Annette (if I remember correctly) who makes great cocktails! The red wine was also very good considering it was complementary. The dinner time snacks, were great and ensured that we had very little dinner whilst in this town. Breakfast was also good. All in all a great stay.

  • Stayed: May 2014, travelled as a couple
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3  Thank BrummieVegasFan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DruryHotels, Manager at Drury Plaza Hotel San Antonio Riverwalk, responded to this reviewResponded 23 June 2014

Thank you for selecting the Drury Plaza Hotel for your visit to San Antonio over the Memorial Day holiday. We are happy to know that it was your first time in a Drury Hotel and even more excited that you plan to return to a Drury Hotel in the future! Also, we appreciate the wonderful comments you shared about our awesome staff and the experience you had as our guest. We will be sure to commend our staff utilizing your Trip Advisor review. Thank you again and we can’t wait to welcome you back to a Drury Hotel soon!

Matthew Hosack

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 June 2014

The staff is excellent and Sarah was awesome...she got on her radio to communicate with housekeeping to ensure our room was ready to check in. This was my kids' first experience at a hotel and 2 days later they are still talking about how great it was. Thank you Drury Riverwalk for our excellent and worry free stay.

  • Stayed: June 2014, travelled with family
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Review collected in partnership with this hotel
2  Thank Mark P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Drury Plaza Hotel San Antonio Riverwalk

Address: 105 South Saint Mary's Street, San Antonio, TX 78205-2810
Phone Number:
Region: United States > Texas > San Antonio > Downtown , East Side
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Romantic Hotel in San Antonio
#9 Family Hotel in San Antonio
#32 Business Hotel in San Antonio
Price Range: £119 - £248 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Drury Plaza Hotel San Antonio Riverwalk 3*
Number of rooms: 368
Official Description (provided by the hotel):
The Drury Plaza Hotel San Antonio Riverwalk is located on the San Antonio River, walking distance from shops, restaurants and entertainment. Relax in the sun on the deck of the rooftop pool, which also has two whirlpools! Formerly the Alamo National Bank, this 24-story renovated skyscraper features 50-foot ceilings, travertine flooring and stained glass windows. ... more   less 
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Also Known As:
Drury Plaza San Antonio
Drury Plaza Hotel San Antonio Riverwalk Texas

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