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Staybridge Suites Downtown San Antonio Convention Center
Ranked #89 of 354 Hotels in San Antonio
Certificate of Excellence
Bay Saint Louis, Mississippi
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“We will be back!”
Reviewed 19 May 2014

We were in San Antonio for a conference and stayed here and we are certainly glad we did! This is a beautiful facility in a very attractive neighborhood. The suite was roomy and comfortable and contained every amenity we could have ever needed. The staff were some of the friendliest and most helpful I have ever encountered. The breakfast was top notch, a great variety and very tasty. The evening social/happy our was a very nice surprise, we made this our evening meal two of the nights we were there. It is a short 10 minute walk from the River walk so it will be our go-to for San Antonio visits from now on!

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Edward M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
German O, Director of Operations at Staybridge Suites Downtown San Antonio Convention Center, responded to this review, 29 June 2014
Edward M.,

Thank you for taking the time to write a review regarding your recent stay with us. We are glad to hear we are now your choice hotel when traveling to San Antonio. It is our mission to ensure you receive the best hospitality experience possible while staying with us in order to keep your loyalty. We look forward to serving you again while in San Antonio.
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192 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
1 review
Reviewed 9 May 2014 via mobile

From the front desk worker named Gabe, to the food workers Rodger and Vivian, and to all the housekeepers; they we're absolutely amazing. I as one of the US Army Soldiers who have stayed in this suite for 6 months have made my stay a worthwhile, fun, and enjoyable. Once I get off from work, I either get a greet with a smile or a conversation which would brighten up my day. This hotel had become my second home and will definitely come back and stay. Free hot breakfast every morning, free dinner from Tues- Thurs. I have no complaints.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rachelle p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
German O, Director of Operations at Staybridge Suites Downtown San Antonio Convention Center, responded to this review, 29 June 2014
Dear Rachelle,

Let me begin by thanking you for taking the time to give us your feedback of your most recent stay with us. It is our goal to ensure all of our guests feel at home while staying with us and have a hotel family to come home to while away from your own. It gives us great pleasure to hear of your ease and comfort while staying with us. It is stories like this that make our jobs worthwhile. We look forward to seeing you again in the future.
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Baltimore, Maryland
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 May 2014

My husband and I really enjoyed our stay in San Antonio and the staff at Staybridge made the stay even better! From the first day, the staff made us feel welcome, they were so friendly and inviting. The hotel is not in the center of downtown, but a very short walk to the convention center, riverwalk and the Alamo (all the hotspots). Our room was clean, comfortable and it really felt like home. I would also like to thank specific staff members, Vivian and Roger, who really were extremely friendly and accommodating.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
1 Thank nrao001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
German O, Director of Operations at Staybridge Suites Downtown San Antonio Convention Center, responded to this review, 29 June 2014
Nrao001,

Thank you so much for taking time to give us your feedback. We are glad to hear you enjoyed your stay with us while away from home. It is our mission to try and ease all of our guests travels as much as possible. We look forward to serving you again when in the San Antonio area.
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San Antonio
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 28 April 2014

Stayed Fiesta weekend. Had the best stay from checkin to check out. Check in was smooth and fast considering the girls in my party checked in a various times. The room was as excepted. Tv remote didnot work may have been user error, but we called and someone came up right away.Despite Fiesta and a carnival next door the room was very quite. First night was 2, the 2nd day the 3 person arrived. We needed clean sheets on one bed. We found Catherine in the hall, explained, she dropped what she was doing came to the room and changed the sheets, gave us clean towels, and supplies,even sprayed frebreeze, so that our room would be fresh for the other person. When our friend arrived we saw her in the hall she asked if every thing was okay and did we need anything. The kitchen had everthing, even a cork screw. Morning breakfast was great, waffles,sausage juice cereal,fruit etc. The staff was very nice and helpful. Keeping the area clean and tables clean. The location was perfect. Walking distance to town, but yet away from the craziness. The hotel is a typical hotel, it was the staff that made this stay perfect. Would recommend to everyone. As an independent travel rep and coordinator I will definitely book this hotel again.

  • Stayed April 2014, travelled with friends
    • Value
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Helpful?
Thank SanAntonioSoccer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
German O, Director of Operations at Staybridge Suites Downtown San Antonio Convention Center, responded to this review, 28 April 2014
Dear SanAntonioSoccer,

We are glad to hear you enjoyed your stay with us during your Fiesta weekend. Through all the Fiesta festivities going on I am glad we were able to provide you with courteous staff and comfortable suite. We hope that when planning your next Fiesta stay you keep us in mind and return to the Staybridge Suites Downtown Convention Center.
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San Antonio, Texas
1 review
Reviewed 23 April 2014

Stayed at the Hotel for 60 days Feb to April. Staff was excellent! Gabe at the front desk and Roger in the food area were outstanding! Both were friendly and anticipated any need. The atmosphere of the Hotel was great! They got people out of their rooms and got them to scoailize so you didnt feel trapped in your room. Warm feelng. I would return with out hesitation and will book my visitors to my San Antonio Plant here! Thanks for making my transiton to San Antonio enjoyable.

  • Stayed February 2014, travelled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank Peter S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
German O, Director of Operations at Staybridge Suites Downtown San Antonio Convention Center, responded to this review, 28 April 2014
Dear Peter S,

Thank you for taking the time to post a review about your recent stay. We are glad to hear the ease the staff was able to give you during your transition to San Antonio. Thank you for choosing Staybridge Suites Downtown Convention Center.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chattanooga, Tennessee
Level Contributor
103 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 22 April 2014 via mobile

We stayed here for three weeks in March while my husband worked nearby, it was wonderful. The staff was friendly and helpful and the food was great. Three things that we loved about the room was the veiw of Sunset Station, the large desk for working, and the kitchen that included all of the nessesities for cooking including the little things like can openers and measureing cups. The location was also fantastic, a short ten minute walk to the Riverwalk and the River Center Mall. I felt very comfortable walking here during the day while my husband was at work. We were on the sixth floor and were never bothered by the train.

Stayed March 2014, travelled on business
Helpful?
Thank Lorraine S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
German O, Director of Operations at Staybridge Suites Downtown San Antonio Convention Center, responded to this review, 28 April 2014
Dear Lorraine S,

Thank you for choosing Staybridge Suites Downtown Convention Center. It is our pleasure to ensure all of our extended stay guests are as comfortable as possible throughout their stay while you make us your home away from home. We hope to serve you and your family the next time in San Antonio.
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United Kingdom
Level Contributor
93 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
Reviewed 17 April 2014

We arrived here after 24 hours travelling, and could not wait to get in. On checking in we found out the room we wanted was not available, but the Hotel gave us an upgrade from a 1 bedroom suite to a 2 Bedroom suite. This suite is huge. It has 2 en-suites as well as the large lounge/Dining room area. This had a sofa bed as well as a dining table. The staff were helpful and attentive and all in all it was a great stay. Its a 10 minute stroll from the Mall etc and well positioned.

This was a business trip and it was a great suite to come back to and unwind.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank yorkshirebhoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
German O, Director of Operations at Staybridge Suites Downtown San Antonio Convention Center, responded to this review, 28 April 2014
Dear Yorkshirebhoy,

Thank you for taking the time to fill out a tripadvisor review. We know when traveling to San Antonio there are plenty of choices when it comes to lodging. I am glad to hear that we met the required needs you were looking for in a hotel. We look forward to serving you again when in San Antonio.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Staybridge Suites Downtown San Antonio Convention Center

Property: Staybridge Suites Downtown San Antonio Convention Center
Address: 123 Hoefgen Ave, San Antonio, TX 78205-3340
Phone Number:
Region: United States > Texas > San Antonio > East Side
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#29 Romantic Hotel in San Antonio
#43 Business Hotel in San Antonio
#81 Family Hotel in San Antonio
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Staybridge Suites Downtown San Antonio Convention Center 3*
Number of rooms: 138
Official Description (provided by the hotel):
Welcome to Staybridge Suites San Antonio Downtown Convention Center. Ideally located in Historic Sunset Station, in the heart of downtown San Antonio TX, within walking distance of the Alamo, Riverwalk shops & restaurants, Alamodome and Convention Center. Our premier location provides upscale accommodations near Fort Sam Houston, Lackland AFB, Baker Hughes, Weatherford, Geekdom, USAA and Coca Cola. Each of our guest rooms is a spacious apartment-style suite complete with a full kitchen with microwave, stove top, dishwasher and full size refrigerator making it perfect for guest staying more than a few nights. Stay at our pet friendly hotel and enjoy easy access to Historic Sunset Station in downtown San Antonio's historic St. Paul District. The Alamo, Riverwalk, Rivercenter Mall and major events at the Alamodome can all be found less than one mile away. For your convenience, enjoy our 24-hour business center & complimentary high-speed Internet access. During your stay, we invite you to take advantage of our fully equipped kitchens, laundry services, outdoor pool, a well equipped fitness center, a lending library and a barbecue pavilion. In the morning, be sure to visit our complimentary daily breakfast buffet, and in the evening, join us in our great room for complimentary beverages and hors d'oeuvres Monday through Wednesday. Book today and prepare to "Get Comfortable!" ... more   less 
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Also Known As:
Staybridge Suites San Antonio Sunset Station Hotel San Antonio
San Antonio Staybridge Suites
Staybridge Suites Downtown San Antonio Convention Center Texas

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