They just treat your right, like they are glad you are there!! Plus it is close to the airport & it's still quite in your room
- Free Wifi
This wasn't a bad place to stay, especially for the price, but it is a little ways away from the Riverwalk and other attractions. It did get a little noisy from traffic flying overhead. The biggest disappointment was that the jacuzzi only had two working jets, so it was more of a hot bath than a relaxing seat with some massaging bubbles.
The hotel is surprisingly easy to get to from the airport, and especially easy to return a rental car. The room was adequate: it was clean, well ventilated and in a quiet part of the hotel far from the noise of the 410 loop. The restaurant was typical of Marriott Courtyard new format and the service was good. Registration and check-out were easy, and I printed my boarding pass for my return flight right next to the check-in desk. The only downside is the very seedy area where the hotel is located. It is in an industrial area, surrounded by warehouses, fast food joints and a notorious strip club. The trick to staying at this hotel is to get to your room before dark and to stay there until it is light. I would not venture out into that parking lot alone unless accompanied by an army--that is how seedy the neighborhood is.
Spent one night on a business trip. I was unaware that the hotel was being renovated. This is an example of how outstanding, motivated employees can overcome a potential negative and turn it into something positive. I was greeted at the desk with a room upgrade, complimentary drinks, food and an outstanding level of personal attention. It more than made up for the fact that most of the hotel surroundings were covered in plastic sheeting. I would stay here again.
We stayed one night in order to catch an early flight. The lobby and rooms have been recently renovated and in very good condition. Since our flight left at 6 AM I asked if they would pick me up at Hertz the night before and take us to the airport in the AM so we would have one less then to do so early in the morning. They were very kind and quickly said they would.
We stayed at this hotel just one night before departing at the San Antonio Airport early in the morning. The 24 hour complimentary shuttle was a blessing we were able to turn in our rental car the night before and the shuttle picked us up before check in and took us back to the airport in the morning. The room was spacious and comfortable with a small refrigerator and all standard features. We were also traveling with an infant and toddler and had no problem accommodating the travel crib provided at no charge as well as the fold out sofa bed for the older child. The only complaint was that the bathroom had an odor like it was stale or mildewed but after getting settled in our room it wasn't disturbing enough to request a room change. We were on an upper floor but the first floor rooms balcony open up to the pool courtyard which would have been really cool in the summer.