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“Great Stay!” 4 of 5 bubbles
Review of Four Points by Sheraton San Antonio Airport

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Four Points by Sheraton San Antonio Airport
Ranked #44 of 353 Hotels in San Antonio
Certificate of Excellence
Cumberland, Wisconsin
Level Contributor
197 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 154 helpful votes
“Great Stay!”
4 of 5 bubbles Reviewed 6 March 2013

Loved our one night stay here. Room was perfect - clean, quiet and a wonderful bed. Front desk was very helpful and the area is fairly easy to get around. Rooms looked brand new! Lobby area was nicely laid out. Restaurant was just okay for breakfast but would definitely stay at this hotel again if flying out of SAT.

  • Stayed February 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank WIBadgergirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chaitan M, Front Office Manager at Four Points by Sheraton San Antonio Airport, responded to this review, 4 June 2016
Thank you for your review. We appreciate your kind words, and I am glad that you were able to enjoy your stay with us. We look forward to hosting you next time you are in San Antonio.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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265 reviews from our community

Traveller rating
    144
    84
    20
    9
    8
See reviews for
68
49
19
89
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (49)
Date | Rating
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English first
San Antonio, Texas, USA
Level Contributor
107 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 bubbles Reviewed 5 March 2013

Four Points to me always seem to be a great value and this hotel was more than expected. The hotel looked practically new and everything was super nice and up to date. Bed was comfortable, and despite being close to the highway, there is no noise. Tons of free parking too! Would definitely stay here again.

  • Stayed March 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Scott D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chaitan M, Front Office Manager at Four Points by Sheraton San Antonio Airport, responded to this review, 3 June 2016
Thank you for your review. We appreciate the kind words and I am glad to hear that you enjoyed your stay with us! I hope next time you are in San Antonio you are able to visit us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
Level Contributor
46 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 23 February 2013

This was just for a one night stay while visiting family in the area. King room; priced well - very clean. Great bathroom. Very close to the San Antonio airport with easy access to the freeways. To note, close to Northstar Mall as well.

  • Stayed February 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Kari M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chaitan M, Front Office Manager at Four Points by Sheraton San Antonio Airport, responded to this review, 2 June 2016
Thank for your response Kari M. We appreciate your kind words, and I am glad to hear you enjoyed your stay with us. We hope next time you can spend a few nights with us and experience the rest of our amenities. Thanks again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Denver, Colorado
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 18 February 2013

We stayed here for one night. The hotel was very easy to get to from the airport. The room was great! Clean and updated. The bed was very comfortable. The bathroom was clean, well lit and stocked with soft towels. I was worried about noise due to the location of our room, but was pleasantly surprised. We didn't hear a thing and had a great nights' sleep. There are many hotels in the area, but I would stay here again.

  • Stayed February 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank caterg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chaitan M, Front Office Manager at Four Points by Sheraton San Antonio Airport, responded to this review, 29 May 2016
Thank you very much for your great review. We appreciate all the kind words, and are glad that you enjoyed your stay with us. We hope next time you are visiting our beautiful city you allow us to host you again at the Four Points San Antonio Airport.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California, USA
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 4 February 2013

Another Starwood hotel, conveniently located near the airport (very near). The beds were good, the staff was friendly and the location is awesome. Between this and the aloft hotel which is a mile away i prefer the aloft but this is still an awesome hotel to live in. I was very near the elevator but it was still pretty quiet.

  • Stayed January 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Travelingan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chaitan M, Front Office Manager at Four Points by Sheraton San Antonio Airport, responded to this review, 28 May 2016
Thank you very much for your review. We appreciate the kind words and compliments. Between us and the Aloft we are proud to have a strong airport presence by the San Antonio Airport. We hope we will be able to host you again next time you are in our beautiful city.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
mississippi
Level Contributor
115 reviews
104 hotel reviews
common_n_hotel_reviews_1bd8 167 helpful votes
5 of 5 bubbles Reviewed 3 February 2013

Check in was smooth. My gold SPG status got me an upgrade to a suite and a few extra SPG points! The room was clean and extremely functional - internet was very good and tv had plenty of stations.
The bar area was great. They had happy hour specials and the shrimp tacos were super. The prices were very reasonable.

The shuttle starts at 415 am - so early flight is no problem. It was a shirt 5 minute ride to the terminal. The shuttle is shared between several hotels - so there may be a few stops.

  • Stayed February 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank engineer64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chaitan M, Front Office Manager at Four Points by Sheraton San Antonio Airport, responded to this review, 27 May 2016
Thank you for your review! We appreciate the kind words and the great information about our property. I am glad you had a nice stay with us and hope you will choose us next time you are in San Antonio!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dallas, Texas
Level Contributor
44 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 31 December 2012

Second time to stay at this hotel. We were upgraded to a suite and it was very nice and roomy for a family of four. Utilized the fitness room - it was above average for a property of this size. Free coffee in the lobby was excellent; but, was often empty and/or no cups available. Really don't want to drink hot coffee out of my hands. The available staff were very friendly and helpful; however, they appear to be extremely under-staffed. I was in the lobby on five or six different occassions and never were there less than five people wating in line. Also found used coffee cups in my room upon arrival.

  • Stayed December 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
3 Thank Glenn W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chaitan M, Front Office Manager at Four Points by Sheraton San Antonio Airport, responded to this review, 26 May 2016
Thank you very much for your review Glenn. I am glad to hear that you enjoyed your room, and our facilities. I am sorry to hear about the lack of staff, and coffee cups. I appreciate the feedback as it will allow us to improve our services so we can tend to our guests better. We hope next time you are in San Antonio, you stay with us at the Four Points San Antonio Airport again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Four Points by Sheraton San Antonio Airport

Property: Four Points by Sheraton San Antonio Airport
Address: 8818 Jones Maltsberger Rd, San Antonio, TX 78216-4728 (Formerly Casa Linda San Antonio)
Phone Number:
Region: United States > Texas > San Antonio > Uptown Broadway
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#33 Romantic Hotel in San Antonio
#34 Best Value Hotel in San Antonio
#77 Family Hotel in San Antonio
#106 Business Hotel in San Antonio
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Four Points by Sheraton San Antonio Airport 3*
Number of rooms: 121
Official Description (provided by the hotel):
Welcome to the Four Points by Sheraton San Antonio Airport Hotel.We are conveniently located by the San Antonio International Airport with comfortable accommodations, exceptional service, and an inviting atmosphere. Enjoy convenient access to the San Antonio Airport, downtown San Antonio including the famed Riverwalk, the Alamo, and theme park fun at Sea World and Six Flags. Guests can discover a myriad of shops, restaurants, attractions, and corporate offices just minutes away. Whether your Texas travels are for business or pleasure, we ensure all guest's experience unparalleled comfort and convenience with a splash of southern hospitality. ... more   less 
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Also Known As:
Best Western San Antonio
San Antonio Best Western
Four Points By Sheraton San Antonio Airport Texas

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