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“Did not receive all that was paid for”
Review of Texas Winos

Texas Winos
Ranked #13 of 30 Food & Drink in San Antonio
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Attraction details
Recommended length of visit: More than 3 hours
Reviewed 29 August 2017

**We have not received any after event apology nor partial refund nor offer to have another experience with them. So in the end, we and many others we spoke to still felt a little cheated on the deal.**

The Ft Worth area winery tour we purchased stated visiting 3 wineries, getting a wine glass each, and a photographer would be there "no need to bring a camera to take photos" so we could download the photos free after the trip.

Our experience... After the groupon purchase and weeks before booking the tour, I emailed a question and received no response. I only received a response AFTER I booked the event. They blamed it on emails going to spam. This was probably our first inkling of how things were to go...

Day of tour no guide showed, no phone # on the Texas Winos website (email only), bus driver could not get guide or anyone to answer their phones. He was not given a route plan this time. The bus driver said his dispatch stated the Dallas winery tour was having the same issue, no guide from Texas Winos showed or was responding to them either. NOT a good impression of the company happening here!!

With several of us emailing and calling various numbers numerous times, we obtained the location of the first winery and we all decided to go without the guide since we STILL had no response from the guide.

Our guide never "joined up" with us as we were eventually told.

With our modified schedule, we only went to 2 wineries. In place of the 3rd winery, we were sent to a street front tasting room DaVita and told to "explore" the town for an hour. The last place was supposed to give a glass of wine in place of the 3rd tasting. They served ONE 2oz pour in a plastic 4oz solo cup and it was artificially flavored type wine. It was not drinkable.

We never received our wine glasses.

We had no photographer and so we only have a couple of photos we took ourselves from our phone.

The wineries and restaurant kept wanting to collect money from one of the guests who we joked was our make-shift leader. Not cool to put a paying guest in that position!

We did have fun because our group really came together and we had fun people in our group. Our first winery even said he'd not seen a group like this act so family like. LOL.

I will say if you do just the $98 tour for 2, it is NOT worth the money ESPECIALLY since the tasting is another $31 per person which you find out during your booking process... We never actually "toured" anything AT the wineries as we only were on an outside patio or in a tasting room. You can do this for free anytime by yourself by driving around Grandbury, TX. Don't spend $100 to visit a winery if you aren't drinking, though they did provide lunch.

If you are paying the $31 / person for the tasting, then it is nice to have someone else driving. The 2 wineries we did actually go to served 4 and 5 wines in their tasting and they were very friendly. I felt bad that the vintner had a hard time keeping everyone's focused attention due to no tour guide. It was hard to hear what the vintner was talking about over all the group's chatter.

We are thinking of trying TexasWinos again and see if the experience is different if run how it was supposed to and we actually get all that we paid for....

3  Thank michele b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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41 - 45 of 96 reviews

Reviewed 19 August 2017 via mobile

Just went on the winery tour with Richard, it was a blast! He keeps you informed about what is happening before you arrive and is really passionate about what he does! The winery's were fabulous especially vinoium which was an added bonus at the end which was unplanned. Everyone had a great time and can't imagine a better tour out of Austin!

Thank Keri A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 July 2017

They canceled the cruise and did not return my money. Sent multiple emails and left phone messages that were not returned.

4  Thank dwest1002017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 July 2017

I couldn't be happier with the EXCELLENT customer service I received from Richard & his people at Texaswinos! They accommodated our needs in every way possible, and made sure the CUSTOMERS were taken cared of first & foremost. Which you don't see alot of these days with companies anymore. I will definitely be coming back for future tours with Texaswinos, as well as recommending them to all my friends! :)

Thank soonerbabe22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 5 July 2017

My husband and I went with another couple from Austin to the Fredericksburg TX Winos' Fourth of July special winery tour and event, and we are already planning to go next year if they offer it again. It was really, really fun. The tour was well organized, the driver and tour guide were very knowledgeable, the winery folks were personable, and the evening meal at the Woodrose Winery with the pairings was delicious. All of this was followed by a beautiful private fireworks show at Woodrose, which we all watched from the porch, outdoor tables etc just across the expansive driveway. It was a terrific day trip and the price was very reasonable. I've gone on several of their tours now and they just keep getting better and better.

Thank Meredith B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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