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“River walk Gem”

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Grand Hyatt San Antonio
Ranked #18 of 358 Hotels in San Antonio
Certificate of Excellence
GreenLeadersSilver level
Brownwood
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“River walk Gem”
Reviewed 6 August 2014 via mobile

Great place to stay in the heart of San Antonio. Beautiful newer property with a great pool and workout facility! Pinkie went above & beyond to make our stay at the Grand Hyatt enjoyable. She was personable and helpful. This was our second visit and we will definitely come back.

Stayed August 2014
Helpful?
Thank Joey W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie C, Manager at Grand Hyatt San Antonio, responded to this review, 8 August 2014
Thank you for this kind review. We are happy to hear you enjoyed our property’s Riverwalk location. We look forward to seeing you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,382 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (500)
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English first
san antonio
1 review
Reviewed 5 August 2014

The strawberry mojito made by Tommy was fantastic and Tara was a great server. I will come back to the bar because of them!the hotel was conveniently located next to the convention center and river walk.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mclaydst
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie C, Manager at Grand Hyatt San Antonio, responded to this review, 8 August 2014
We appreciate your feedback. Looking forward to seeing you soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Antonio, Texas
1 review
Reviewed 5 August 2014

I am here for a conference and Bar Rojo is conveniently located on the lobby floor - the cocktails were deliciously mixed by bartender, Tommy Contreras, and we had a very nice & outgoing server, Tara Booth. The strawberry mojito is a must try!

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bjp1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie C, Manager at Grand Hyatt San Antonio, responded to this review, 8 August 2014
We enjoyed reading your feedback and are happy to hear you enjoyed your stay with us! We look forward to your next trip to San Antonio.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta
2 reviews
Reviewed 5 August 2014

Stephanie at the rojo bar was very friendly and very responsive. Her positive attitude was contagious. She went above and beyond to serve us even though the bar was packed.
You are very lucky to have her on your team.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Igroeg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie C, Manager at Grand Hyatt San Antonio, responded to this review, 8 August 2014
We appreciate your feedback. Looking forward to seeing you soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dallas, Texas
Level 6 Contributor
94 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 5 August 2014 via mobile

Down on the Riverwalk for a convention, excellent conference services, but our room is not quite top notch. While I would stay here again for a "paid" work trip, I would not chose this for a family trip. Our room has scuffs on multiple surfaces, it is missing some of the decorative pillows & disposables do not look fresh.

It is an awesome location, ( quick off freeway, on end of Riverwalk) average accommodations, just needs a bit of refreshing to command the four star price.

Stayed August 2014, travelled on business
Helpful?
Thank TravelFoodLoveIt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie C, Manager at Grand Hyatt San Antonio, responded to this review, 8 August 2014
Thank you for your feedback. We are glad to hear you enjoyed the location of our property. We hope to see you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Winnetka
Level 4 Contributor
45 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 5 August 2014

Attended a conference here; attentive staff, nice facilities, spacious. Had Internet included with my room type (YES!) Outside of the work events, did not dine in the hotel. Maria Mia, a short walk on the Riverwalk, was out favorite. With the mall/food court so close, there are quick and cheaper options. We enjoyed a ride on the river one evening. Airport was about 15 minutes away.

Room Tip: I was on the 8th floor, midway to the elevators and near the ice/vending. Noise was not a problem.
See more room tips
  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Service
Helpful?
2 Thank WinnetkaDawn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie C, Manager at Grand Hyatt San Antonio, responded to this review, 8 August 2014
Thank you for this kind review. We are happy to hear you enjoyed our property’s Riverwalk location. We look forward to seeing you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 5 August 2014 via mobile

Kiera served us very well. Her inquiry and suggestions helped us find a beverage that was sutiable for our palate. The merlot that she suggested was very nice and smooth! She was also patient with me when it came to dividing the bill with a coworker! Thanks Kiera for.your
help!!!

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mel H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie C, Manager at Grand Hyatt San Antonio, responded to this review, 8 August 2014
We enjoyed reading your feedback and are happy to hear you enjoyed your stay with us! We look forward to your next trip to San Antonio.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grand Hyatt San Antonio

Property: Grand Hyatt San Antonio
Address: 600 East Market Street, San Antonio, TX 78205
Phone Number:
Region: United States > Texas > San Antonio > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in San Antonio
#11 Luxury Hotel in San Antonio
#17 Business Hotel in San Antonio
#31 Family Hotel in San Antonio
#42 Romantic Hotel in San Antonio
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Grand Hyatt San Antonio 4*
Number of rooms: 1003
Official Description (provided by the hotel):
With a dramatic design that exemplifies this unique city, the Grand Hyatt is an exciting blend of modernism and the Latin culture. Located on the Riverwalk, its warm hospitality and bold colors create a San Antonio Luxury hotel that is perfect for every guest, whether traveling for business or vacation. This urban retreat has a premier location, adjacent to the convention center and HemisFair Park. Our outstanding amenities and unprecedented services will make your experience extraordinary. ... more   less 
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Also Known As:
Grand Hyatt San Antonio Hotel San Antonio
San Antonio Grand Hyatt
Hyatt San Antonio
San Antonio Hyatt
Grand Hyatt San Antonio Texas

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