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“Excellent facility--top notch staff”

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Embassy Suites by Hilton San Antonio Airport
Ranked #39 of 354 Hotels in San Antonio
Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent facility--top notch staff”
Reviewed 30 March 2009

Excellent facility. Very relaxing atmosphere--all clean; all excellent working condition. Even better staff. Friendliest and most helpful staff I've come accross in 20 years of business travel. Big rooms; lots of water pressure and hot water in the showers, and a fabulous free breakfast with made-to order omlets and other eggs. Excellent upscale outdoor mall with large movie theater nearby and hotel shuttle will take you there and back.

I would stay there again in a heart-beat.

  • Stayed March 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Billybabby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (89)
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English first
Holmdel
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 March 2009

We attended a wedding ceremenoy on March 6th and 7th to attend an Indian marriage wedding ceremony and also as a family get-together with small kids and I can not imagine the high quality of hospitality and friendly environment in the Embassy suites so much that we really felt like staying in a home away from home. The staff was very cooperative and the dinner lunch and breakfast arrangements were done so profefessionally and so tasty that it makes sense to recommend it for our next wedding ceremonies.

  • Stayed March 2009, travelled with family
    • Value
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Helpful?
1 Thank snemana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Texarkana, Texas
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 16 March 2009

When my husband and I arrived at the hotel we noticed there was no parking spot and 2 school buses in the parking lot. I thought oh great, and no sleep tonight! (Due to a possibly loud hotel.) Well, we lucked out and found someone backing up out of their spot fairly close to the door, we parked and walked in. We were given a room on the top floor.

Room: A typical Embassy Suites room. It had a living room and then the bedroom. There were kids everywhere (teenagers)- running up and down the hallways... etc, so the living area of our room was fairly loud, which wasn't a big deal, we weren't going to be there long. Anyhow, I figured the kids were just excited about being away from home. :-) The only thing I was worried about was the noise level and trying to sleep that night. We closed the door to the bedroom, and we didn't hear a thing. We had a great night's sleep. The bed was very comfortable!

Cleanliness: The room was very clean! I didn't find a spot of dirt any where. The bathrrom was clean, no mold, hair or other gross stuff.

Service: Everyone was very nice. They were busy- the hotel was full! We were always greeted with a smile and a "how are you."

Location: For us it was a great location. We were visiting a sick grandmother nearby. This hotel is right next to the International Airport and new roads. Our GPS found this hotel, but the roads are so new it took us right past it! So, for a short time we were lost. Just make sure you take the Jones-Maltsberger Exit off of highway 281. I am not sure how long it would take you get to the Riverwalk from here... surely not too long.

Value: Great! This was a free HIlton Honors stay for us. It was exactly what we needed. They have a buffet style breakfast in the morning with anything you would want- even Dr. Pepper! They do make omletes and cook them to order. The hotel employees were running around keeping everything clean. I did notice they had something going on when we got there Saturday evening, it looked like snacks and drinks. We were on our way out the door and didn't stop to look.

Hope this helps, if you have any questions please e-mail us! ambercfreeman@hotmail.com

We will stay here again. It suited our needs. The hotel is very pretty inside.

  • Stayed March 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 2intx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Texas
Level Contributor
39 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 13 March 2009

This hotel offered great access t o all of the major freeways in the area. It was also close to The Quarry and Wal-Mart for shopping. The rooms were updated, clean and fairly large. The food was average and the parking lot fills up quickly; however, the staff was very friendly and helpful. Would stay there again in a heartbeat !

  • Stayed January 2009, travelled on business
    • Value
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Helpful?
Thank cocosmommy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alabama
1 review
Reviewed 2 March 2009

The Embassy Suites room layout with living area separate from bedroom is very nice. Refrigerator, microwave, and ocffe pot was bonus, but not used as much as expected due to complimentary "made to order breakfast" and I'm talking real breakfast food. The coffee is one the best I've had, to include Starbucks. Now let's throw in the complimentary manager;s social in the evening. Last, the staff were awesome...polite and very responsive.

  • Stayed February 2009, travelled on business
    • Value
    • Location
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Helpful?
Thank hankdas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, TX
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 February 2009

We particularly liked the suite arrangement, so if one person wanted to go to bed, the other could read or watch TV in the other room. The free breakfast was great with lots of choices from eggs cooked anyway you wanted them, homemade waffles, cereals, fruit, yogurt, juices and great choices of tea and coffee. Staff was very friendly and competent including housekeeping. Happy hour included any type of drink you wanted with snacks. Great way to meet and converse with other travelers. The open area atrium was very well done and comfortable. We particularly liked the weekend rates.

  • Stayed February 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
1 Thank kbish06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boise, Idaho
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 22 January 2009

This hotel has a great open, central atrium and is centrally located. Although it's right by the airport, I never heard the noise. Very friendly and responsive staff, both before my stay (when I e-mailed questions) and while there. 24 hour fitness center with high quality equipment. Great breakfast choices. Only one complaint: they charged me for an extra night, but quickly corrected it when I called. I'll definitely be back.

Stayed January 2009, travelled on business
Helpful?
Thank AlleyOopIdaho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Embassy Suites by Hilton San Antonio Airport

Property: Embassy Suites by Hilton San Antonio Airport
Address: 10110 US Hwy 281 North, San Antonio, TX 78216
Phone Number:
Region: United States > Texas > San Antonio > Uptown Broadway
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#66 Business Hotel in San Antonio
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Embassy Suites by Hilton San Antonio Airport 3.5*
Number of rooms: 263
Reservation Options:
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Also Known As:
San Antonio Embassy Suites
Embassy Suites San Antonio Tx
Embassy Suites By Hilton San Antonio Airport Texas

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