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“Awesome experience”

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Days Inn San Antonio/Near Lackland AFB
Ranked #248 of 356 Hotels in San Antonio
Huntington Beach, California
1 review
“Awesome experience”
Reviewed 6 June 2014

We stayed for our son's Air Force BMT graduation weekend. They took care of us from beginning to end.
When we decided to leave earlier( we drove from California) and use our extra night on the road instead of here, Geneveve Vistan took care of us and switched one night here to another Days Inn on our route home. It was easy and flawless. She called the other Days Inn, booked our late arrival stay, then extended our checkout time here, all while saving us a few bucks.
We appreciate how easy she made it.
The free breakfast here is nice. We love the Texas shaped waffles. Very conveniently located to Lackland. About 5 minutes or less to the base.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ltllor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Geneveve V, Director of Sales at Days Inn San Antonio/Near Lackland AFB, responded to this review, 28 July 2014
Dear Valued Guest,

Thank you for sharing your comments regarding your stay at the Days Inn San Antonio Lackland AFB. It is always an honor to assist BMT families every week. Your feedback will be shared with the team to serve as recognition and encouragement; as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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442 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (36)
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English first
Portland, Oregon
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 June 2014

I just stumbled on this hotel and am so glad I did! Its not super fancy but its very neat and clean, we felt safe and cared for. The staff went above and beyond! They knew which gate to go to for graduation events, where to stand for best pictures, how much time we needed to get around town. The staff were patient and had a helpful answer for every question!The breakfast was fresh,clean and plentiful, make your own Texas shaped waffles even! If you don't want to spend a lot of money, and need a close,clean,friendly place to stay for BMT grad, this is the place! There were quite a few other families for graduation and it seemed like a big family event gathered around the pool and breakfast. It is about a quarter mile to the base,easy freeway access, minutes to sea world and down town San Antonio.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank js2309
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Geneveve V, Director of Sales at Days Inn San Antonio/Near Lackland AFB, responded to this review, 28 July 2014
Dear Valued Guest,

Thank you for sharing your comments regarding your stay at the Days Inn San Antonio Lackland AFB. It is always an honor to assist BMT families every week. Your feedback will be shared with the team to serve as recognition and encouragement; as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dallas, Texas
1 review
Reviewed 1 June 2014

I was just upset as far as the money for the rooms I even called Customer service to resolve the problem, they need to learn how to divide when it comes to money when there are a number of people involved.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn

Helpful?
Thank Kathy T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Geneveve V, Director of Sales at Days Inn San Antonio/Near Lackland AFB, responded to this review, 28 July 2014
Dear Kathy,


Thank you for taking the time to tell us about your experience at the Days Inn San Antonio Lackland AFB. Your feedback is very important to us. At this property, we strive to provide a superior guest experience, and I am sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We appreciate your sharing your concerns and hope you will give us an opportunity to better serve you in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Orlando, FL
Level 2 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 30 May 2014

My parents and I stayed here for my brother's graduation from the Air Force. It is conveniently close to the base. The room rate was great, and it included breakfast, which we enjoyed. The room was clean, clean sheets and towels. The front desk staff was very nice and helpful with directions to attraction areas, and the airport. There was a charge under "other" on my bill that I disputed but Jacob, the manager, took care of the matter immediately. Overall, we had a very good experience during our stay at this location.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank scout67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Geneveve V, Director of Sales at Days Inn San Antonio/Near Lackland AFB, responded to this review, 28 July 2014
Dear Valued Guest,

Thank you for sharing your comments regarding your stay at the Days Inn San Antonio Lackland AFB. It is always an honor to assist BMT families every week. Your feedback will be shared with the team to serve as recognition and encouragement; as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Antonio
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 May 2014

We were here for our sons graduation from Air Force training. The location was about 5 min from the gate. The staff was very informative and helpful. The breakfast was OK, but the room was small and there was a long wait for Waffles.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn

Helpful?
1 Thank Jeff M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Geneveve V, Director of Sales at Days Inn San Antonio/Near Lackland AFB, responded to this review, 28 July 2014
Dear Valued Guest,

Thank you for sharing your comments regarding your stay at the Days Inn San Antonio Lackland AFB. It is always an honor to assist BMT families every week. Your feedback will be shared with the team to serve as recognition and encouragement; as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Antonio
Level 3 Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 6 May 2014

Hotel was in an easy out of location. Rooms are clean and housekeeping was great. We will be staying here again!

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn

Helpful?
1 Thank Marie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Geneveve V, Director of Sales at Days Inn San Antonio/Near Lackland AFB, responded to this review, 28 July 2014
Dear Marie,

Thank you for sharing your comments regarding your stay at the Days Inn San Antonio Lackland AFB. Your feedback will be shared with the team to serve as recognition and encouragement; as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Days Inn San Antonio/Near Lackland AFB

Property: Days Inn San Antonio/Near Lackland AFB
Address: 6815 Highway 90 West, San Antonio, TX 78227
Phone Number:
Region: United States > Texas > San Antonio
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #248 of 356 Hotels in San Antonio
Price Range (Based on Average Rates): £
Hotel Class:2 star — Days Inn San Antonio/Near Lackland AFB 2*
Number of rooms: 98
Official Description (provided by the hotel):
Enjoy comfortable accommodations in the Lone Star State at Days Inn San Antonio hotel near Lackland Air Force Base, Kelly USA and The Alamo, off U.S. Highway 90. Wake up to a call, then enjoy free Daybreak continental breakfast and a free newspaper.Check in with family and friends using free Wi-Fi Internet access, then swim in our outdoor pool, featuring a grilling area. We offer a business center, sundry store, and free parking. Non-smoking and handicapped-accessible rooms are available upon request, and refrigerators are included in some rooms. Kids 17 and under stay free with an adult at our pet-friendly San Antonio hotel.LOCAL ATTRACTIONS No trip to San Antonio would be complete without seeing The Alamo, site of the famous 1836 Texas Revolution battle that has come to symbolize a heroic struggle for freedom against impossible odds. Stroll the historic mission buildings as you imagine the compound bustling with activity and purpose. With thrilling rides, entertaining marine mammal shows and other fascinating exhibits, San Antonio SeaWorld provides hours of entertainment for kids and adults alike. Check out the San Antonio River Walk, just 10 miles from our San Antonio hotel, a unique public space packed with bars, restaurants and shops, or head to the Henry B. Gonzalez Convention Center if you are here for a trade show or conference.DINING OPTIONS There are several fast-food restaurants just a block or two from our hotel in San Antonio, Texas, including Denny's next door, Arby's, McDonald's, Taco Bell, KFC and Wendy's. Drive just a few minutes to reach familiar family-friendly eateries such as IHOP, Red Lobster, Carino's Italian and Texas Roadhouse. ... more   less 
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Also Known As:
Howard Johnson Inn And Suites San Antonio-Lackland/Seaworld Hotel San Antonio
Howard Johnson San Antonio
San Antonio Howard Johnson
Days Inn San Antonio/Near Lackland AFB Texas

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