The staff was great, especially in the dining room. I'm originally from Boston the sox had just won the 2013 pennant and I was wearing the 2007 champion shirt. They called around to sport stores trying to find me the new shirt.
Unless you can get a room on a lower floor of the Riverwalk, go for the Alamo view. I had a Riverwalk view on the 9th floor. It took me a while to find the river. You could barely see it from the room. I called the front desk and changed to the Alamo view. When I booked I had requested a river view on a lower floor, when I arrived there weren't any available.
The elevators only go to the lobby. You have to walk around the lobby and take another elevator that only goes one floor - to the Riverwalk.
I had a $100 dining room credit. When they slipped my bill under the door on my departure day, they had given me a $50 dining room credit and charged my credit card $50. I called the front desk and she checked my account and told me that they delivered my bill before they posted the other $50 credit.
I filled my ice bucket when I arrived, for my ice pack. I had recently hurt my back. The next day when room service came, not only didn't they refill the ice bucket, they also didn't empty it.
Thanks to Jamie, George and Carlos in the dining room who made my stay a pleasure.
- Official Description (provided by the hotel):
- Experience the heart of the Riverwalk at Hyatt Regency San Antonio. We are the only San Antonio Riverwalk hotel directly overlooking the historic Alamo and on the Riverwalk, connecting two of San Antonio's top destinations through our 16 story atrium lobby. Be the center of our attention while you are in the center of the action taking advantage of our unequaled location in the heart of dining and entertainment venues surrounding our Riverwalk hotel. ... more less
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- Also Known As:
- Hyatt Regency San Antonio Hotel San Antonio
- San Antonio Hyatt Regency
- Hyatt San Antonio
- Hyatt Regency San Antonio Texas