Lovely room with a Riverwalk view, comfortable lounge chair, and great spa. Excellent front desk staff. Jose Rosales made check out super easy.More
- Free Wifi
Lovely room with a Riverwalk view, comfortable lounge chair, and great spa. Excellent front desk staff. Jose Rosales made check out super easy.MoreShow less
Thank you Joyce! We hope to see you again on your next Riverwalk vacation.
My first trip to San Antonio on business. From the time I checked in with Dallas Thomas at the front desk to the time I checked out with Laura Gore ....I had only positive things to say about all of the staff. But especially Dallas and Laura. During my first experience with a Texas thunderstorm....now I know why it's called that.....being from California I was not at all aware I actually wasn't going to be blown away by a tornado....since the news said there was a "tornado watch". Calling down to the front desk to see what I needed to do Dallas was extremely conforting and reassuring and settled my nerves. Laura then gave a followup call to make sure I was still doing ok..assuring me that the staff was all trained in emergency situations and I would be notified if there was a reason to leave my room. In my opinion, Dallas and Laura were excellent examples of the all of the "top notch staff" at the Hyatt.
Thank you for sharing this wonderful review Julie! We are pleased to hear you enjoyed your stay and are happy to hear Dallas and Laura were able to assist you during the recent thunderstorms we had. We hope to see you again soon!
We recently stayed at the Hyatt Regency San Antonio. It is a wonderful property right on Riverwalk and close to all the attractions. The location is perfect. We had an Alamo view room on the 10th floor which was lovely. The hotel is spotless, staff is friendly and went out of their way to make our stay perfect. We enjoyed the breakfast buffet which was included in our room. The food was excellent for both breakfast and lunch and the service was fast and friendly. Happy Hour could not have been any better. I would highly recommend staying at the Hyatt Regency if your travels bring to to San Antonio. We just loved it and will be back.
Thank you for your kind comments. We are pleased to hear you enjoyed your weekend with us and hope to see you again soon.
The breakfast was great, service was amazing and if we needed anything all we ha to do was call downstairs and they would be of service immediately. It was a great weekend! Jose Rosales was a great help and very nice!
We appreciate your review and are happy to hear you enjoyed your stay! We look forward to seeing you again.
I stayed at the Hyatt while attending a conference in San Antonio. The location of perfect….right on the Riverwalk and a block from the Alamo. The building is about 30 years old but is very well maintained. My room was comfortable, clean, and had a view of the Alamo. The service was very good and the staff was helpful. Internet requires a fee in the room, which I find objectionable in any hotel, but is free in the lobby.
I had several meals that were catered by the hotel. All were pretty good and the service was prompt.
Thank you for your feedback. We are pleased to hear you enjoyed your stay in San Antonio. Hope to see you again!
Keep up the good work!!!! I had never stayed in a hyatt regency, but now they are my favorite hotels!!!especially the san antonio tx river walk hyatt regency!!! In losoya st :) very clean very beautilful!!! Had a great time the food was good!!! And thanks to jose rosales the guest reception coordinator for beeing very nice guy!!!thanks for the good memories to the hyatt regency staff
We are so very pleased to hear we have made your list for favorite hotels! We appreaciate your feedback and look forward to seeing you again soon.