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“Great Service, Comfy Stay” 5 of 5 bubbles
Review of Drury Plaza Hotel San Antonio Riverwalk

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Drury Plaza Hotel San Antonio Riverwalk
Ranked #8 of 353 Hotels in San Antonio
Certificate of Excellence
washington
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Great Service, Comfy Stay”
5 of 5 bubbles Reviewed 24 July 2014 via mobile

Staying at Drury, made our visit, to San Antonio, more comfy and relaxing after a long trip from home. The room we got have a terrace that has a good view of the old church and the riverwalk. It is almost close to everything and it is a few blocks to Starbucks and the Alamo. Wish they have a map within the hotel because me an husband got lost several times inside the hotel :) They have pools and easy access to the Riverwalk. The breakfast in the mornings were great! Pancakes, sausages, potatoes oh my! My little girl who doesnt even want to eat sausages, there it was her favorite. Oh and not to mention the snacks or dinner for all their guests. They really know how to take care of everybody and thats what we like! Staying here is one of the best hotel experience we ever had!

  • Stayed July 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank jhvh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,619 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Amarillo, Texas
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 23 July 2014 via mobile

We loved the history of this hotel as a bank. The lobby is beautiful and they have worked very hard to preserve the historical look and feel of the building. The staff was very nice and accommodating. We told the front desk that it was our twentieth wedding anniversary and that we had honeymooned in San Antonio when returned we had wine and an anniversary card signed by the staff.

Stayed August 2013, travelled as a couple
Helpful?
1 Thank Jacqueline C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austin, Texas
Level Contributor
73 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 bubbles Reviewed 23 July 2014

Stayed here while attending a conference on the Riverwalk. I wish I had known about this place when I had little ones. Lots of "freebies" included in the affordable price. Excellent warm breakfast. Evening food and drinks are wonderful, too, eliminating the need to spend big bucks on Riverwalk restaurants. Since this was not my first time visiting the Riverwalk, not having to go out and deal with the crowds was appreciated. It is not typical buffet food. Loved the mac and cheese and the quesadillas. Many foods that kids would eat, and many foods for adults, too. Excellent selection of mixed drinks. Food and drink lines moved quickly. Empties were replaced quickly. Tables cleared promptly. The hotel room was laid out a little weird. Decent sized bathroom immediately on right upon entering the room. Mini kitchen just past bathroom. Room turns right, where a sofa and chair are against a wall. Hang another right for the king-size bed and television stand. This means that if you would like to sit on the sofa and watch T.V., the television needs to be turned completely to the side, which it can't be because of size and wire restraints. The bed is a bit wobbly, lacking support. Housekeeping is the reason for a very good instead of an excellent rating. There were some items in the room that were covered in dust. When my husband comments about something on the desk being really, really dirty, it definitely is dirty! I dropped something on the bathroom floor shortly after checking in, and after I picked it up, I wiped a small area of the floor with a tissue. It was dirty. I then wet a face cloth and wiped a few areas of the bathroom floor. They were all dirty. I saved the face cloth and reported it to the front desk. I didn't see any changes in our room the following days. The bathroom floor remained dirty. I happened to walk into the room one day as the housekeeper was just finishing, and I saw that she used one of those sticky roller pads to clean the floor, which explains the dirt. It picks up things on the floor, but it does nothing for the dirt. One last thing, which is a word of caution: if you find yourself staying here or anywhere on the Riverwalk during the basketball playoffs, and the Spurs win a series, no matter how trivial, the people of San Antonio take to their cars, beeping horns and shouting, while riding back and forth from downtown to the Riverwalk. They do this for two hours. The night they won their division playoff, the horns started at 11:20 p.m. and went on until 1:20 a.m. The nonstop noise kept me awake, and definitely affected my overall opinion of the city. I absolutely, positively will never, ever return during the playoffs.

  • Stayed May 2014, travelled on business
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Victoria F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Antonio
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 23 July 2014

The room was great, and the staff was wonderful. We asked for extra towels and blankets and they were fast and friendly. The breakfast and the evening snack was wonderful with many choices including healthy ones.

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Alex S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Terrell, Texas
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 22 July 2014 via mobile

Staying here on recommendation of friends. It's a great place. Quiet even though we're next to elevators. Great breakfast & twice the kick back food was enough to replace dinner. The 3 free drinks each night were plenty to last all evening for hubby & me. Choose the drink line where Annette is bartending - she great! Great amenities. Friendly helpful staff. Comfortable rooms. We'll definitely stay here again.

Stayed July 2014, travelled as a couple
Helpful?
Thank horseygirl426
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peterborough
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 22 July 2014

This Drury Inn was located right on the Riverwalk. A short stroll to all the action, including the Alamo. If you have not tried a Drury Inn you will be pleasantly surprised. Breakfast (hot) is included but along with that a Happy Hour with 3 free drinks and hot appetizers. A great place with good service and location. Cant lose.

  • Stayed March 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
Thank laruPeterborough
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oconto Falls, Wisconsin
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 21 July 2014

The valet guys are wonderful. Professional, efficient and give great directions. The lobby is beautifully restored. The stained glass window is something you should see even if you don't stay there. Best viewed from second floor dining area. Check in staff are quick and friendly. Our room was nice, beds comfortable. The free food in the morning and evening was a real bonus. Can't say enough good things about the staff in the dining area. Everyone was friendly and accommodating. Housekeeping staff also friendly always greeting all guests. The roof top hot tub was a special experience because the views are incredible.
Access to riverwalk was easy. I will stay there again for sure.

  • Stayed July 2014, travelled with friends
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Denise W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Drury Plaza Hotel San Antonio Riverwalk

Property: Drury Plaza Hotel San Antonio Riverwalk
Address: 105 South Saint Mary's Street, San Antonio, TX 78205-2810
Phone Number:
Region: United States > Texas > San Antonio > Downtown , East Side
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Romantic Hotel in San Antonio
#9 Family Hotel in San Antonio
#32 Business Hotel in San Antonio
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Drury Plaza Hotel San Antonio Riverwalk 3*
Number of rooms: 368
Official Description (provided by the hotel):
The Drury Plaza Hotel San Antonio Riverwalk is located on the San Antonio River, walking distance from shops, restaurants and entertainment. Relax in the sun on the deck of the rooftop pool, which also has two whirlpools! Formerly the Alamo National Bank, this 24-story renovated skyscraper features 50-foot ceilings, travertine flooring and stained glass windows. ... more   less 
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Also Known As:
Drury Plaza San Antonio
Drury Plaza Hotel San Antonio Riverwalk Texas

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