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“Anniversary Trip”

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Hyatt Regency San Antonio
Ranked #18 of 356 Hotels in San Antonio
Certificate of Excellence
GreenLeadersSilver level
USA
Level 2 Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Anniversary Trip”
Reviewed 17 September 2013

I had a business trip to San Antonio and my wife went with me to celebrate our anniversary.

Check-in was easy and quick. My wife went and talked with the concierge to get info on local shopping and activities as I got us checked in. Our room overlooked the riverwalk and was perfect. Great views, great room. Clean and had all the amenities we needed. There was a small fridge which we used to keep the wine we purchased chilled.

Location was great! Right on the riverwalk, next to the Alamo and other shopping right downtown. The valet's were very helpful in giving directions to where we needed to go each day.

The roof-top pool is small (only 3 ft deep), but was great. We spent a day up there just hanging out and taking in the sun. There is a bar by the pool, however, it was not staffed. Room service would bring any food or drink items up there at your request though.

I was pleased with house cleaning too. I went back early one day and needed to get into the room and change. The housekeeper was accomodating, only after she checked my key to make sure it was my room and took a break to give me the room for the time I needed. I appreciated her being customer conscience and security conscience.

Room Tip: Ask for a room that is overlooking the riverwalk or the city. The hotel has a large atrium for all...
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  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank RicknJo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie C, Manager at Hyatt Regency San Antonio, responded to this review, 18 September 2013
Thank you for this great review! We are happy to hear you enjoyed our property’s Riverwalk location and the accommodating and friendly staff. We look forward to seeing you next time you’re in the Alamo City!
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Euless, Texas
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 September 2013

I have been to San Antonio 10+ different times throughout the years and first time at Hyatt and definitely best. I have stayed on Riverwalk, by Riverwalk and in other areas and is hands down best location if wanting Riverwalk location.

Room Tip: They don't have balconies but location makes up for it. Riverwalk view was not great but I thin...
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  • Stayed September 2013, travelled with family
    • Value
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    • Rooms
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    • Service
Helpful?
Thank dmbuscher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie C, Manager at Hyatt Regency San Antonio, responded to this review, 16 September 2013
Thank you for this great review. We are happy to hear you enjoyed our property’s Riverwalk location during your recent trip to San Antonio. We look forward to seeing you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Texas
Level 5 Contributor
92 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 12 September 2013

I have a very hard time giving a Hotel a perfect review but this one deserves it. Check in was flawless and the service and attitudes of the desk was superb. Very nice and efficient. We had questions about the surround sights and places to eat and they went way out of their way to help. The lobby was well adorned and clean, the elevators worked and well located. Now to the rooms. The rooms were very clean and fresh. The bed was very comfortable and the sheets were crisp and very clean. The bathroom was rather small but well adorned with amenities, plenty of clean towels. More important it was spotless. The hallways were very clean and void of empty food trays. The hallway carpet was spotless and well lit. Parking was either self park or valet, self park was $ 25 and valet $35. Pricey but inline with other locations. The hotel restaurant, The Q, was very nice and clean. Service was very good and the food was tasty, we just ate breakfast so I can' vouch for the dinner and supper menus. The location of the Hotel can't be beat. Your right on the doorsteps to the River Walk and surrounding attractions. This was a very enjoyable stay.

Room Tip: Make reservation well in advance.
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Green Features: The only thing I could suggest would be that they need to go to water saving shower heads.
  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rager999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie C, Manager at Hyatt Regency San Antonio, responded to this review, 13 September 2013
We enjoyed reading your feedback and are happy to hear you enjoyed your stay at our Riverwalk property! We look forward to seeing you during your next trip to San Antonio.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, Texas
Level 4 Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 12 September 2013

Being able to walk out of the hotel onto the Riverwalk is definitely a plus. It's an atrium kind of set up, so the rooms (some…all??) look INTO the hotel and down on the bar area on the first floor. It's a nice view, but makes the room feel dark.

The bar area downstairs is nice. It's not one of those hotels where you go down to get a drink and you are the only one or one of few. People are actually there, enjoying themselves which only adds to the ambience of the bar. I liked the hotel, but will probably check out one of the many others to choose from the next time we go to the Riverwalk.

Stayed December 2012, travelled with family
Helpful?
Thank Wowee_S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie C, Manager at Hyatt Regency San Antonio, responded to this review, 13 September 2013
Thank you for this great review! We are happy to hear you enjoyed our property’s Riverwalk location and Q Restaurant and Bar. We look forward to seeing you next time you're in San Antonio.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Grapevine, Texas
Level 4 Contributor
46 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 8 September 2013 via mobile

Stayed here so my wife could attend a hair show we were originally going to stay at the sheraton Gunter and we checked out there right after checking in due to the room being so nasty. Glad we found this place well kept Friendly staff and perfect location. Very nice place to stay!

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Comforttech
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie C, Manager at Hyatt Regency San Antonio, responded to this review, 10 September 2013
Thank you for this kind review. We are happy to hear you enjoyed our property during your trip to San Antonio for the hair show. We appreciate your feedback and look forward to seeing you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
The Woodlands, Texas
Level 4 Contributor
45 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 4 September 2013

I stay at this hotel often when I go to San Antonio. Its on the Riverwalk and right across thge street from the Alamo. I get there valet park with no problem (self or valet is expensive downtown). I checked in smoothly and got my rooms. It was a 7th floor room faving the inside of the hotel. I found the room to be dark.I dont know if its because it didnt face the outside or these new light bulbs. Either way, a pain. The room was fine other than that. I do like the bar there, they have good food and drinks. A good price for good hotel.

Room Tip: Get a room facuing the riverwalk or Alamo.
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  • Stayed August 2013, travelled solo
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Helpful?
Thank Jim9995
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie C, Manager at Hyatt Regency San Antonio, responded to this review, 5 September 2013
Thank you for your feedback. We are happy to hear you enjoyed our hotel's bar and restaurant at our Riverwalk property. We appreciate your comments and suggestions and look forward to seeing you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston
Level 3 Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 4 September 2013

Good location right on the River Walk and in walking distance to the Alamo. Rooms are clean and nicely appointed. Great linens and mattresses. Nice staff. The bar is usually pretty hopping when we make our way in for a night cap and they know how to pour a cocktail! This is the only place we really like to stay when we are in San Antonio.

Room Tip: We like to stay on a higher floor facing the river walk, you'll get a better view.
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  • Stayed July 2013, travelled as a couple
    • Value
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Helpful?
1 Thank sandb06fl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie C, Manager at Hyatt Regency San Antonio, responded to this review, 5 September 2013
Thank you for this great review! We are happy to hear you enjoyed our property’s Riverwalk location and Q Restaurant. We look forward to seeing you during your next trip!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hyatt Regency San Antonio

Property: Hyatt Regency San Antonio
Address: 123 Losoya St, San Antonio, TX 78205-2688
Phone Number:
Region: United States > Texas > San Antonio > East Side
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in San Antonio
#8 Spa Hotel in San Antonio
#12 Luxury Hotel in San Antonio
#18 Romantic Hotel in San Antonio
#18 Business Hotel in San Antonio
#34 Family Hotel in San Antonio
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hyatt Regency San Antonio 4*
Number of rooms: 629
Official Description (provided by the hotel):
Experience the heart of the Riverwalk at Hyatt Regency San Antonio. We are the only San Antonio Riverwalk hotel directly overlooking the historic Alamo and on the Riverwalk, connecting two of San Antonio's top destinations through our 16 story atrium lobby. Be the center of our attention while you are in the center of the action taking advantage of our unequaled location in the heart of dining and entertainment venues surrounding our Riverwalk hotel. ... more   less 
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Also Known As:
Hyatt Regency San Antonio Hotel San Antonio
San Antonio Hyatt Regency
Hyatt San Antonio
Hyatt Regency San Antonio Texas

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